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Hospitality, Tourism and Events

The Hospitality, Tourism and Events industries are the world's largest employers. Our Hospitality, Tourism and Events courses cover sectors that offer exciting and diverse work environments where you could potentially take your career anywhere across the globe. 

Our Hospitality and commercial cookery students have the opportunity to train in our world class Bentley Pines Training Restaurant or Saltbush Training Restaurant. Open to the public, these facilities allow students to learn skills in a real workplace environment. Our Tourism and Events students gain hours of real work experience as part of their training working and delivering real events to the public.

From head chef at a top restaurant to opening your own food truck, from organising weddings to managing music festivals, from hotel accommodation services to managing a travel agency; the career paths you can follow are plentiful.

Plan your study pathway in Hospitality Tourism and Events.

* Please note that eligibility requirements apply to some of the free training.
National ID: FBP30521
State ID: BGZ4
Industry Hospitality, Tourism and Events
Half price^

Certificate III in Baking

Gain the skills and knowledge to be a baker or pastry chef in a hotel, bakery, restaurant or pastry shop.

Delivered at:


Want a decorated career as a baker or pastry chef?

When you complete the Certificate III in Baking you will be able to work as a baker or pastry chef in a hotel, bakery, restaurant, or pastry shop.

Gain these skills

  • produce a variety of breads, cakes, pastries, biscuits, rolls, scrolls, gateaux, tortes, pies, and slices
  • first aid
  • food safety programs
  • hygiene
  • workplace health and safety

We are the only public provider offering training in baking with an on-campus bakehouse that sells students' work to the general public.

Certificate III
National ID: FBP20221
State ID: AC93
Industry Hospitality, Tourism and Events

Certificate II in Baking (Pre-apprenticeship)

Gain the skills to prepare for a baking apprenticeship. Learn how to make pastry, bread, meringues and doughnuts. 

Delivered at:


Ready for your career to rise as a baker?

When you complete the Certificate II in Baking (Baking Pre-Apprenticeship) you will be ready for an apprenticeship in the baking industry.

We are the only provider offering training in baking with an on-campus bakehouse that sells students' work to the general public.

Certificate II
National ID: FBP30421
State ID: BGZ5
Industry Hospitality, Tourism and Events

Certificate III in Bread Baking

Learn the bread baking skills and knowledge to start work as a baker. Train in our bakehouse.

Delivered at:


When you complete the Certificate III in Bread Baking you will be able to start work as a baker.

Gain these skills

  • specialise in making different types of bread (sourdough, turkish bread, baguettes, continental loaves, panino, cobs, rye, ciabatta, focaccia, scrolls, rolls, scones)
  • first aid
  • food safety programs
  • workplace health and safety

We are the only public provider offering training with an on-campus bakehouse that sells student's work to the general public.

Certificate III
National ID: FBP30321
State ID: BGZ8
Industry Hospitality, Tourism and Events

Certificate III in Cake and Pastry

Gain the cake and pastry making skills to work as a baker, pastry chef or cook.

Delivered at:


Want to learn the art of cake making?

When you complete the Certificate III in Cake and Pastry you will be  able to work as a baker, pastry cook or chef.

We are the only public provider offering training in baking with an on-campus bakehouse that sells students' work to the general public.

Certificate III
National ID: SIT30816
State ID: AZU5
Industry Hospitality, Tourism and Events
Free in 2023

Certificate III in Commercial Cookery

Become a professional cook or chef with our Certificate III in Commercial Cookery course. Develop your skills under experienced chefs in a commercial kitchen setting.

Delivered at:


Love food and want to become a chef?

When you complete the Certificate III in Commercial Cookery you will be able to work as a cook or chef in a range of kitchens.

Study in specialised facilities

Learn in the real-life setting of our award-winning Bentley Pines Training Restaurant. which provides a live, interactive training environment at SM TAFE’s Bentley campus. Students can gain hands-on experience serving and preparing food for members of the public, as well as showcasing their skills planning a menu and advertising special events to the community. 

Our Mandurah campus is also undergoing exciting developments with new purpose-built training facilities coming in 2023, including a Mandurah Hospitality and Tourism Training Centre which will deliver simulated training in commercial cookery, tourism and event management. The new Centre will include two training kitchens, a production kitchen and restaurant for students to build their practical skills and become workplace ready. 

