Hospitality, Tourism and Events

Want a decorated career as a baker or pastry chef?

When you complete the Certificate III in Baking you will be able to work as a baker or pastry chef in a hotel, bakery, restaurant, or pastry shop.

Gain these skills

• produce a variety of breads, cakes, pastries, biscuits, rolls, scrolls, gateaux, tortes, pies, and slices
• first aid
• food safety programs
• hygiene
• workplace health and safety

We are the only public provider offering training in baking with an on-campus bakehouse that sells students' work to the general public.

Ready for your career to rise as a baker?

When you complete the Certificate II in Baking (Baking Pre-Apprenticeship) you will be ready for an apprenticeship in the baking industry.

We are the only provider offering training in baking with an on-campus bakehouse that sells students' work to the general public.

When you complete the Certificate III in Bread Baking you will be able to start work as a baker.

Gain these skills

• specialise in making different types of bread (sourdough, turkish bread, baguettes, continental loaves, panino, cobs, rye, ciabatta, focaccia, scrolls, rolls, scones)
• first aid
• food safety programs
• workplace health and safety

We are the only public provider offering training with an on-campus bakehouse that sells student's work to the general public.

Want to learn the art of cake making?

When you complete the Certificate III in Cake and Pastry you will be  able to work as a baker, pastry cook or chef.

We are the only public provider offering training in baking with an on-campus bakehouse that sells students' work to the general public.

Love food and want to become a chef?

When you complete the Certificate III in Commercial Cookery you will be able to work as a cook or chef in a range of kitchens.

Study in specialised facilities

Learn in the real-life setting of our award-winning Bentley Pines Training Restaurant. which provides a live, interactive training environment at SM TAFE’s Bentley campus. Students can gain hands-on experience serving and preparing food for members of the public, as well as showcasing their skills planning a menu and advertising special events to the community. 

Our Mandurah campus is also undergoing exciting developments with new purpose-built training facilities coming in 2023, including a Mandurah Hospitality and Tourism Training Centre which will deliver simulated training in commercial cookery, tourism and event management. The new Centre will include two training kitchens, a production kitchen and restaurant for students to build their practical skills and become workplace ready. 

Want to run a fast paced kitchen?

When you complete the Certificate IV in Commercial Cookery you will be able to work as a supervisor/team leader cook or chef in a range of kitchens.

Study in specialised facilities

Learn in the real-life setting of our award-winning Bentley Pines Training Restaurant. which provides a live, interactive training environment at SM TAFE’s Bentley campus. Students can gain hands-on experience serving and preparing food for members of the public, as well as showcasing their skills planning a menu and advertising special events to the community. 

Get ready to delight customers.

Gain the skills to create good relationships with customers, provide quality service and help a business to improve customer service levels.

You will learn to identify the unique, shared and cultural needs of customers; to communicate effectively with all customers; to process complaints according to business policies, and when to escalate to achieve customer satisfaction. 

This introductory course is an ideal start to a customer service career and includes learning infection control procedures, which will assist in managing front of house and reception office spaces.

Study in specialised facilities

Our Mandurah campus is also undergoing exciting developments with new purpose-built training facilities coming in 2023, including a Mandurah Hospitality and Tourism Training Centre which will deliver simulated training in commercial cookery, tourism and event management. The new Centre will include two training kitchens, a production kitchen and restaurant for students to build their practical skills and become workplace ready. 

Do you want an eventful career?

When you complete the Diploma of Event Management you will be able to work as an events/conference organiser or functions coordinator in the community, cultural, hospitality, sporting, and tourism sectors.

Do you want an eventful career?

The Certificate III in Events, reflects the role of individuals who use a range of well-developed events administration or operational skills and knowledge to complete event-related work activities. Using discretion and judgement, they work with some independence under the guidance of more senior event personnel, using plans, policies and procedures to guide work activities.

Events are diverse in nature and this qualification provides a pathway to work for event or exhibition organisations operating in a range of industries including the tourism and travel, hospitality, sport, cultural and community sectors.

The diversity of employers includes event or exhibition management companies, event venues, or organisations that organise their own events. Work could be undertaken in an office environment where the planning of events takes place, on-site at venues where events are staged or a combination of both.

On completion of your Certificate III in Events, further study pathways exist directly into the Diploma of Event Management; with other pathways leading into Travel, Tourism and Hospitality.

Do you want a career that could take you all over the world?

This qualification reflects the role of individuals who have a defined and limited range of hospitality operational skills and basic industry knowledge. They are involved in mainly routine and repetitive tasks and work under direct supervision.

This qualification provides a pathway to work in various hospitality settings such as restaurants, hotels, motels, catering operations, clubs, pubs, cafes and coffee shops.