Certificate III
National ID: SIT40516
State ID: AZW3
Industry Hospitality, Tourism and Events
Half price^

Certificate IV in Commercial Cookery

Upgrade your culinary skills with a Certificate IV in Commercial Cookery and work as a supervisor/team leader cook or chef in a range of kitchens. Gain hands-on experience!

Delivered at:


Want to run a fast paced kitchen?

When you complete the Certificate IV in Commercial Cookery you will be able to work as a supervisor/team leader cook or chef in a range of kitchens.

Study in specialised facilities

Learn in the real-life setting of our award-winning Bentley Pines Training Restaurant. which provides a live, interactive training environment at SM TAFE’s Bentley campus. Students can gain hands-on experience serving and preparing food for members of the public, as well as showcasing their skills planning a menu and advertising special events to the community. 

Certificate IV
State ID: AE375
Industry Hospitality, Tourism and Events
Free in 2023
Skill sets

Customer Service Skill Set

Gain the skills to create good relationships with customers, provide quality service and help a business to improve customer service levels.

Delivered at:


Get ready to delight customers.

Gain the skills to create good relationships with customers, provide quality service and help a business to improve customer service levels.

You will learn to identify the unique, shared and cultural needs of customers; to communicate effectively with all customers; to process complaints according to business policies, and when to escalate to achieve customer satisfaction. 

This introductory course is an ideal start to a customer service career and includes learning infection control procedures, which will assist in managing front of house and reception office spaces.

Study in specialised facilities

Our Mandurah campus is also undergoing exciting developments with new purpose-built training facilities coming in 2023, including a Mandurah Hospitality and Tourism Training Centre which will deliver simulated training in commercial cookery, tourism and event management. The new Centre will include two training kitchens, a production kitchen and restaurant for students to build their practical skills and become workplace ready. 

Skill set
National ID: SIT50316
State ID: AZU4
Industry Hospitality, Tourism and Events
VET Student Loans (VSL)

Diploma of Event Management

Work as an events organiser or functions coordinator in the community, cultural, hospitality, sporting, and tourism sectors.

Delivered at:


Do you want an eventful career?

When you complete the Diploma of Event Management you will be able to work as an events/conference organiser or functions coordinator in the community, cultural, hospitality, sporting, and tourism sectors.

Diploma
National ID: SIT30516
State ID: AZV9
Industry Hospitality, Tourism and Events
Free in 2023

Certificate III in Events

Work in the exciting events industry including tourism and travel, hospitality, sport, cultural and community sectors.

Delivered at:


Do you want an eventful career?

The Certificate III in Events, reflects the role of individuals who use a range of well-developed events administration or operational skills and knowledge to complete event-related work activities. Using discretion and judgement, they work with some independence under the guidance of more senior event personnel, using plans, policies and procedures to guide work activities.

Events are diverse in nature and this qualification provides a pathway to work for event or exhibition organisations operating in a range of industries including the tourism and travel, hospitality, sport, cultural and community sectors.

The diversity of employers includes event or exhibition management companies, event venues, or organisations that organise their own events. Work could be undertaken in an office environment where the planning of events takes place, on-site at venues where events are staged or a combination of both.

On completion of your Certificate III in Events, further study pathways exist directly into the Diploma of Event Management; with other pathways leading into Travel, Tourism and Hospitality.

Certificate III
National ID: SIT20316
State ID: AZW1
Industry Hospitality, Tourism and Events
Half price^

Certificate II in Hospitality

This qualification provides a pathway to work in various hospitality settings such as restaurants, hotels, motels, catering operations, clubs, pubs, cafes and coffee shops.

Delivered at:


Do you want a career that could take you all over the world?

This qualification reflects the role of individuals who have a defined and limited range of hospitality operational skills and basic industry knowledge. They are involved in mainly routine and repetitive tasks and work under direct supervision.

This qualification provides a pathway to work in various hospitality settings such as restaurants, hotels, motels, catering operations, clubs, pubs, cafes and coffee shops.

Study in specialised facilities

Our Mandurah campus is also undergoing exciting developments with new purpose-built training facilities coming in 2023, including a Mandurah Hospitality and Tourism Training Centre which will deliver simulated training in commercial cookery, tourism and event management. The new Centre will include two training kitchens, a production kitchen and restaurant for students to build their practical skills and become workplace ready. 

Certificate II
National ID: SIT30616
State ID: AZT7
Industry Hospitality, Tourism and Events
Half price^

Certificate III in Hospitality

Work anywhere as a bar attendant, barista, waiter, housekeeper, or gaming attendant.

Delivered at:


Does your career dream involve building a talent that could take you all over the world? This course will give you job ready skills to become a bar attendant, barista, waiter, housekeeper or gaming attendant working in exciting sectors such as food and beverage, and travel and tourism. 

Hospitality is a service industry where you could be preparing and serving customers their favourite coffee at a local cafe, taking an order at a fine-dining restaurant, welcoming guests to a luxury hotel or working amongst the action of a casino.

Be guided by our lecturers who are industry professionals and learn skills such as how to provide outstanding customer service, prepare hot and cold beverages as well as responsible service of alcohol and how to work effectively in a team.

This course will kick-start your career in hospitality and give you a taste of the industry, providing a pathway to working in restaurants, hotels, clubs, pubs, cafes and casinos. If you’re already enjoying a role in hospitality, the course will give you a formally nationally recognised qualification and help grow your current knowledge. 

Master hospitality and build a skill for life that can take you anywhere around the globe. 

Study in specialised facilities

Learn in the real-life setting of our award-winning Bentley Pines Training Restaurant. which provides a live, interactive training environment at SM TAFE’s Bentley campus. Students can gain hands-on experience serving and preparing food for members of the public, as well as showcasing their skills planning a menu and advertising special events to the community. 

Our Mandurah campus is also undergoing exciting developments with new purpose-built training facilities coming in 2023, including a Mandurah Hospitality and Tourism Training Centre which will deliver simulated training in commercial cookery, tourism and event management. The new Centre will include two training kitchens, a production kitchen and restaurant for students to build their practical skills and become workplace ready. 
 

Certificate III
National ID: SIT40416
State ID: AZV8
Industry Hospitality, Tourism and Events
Half price^

Certificate IV in Hospitality

Work as a hospitality supervisor or team leader. Be a bar supervisor, food and beverage manager, duty manager or concierge.

Delivered at:


Do you want a career that could take you all over the world?

When you complete the Certificate IV in Hospitality you'll be able to work as a hospitality supervisor or team leader. Job roles include bar supervisor, food and beverage manager, duty manager and concierge.

Study in specialised facilities

Learn in the real-life setting of our award-winning Bentley Pines Training Restaurant. which provides a live, interactive training environment at SM TAFE’s Bentley campus. Students can gain hands-on experience serving and preparing food for members of the public, as well as showcasing their skills planning a menu and advertising special events to the community. 

Our Mandurah campus is also undergoing exciting developments with new purpose-built training facilities coming in 2023, including a Mandurah Hospitality and Tourism Training Centre which will deliver simulated training in commercial cookery, tourism and event management. The new Centre will include two training kitchens, a production kitchen and restaurant for students to build their practical skills and become workplace ready. 

Certificate IV
National ID: SIT60316
State ID: AZV5
Industry Hospitality, Tourism and Events
VET Student Loans (VSL)

Advanced Diploma of Hospitality Management

Learn in the real-life setting of our award-winning Bentley Pines Training Restaurant. Students can gain hands-on experience serving and preparing food for members of the public.

Delivered at:


Do you want a management career that could take you all over the world?

When you complete the Advanced Diploma of Hospitality Management you will be able to work anywhere as an operations manager, food and beverage manager, or front office manager.

Study in specialised facilities

Learn in the real-life setting of our award-winning Bentley Pines Training Restaurant. which provides a live, interactive training environment at SM TAFE’s Bentley campus. Students can gain hands-on experience serving and preparing food for members of the public, as well as showcasing their skills planning a menu and advertising special events to the community. 

Advanced Diploma
National ID: SIT50416
State ID: AZW2
Industry Hospitality, Tourism and Events
Half price^
VET Student Loans (VSL)

Diploma of Hospitality Management

With a Diploma of Hospitality Management, you can advance your career in the industry and begin working as a function manager, restaurant manager, or front office manager.

Delivered at:


Do you want a management career that could take you all over the world?

When you complete the Diploma of Hospitality Management you will be able to work as a functions manager, restaurant manager, or front office manager.

Study in specialised facilities

Learn in the real-life setting of our award-winning Bentley Pines Training Restaurant. which provides a live, interactive training environment at SM TAFE’s Bentley campus. Students can gain hands-on experience serving and preparing food for members of the public, as well as showcasing their skills planning a menu and advertising special events to the community. 