Study in specialised facilities

Our Mandurah campus is also undergoing exciting developments with new purpose-built training facilities coming in 2023, including a Mandurah Hospitality and Tourism Training Centre which will deliver simulated training in commercial cookery, tourism and event management. The new Centre will include two training kitchens, a production kitchen and restaurant for students to build their practical skills and become workplace ready. 

Does your career dream involve building a talent that could take you all over the world? This course will give you job ready skills to become a bar attendant, barista, waiter, housekeeper or gaming attendant working in exciting sectors such as food and beverage, and travel and tourism. 

Hospitality is a service industry where you could be preparing and serving customers their favourite coffee at a local cafe, taking an order at a fine-dining restaurant, welcoming guests to a luxury hotel or working amongst the action of a casino.

Be guided by our lecturers who are industry professionals and learn skills such as how to provide outstanding customer service, prepare hot and cold beverages as well as responsible service of alcohol and how to work effectively in a team.

This course will kick-start your career in hospitality and give you a taste of the industry, providing a pathway to working in restaurants, hotels, clubs, pubs, cafes and casinos. If you’re already enjoying a role in hospitality, the course will give you a formally nationally recognised qualification and help grow your current knowledge. 

Master hospitality and build a skill for life that can take you anywhere around the globe. 

Study in specialised facilities

Learn in the real-life setting of our award-winning Bentley Pines Training Restaurant. which provides a live, interactive training environment at SM TAFE’s Bentley campus. Students can gain hands-on experience serving and preparing food for members of the public, as well as showcasing their skills planning a menu and advertising special events to the community. 

Our Mandurah campus is also undergoing exciting developments with new purpose-built training facilities coming in 2023, including a Mandurah Hospitality and Tourism Training Centre which will deliver simulated training in commercial cookery, tourism and event management. The new Centre will include two training kitchens, a production kitchen and restaurant for students to build their practical skills and become workplace ready. 
 

Do you want a career that could take you all over the world?

When you complete the Certificate IV in Hospitality you'll be able to work as a hospitality supervisor or team leader. Job roles include bar supervisor, food and beverage manager, duty manager and concierge.

Study in specialised facilities

Learn in the real-life setting of our award-winning Bentley Pines Training Restaurant. which provides a live, interactive training environment at SM TAFE’s Bentley campus. Students can gain hands-on experience serving and preparing food for members of the public, as well as showcasing their skills planning a menu and advertising special events to the community. 

Our Mandurah campus is also undergoing exciting developments with new purpose-built training facilities coming in 2023, including a Mandurah Hospitality and Tourism Training Centre which will deliver simulated training in commercial cookery, tourism and event management. The new Centre will include two training kitchens, a production kitchen and restaurant for students to build their practical skills and become workplace ready. 

Do you want a management career that could take you all over the world?

When you complete the Advanced Diploma of Hospitality Management you will be able to work anywhere as an operations manager, food and beverage manager, or front office manager.

Study in specialised facilities

Learn in the real-life setting of our award-winning Bentley Pines Training Restaurant. which provides a live, interactive training environment at SM TAFE’s Bentley campus. Students can gain hands-on experience serving and preparing food for members of the public, as well as showcasing their skills planning a menu and advertising special events to the community. 

Do you want a management career that could take you all over the world?

When you complete the Diploma of Hospitality Management you will be able to work as a functions manager, restaurant manager, or front office manager.

Study in specialised facilities

Learn in the real-life setting of our award-winning Bentley Pines Training Restaurant. which provides a live, interactive training environment at SM TAFE’s Bentley campus. Students can gain hands-on experience serving and preparing food for members of the public, as well as showcasing their skills planning a menu and advertising special events to the community. 

Do you want to take the first bite into your career in the hospitality industry?

This course will equip you with the job ready skills you need to gain entry into the field and work in a restaurant, hotel, resort, club, bar or café environment.

Be guided and supported by our expert lecturers who are industry professionals, as you learn practical skills such as preparing espresso coffee, taking orders and serving food and beverages to customers, and how to process financial transactions.

You’ll also develop knowledge of how to provide outstanding service by delivering a positive customer experience from welcoming on arrival, to determining customer needs and managing complaints. In addition, you’ll learn responsible service of alcohol (RSA), along with hygiene practices for food safety.

On completion of the course, you’ll be workforce ready to become a barista, front of house food and beverage attendant or back of house kitchen attendant.

Study in specialised facilities

Learn in the real-life setting of our award-winning Bentley Pines Training Restaurant. which provides a live, interactive training environment at SM TAFE’s Bentley campus. Students can gain hands-on experience serving and preparing food for members of the public, as well as showcasing their skills planning a menu and advertising special events to the community. 

Our Mandurah campus is also undergoing exciting developments with new purpose-built training facilities coming in 2023, including a Mandurah Hospitality and Tourism Training Centre which will deliver simulated training in commercial cookery, tourism and event management. The new Centre will include two training kitchens, a production kitchen and restaurant for students to build their practical skills and become workplace ready. 