Diploma
State ID: AE381
Industry Hospitality, Tourism and Events
Free in 2023
Skill sets

Hospitality Service Skill Set

Gain the skills to prepare for an exciting, varied career in hospitality.  

Delivered at:


Do you want to take the first bite into your career in the hospitality industry?

This course will equip you with the job ready skills you need to gain entry into the field and work in a restaurant, hotel, resort, club, bar or café environment.

Be guided and supported by our expert lecturers who are industry professionals, as you learn practical skills such as preparing espresso coffee, taking orders and serving food and beverages to customers, and how to process financial transactions.

You’ll also develop knowledge of how to provide outstanding service by delivering a positive customer experience from welcoming on arrival, to determining customer needs and managing complaints. In addition, you’ll learn responsible service of alcohol (RSA), along with hygiene practices for food safety.

On completion of the course, you’ll be workforce ready to become a barista, front of house food and beverage attendant or back of house kitchen attendant.

Study in specialised facilities

Learn in the real-life setting of our award-winning Bentley Pines Training Restaurant. which provides a live, interactive training environment at SM TAFE’s Bentley campus. Students can gain hands-on experience serving and preparing food for members of the public, as well as showcasing their skills planning a menu and advertising special events to the community. 

Our Mandurah campus is also undergoing exciting developments with new purpose-built training facilities coming in 2023, including a Mandurah Hospitality and Tourism Training Centre which will deliver simulated training in commercial cookery, tourism and event management. The new Centre will include two training kitchens, a production kitchen and restaurant for students to build their practical skills and become workplace ready. 

Skill set
National ID: HLTSS00066
State ID: AE115
Industry Hospitality, Tourism and Events
Free*
Infection control
Skill sets

Infection control Skill Set (Food Handling)

Get Skills Ready with infection control skills in the food industry.

Delivered at:


Learn to control COVID-19 related infection in food handling

In these unprecedented times, new regulations need workers to manage infection control while providing food to the general public.

Skills can be applied to specific food handling industry needs such as using kitchens and packaging areas, front of house, staff rooms and offices, food stock deliveries and vehicles, equipment storage, and bathrooms and toilets. 

Gain these skills

  • introduction to infection control
  • chain of infection and disease transmission
  • breaking the chain of infection
  • contamination and cleaning
  • hazards, risks, responsibilities and reporting

Maintain your ability to work safely and within government requirements; or, prepare your business for compliance by including your staff in training, raising their capability in ensuring the safety of staff and customers in your workplace.

Skill set
State ID: AE766
Industry Hospitality, Tourism and Events
Free in 2023
Skill sets

Introduction to Commercial Cookery Skill Set

Join the Future Chef program and gain skills to work in a commercial kitchen

Delivered at:


Our Future Chef Job Ready Program will introduce you to the world of cooking and hospitality.

This course is free for eligible students* and runs for 4 weeks. 

In the Introduction to Commercial Cookery skill set you will learn how to prepare and present simple dishes, how to use a range of food preparation equipment and about food safety. Gain real hands on industry experience with work experience in a real commercial kitchen.

Study in specialised facilities

Learn in the real-life setting of our award-winning Bentley Pines Training Restaurant which provides a live, interactive training environment at SM TAFE’s Bentley campus. Students can gain hands-on experience serving and preparing food for members of the public, as well as showcasing their skills planning a menu and advertising special events to the community. 

Future Chef Job Ready Program  (315 KB) (PDF document)

Skill set
National ID: SIT20416
State ID: AZW7
Industry Hospitality, Tourism and Events
Half price^

Certificate II in Kitchen Operations

Learn basic food preparation and cookery skills to set you up for work in kitchen operations.

Delivered at:


Get your hospitality career started

In this qualification you'll learn basic food preparation and cookery skills, which you'll be able to perform under direct supervision.

This qualification does not reflect the skills required by commercial cooks (please see the Certificate III in Commercial Cookery).

After completing this course you'll be able to work in kitchen operations in restaurants, hotels, catering facilities, clubs, pubs, cafes, coffee shops, aged care facilities, hospitals, prisons and schools. You may be in charge of preparing breakfast, fast food, non-alcoholic drinks, sandwiches, appetisers, salads and hot/cold desserts. Job roles: breakfast cook, catering assistant, fast food cook, sandwich hand and take-away cook.

Study in specialised facilities

Our Mandurah campus is also undergoing exciting developments with new purpose-built training facilities coming in 2023, including a Mandurah Hospitality and Tourism Training Centre which will deliver simulated training in commercial cookery, tourism and event management. The new Centre will include two training kitchens, a production kitchen and restaurant for students to build their practical skills and become workplace ready. 