Learn to control COVID-19 related infection in food handling

In these unprecedented times, new regulations need workers to manage infection control while providing food to the general public.

Skills can be applied to specific food handling industry needs such as using kitchens and packaging areas, front of house, staff rooms and offices, food stock deliveries and vehicles, equipment storage, and bathrooms and toilets. 

Gain these skills

• introduction to infection control
• chain of infection and disease transmission
• breaking the chain of infection
• contamination and cleaning
• hazards, risks, responsibilities and reporting

Maintain your ability to work safely and within government requirements; or, prepare your business for compliance by including your staff in training, raising their capability in ensuring the safety of staff and customers in your workplace.

Our Future Chef Job Ready Program will introduce you to the world of cooking and hospitality.

This course is free for eligible students* and runs for 4 weeks. 

In the Introduction to Commercial Cookery skill set you will learn how to prepare and present simple dishes, how to use a range of food preparation equipment and about food safety. Gain real hands on industry experience with work experience in a real commercial kitchen.

Study in specialised facilities

Learn in the real-life setting of our award-winning Bentley Pines Training Restaurant which provides a live, interactive training environment at SM TAFE’s Bentley campus. Students can gain hands-on experience serving and preparing food for members of the public, as well as showcasing their skills planning a menu and advertising special events to the community. 

Future Chef Job Ready Program  (315 KB) (PDF document)

Get your hospitality career started

In this qualification you'll learn basic food preparation and cookery skills, which you'll be able to perform under direct supervision.

This qualification does not reflect the skills required by commercial cooks (please see the Certificate III in Commercial Cookery).

After completing this course you'll be able to work in kitchen operations in restaurants, hotels, catering facilities, clubs, pubs, cafes, coffee shops, aged care facilities, hospitals, prisons and schools. You may be in charge of preparing breakfast, fast food, non-alcoholic drinks, sandwiches, appetisers, salads and hot/cold desserts. Job roles: breakfast cook, catering assistant, fast food cook, sandwich hand and take-away cook.

Study in specialised facilities

Our Mandurah campus is also undergoing exciting developments with new purpose-built training facilities coming in 2023, including a Mandurah Hospitality and Tourism Training Centre which will deliver simulated training in commercial cookery, tourism and event management. The new Centre will include two training kitchens, a production kitchen and restaurant for students to build their practical skills and become workplace ready. 

This course in meat processing is delivered as a traineeship and requires you to be employed as a trainee in the meat industry for entry.

Want to bring home the bacon?

When you complete the Certificate III in Meat Processing (Retail Butcher) you'll be able to work as a butcher or meat retailer in a butcher shop, retail outlet or supermarket.

This skillset is aimed at trainees who are enterprise employees that are new to the industry or enterprise. It meets the industry requirements for core operator skills to work in a meat processing enterprise. 

Gain these skills

• Maintain personal equipment
• Apply hygiene and sanitation practices
• Gain an overview in the meat industry
• Follow safe work policies and procedures
• Communicate in the workplace

Do you have what it takes to be an artist of the kitchen?

When you complete the Certificate III in Patisserie you will have the skills to work as a patissier or pastry chef in a patisserie, restaurant or hotel.

Study in specialised facilities

Learn in the real-life setting of our award-winning Bentley Pines Training Restaurant. which provides a live, interactive training environment at SM TAFE’s Bentley campus. Students can gain hands-on experience serving and preparing food for members of the public, as well as showcasing their skills planning a menu and advertising special events to the community. 

Do you have what it takes to be an artist in the kitchen?

When you complete the Certificate IV in Patisserie you will have the skills to work as a patissier or pastry chef in a patisserie, restaurant, or hotel.

Study in specialised facilities

Learn in the real-life setting of our award-winning Bentley Pines Training Restaurant. which provides a live, interactive training environment at SM TAFE’s Bentley campus. Students can gain hands-on experience serving and preparing food for members of the public, as well as showcasing their skills planning a menu and advertising special events to the community. 

Want to work in the exciting and diverse tourism industry?

This qualification will provide you with well-developed tourism service, sales or operational skills. You'll be taught about using discretion, judgement and having a sound knowledge of industry operations. On completion you'll be able to work under limited supervision and may provide operational advice and support to team members.

This qualification gives you the opportunity to work in the varied tourism industry sectors and for diverse employers including tour operators, inbound tour operators, visitor information centres, at attractions, cultural and heritage sites and any small tourism businesses requiring multi-skilled employees.

Work could be undertaken in an office environment where the planning of tourism products and services takes place, in the field where tourism products are delivered or a combination of both. Job roles: attraction or theme park attendant, booking agent, cellar door salesperson, guide in a winery, guide and salesperson in an indigenous cultural centre, inbound tour coordinator, museum attendant, operations consultant or reservation sales agent for a tour operator, sales consultant, senior ride operator in an attraction or theme park, and visitor information officer.