Certificate II
National ID: AMP20117
State ID: BDP6
Industry Hospitality, Tourism and Events

Certificate II in Meat Processing (Food Services)

This course in meat processing is delivered as a traineeship and requires you to be employed as a trainee in the meat industry for entry.

Delivered at:


This course in meat processing is delivered as a traineeship and requires you to be employed as a trainee in the meat industry for entry.

 

Certificate II
National ID: AMP30815
State ID: AYV3
Industry Hospitality, Tourism and Events

Certificate III in Meat Processing (Retail Butcher)

Bring home the bacon as a butcher or meat retailer in a butcher shop, retail outlet or supermarket.

Delivered at:


Want to bring home the bacon?

When you complete the Certificate III in Meat Processing (Retail Butcher) you'll be able to work as a butcher or meat retailer in a butcher shop, retail outlet or supermarket.

Certificate III
National ID: AMPSS00044
State ID: AD693
Industry Hospitality, Tourism and Events
Free in 2023

Meat Processing Core Skill Set

Learn the skills to work in a meat processing enterprise

Delivered at:


This skillset is aimed at trainees who are enterprise employees that are new to the industry or enterprise. It meets the industry requirements for core operator skills to work in a meat processing enterprise. 

Gain these skills

  • Maintain personal equipment
  • Apply hygiene and sanitation practices
  • Gain an overview in the meat industry
  • Follow safe work policies and procedures
  • Communicate in the workplace
Skill set
National ID: SIT31016
State ID: AZW8
Industry Hospitality, Tourism and Events
Free in 2023

Certificate III in Patisserie

On completion of a Certificate III in Patisserie you will have the skills to work as a patissier or pastry chef in a patisserie, restaurant or hotel.

Delivered at:


Do you have what it takes to be an artist of the kitchen?

When you complete the Certificate III in Patisserie you will have the skills to work as a patissier or pastry chef in a patisserie, restaurant or hotel.

Study in specialised facilities

Learn in the real-life setting of our award-winning Bentley Pines Training Restaurant. which provides a live, interactive training environment at SM TAFE’s Bentley campus. Students can gain hands-on experience serving and preparing food for members of the public, as well as showcasing their skills planning a menu and advertising special events to the community. 

Certificate III
National ID: SIT40716
State ID: AZT6
Industry Hospitality, Tourism and Events
Free in 2023
Half price^

Certificate IV in Patisserie

On completion of a Certificate IV in Patisserie you will have the skills to work as a patissier or pastry chef in a patisserie, restaurant, or hotel.

Delivered at:


Do you have what it takes to be an artist in the kitchen?

When you complete the Certificate IV in Patisserie you will have the skills to work as a patissier or pastry chef in a patisserie, restaurant, or hotel.

Study in specialised facilities

Learn in the real-life setting of our award-winning Bentley Pines Training Restaurant. which provides a live, interactive training environment at SM TAFE’s Bentley campus. Students can gain hands-on experience serving and preparing food for members of the public, as well as showcasing their skills planning a menu and advertising special events to the community. 

Certificate IV
National ID: SIT30116
State ID: AZV7
Industry Hospitality, Tourism and Events
Free in 2023

Certificate III in Tourism

Work in the exciting tourism industry in several roles including as a tour operator or at visitor information centres on completion of this popular course.

Delivered at:


Want to work in the exciting and diverse tourism industry?

This qualification will provide you with well-developed tourism service, sales or operational skills. You'll be taught about using discretion, judgement and having a sound knowledge of industry operations. On completion you'll be able to work under limited supervision and may provide operational advice and support to team members.

This qualification gives you the opportunity to work in the varied tourism industry sectors and for diverse employers including tour operators, inbound tour operators, visitor information centres, at attractions, cultural and heritage sites and any small tourism businesses requiring multi-skilled employees.

Work could be undertaken in an office environment where the planning of tourism products and services takes place, in the field where tourism products are delivered or a combination of both. Job roles: attraction or theme park attendant, booking agent, cellar door salesperson, guide in a winery, guide and salesperson in an indigenous cultural centre, inbound tour coordinator, museum attendant, operations consultant or reservation sales agent for a tour operator, sales consultant, senior ride operator in an attraction or theme park, and visitor information officer.

Certificate III
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