Armadale

Do you want the skills for a flexible career that could take you anywhere?

When you complete the Certificate III in Business you'll have skills that employers are looking for, making you ideal for roles in data entry, customer service, accounts or as an office clerk.

Gain these skills:

• basic MYOB
• workplace organisation
• customer service
• workplace health and safety
• desktop publishing, spreadsheets, creating electronic presentations and much more

Full-time attendance is equivalent to three days a week and this includes one day a week in a simulated business at some locations (Murdoch, Mandurah, Rockingham, Thornlie).

With industry and government forecasting a strong demand for office workers in coming years, you'll be ready for recruiting.

A full study pathway to diploma level is available.

This qualification is also offered part-time. Use the get help form below to start a discussion with our training area.

Get ready for a career in Business! 

This skill set is the perfect introduction to office administration, clerical work and reception work.

You will learn to all aspects of customer service and management, organisation of daily work tasks, how to produce professional documents using relevant business technology and how to work effectively with colleagues in an office environment.  

Gain these skills: 

• Deliver a service to customers 
• Produce digital text documents 
• Organise and complete daily work activities 
• Use business technology 
• Contribute to health and safety of self and others 

Tuition and resource fees

Eligible students study this course absolutely free. If you are not eligible you can expect to pay $809.95.

Next course dates

New dates coming soon!

Help using our online application

You will need to have the evidence requirements(opens in a new tab)  and relevant documents ready to upload with your application. When ready to apply, use our guide to self service application using Student Portal.

Student Portal application guide (2 MB) (PDF document - opens in a new tab)    

Do you want to make a difference for communities?

When you complete the Certificate III in Community Services you'll be on your way to a career as a youth worker, support worker, or family carer.

Gain these skills:

• communicate and work effectively 
• gather and provide information
• advocacy and community development
• ethical behaviour 
• legal responsibilities

You will also gain an understanding of mental health, alcohol, drug, and domestic violence services.

The course availability at Bentley campus has been revamped and now offers students with greater flexibility.

It now offers:

• Family friendly hours of delivery (i.e. course runs within school hours)
• No classes held during school holidays
• Community project delivered within class hours
• Elective units offered are relevant to current industry and community practices

This entry-level course is ideal for students seeking employment in the community services (aged care and disability) sectors. The course also offers an ideal pathway into higher-level community services qualifications.

Want to find out more about this industry?

Students in community services benefit from sharing information about organisations, initiatives and leading expertise in our Community Services Facebook page.

Community Services at SM TAFE Facebook page

Do you want to make a difference for communities?

Be there for people that need it the most! When you complete the Certificate IV in Community Services Work you'll have the skills needed to support all people in the community, as an outreach officer, welfare support worker, or case worker.

Gain these skills:

• Communicate and work effectively in the community services sector
• Promote social, emotional and physical wellbeing
• Respond to critical situations including children at risk
• Assist collective action
• Work with cultural diversity
• Ethical behaviour and legal responsibilities

Want to find out more about this industry?

Students in community services benefit from sharing information about organisations, initiatives and leading expertise in our Community Services Facebook page.

Community services at SM TAFE Facebook page

Do you want to make a real difference?

When you complete the Diploma of Community Services you'll be on your way to a team leading career as a program coordinator, early intervention worker, or case manager. Working in Community Services is diverse and includes identifying support needed, and assisting to resolve personal issues by assigning resources that meet clients' needs. 

Gain these skills:

• develop and manage community programs
• promote social, emotional and physical wellbeing
• respond to critical situations
• manage service delivery
• develop policy and research
• coordinate volunteers
• develop and maintain professional networks
• work with cultural diversity
• ethical behaviour 
• legal responsibilities

The actual units studied and the associated fees may vary depending on the campus you apply for. 

Formalise your skills as an existing worker in community services

If you’re working in the community services industry, our Bentley workshop-style course will allow you to gain this qualification after hours at Bentley campus. Look for the part time study option below to apply.

Want to find out more about this industry?

Students in community services benefit from sharing information about organisations, initiatives and leading expertise in our Community Services Facebook page.

Community Services at SM TAFE Facebook page

Early Childhood Education and Care is an expanding sector for those with a passion for the care and education of young children up to the age of 5 years. The sector is demanding higher qualifications and training from educators to ensure consistently high standards of education and care for children placed in these services. This can be achieved by completing the Certificate III in Early Childhood Education and Care.

Gain these skills

• Learn to interact and foster the development of young children
• Work within legal requirements
• Ensure children's health and safety is prioritised
• Work with children of different backgrounds and cultures
• Provide support to children in different child care environments
• Undertake work placement to apply the practical skills and knowledge you have learned

Students are required to obtain a Working with Children Check before attending work placement.

Is this the right course for you?

Have you got what it takes to be successful in this career? Our Core Skills guide lists the skills and attributes necessary to study and work in this field.

See the core skills required

Gain these skills:

• implement planned education programs
• assist students in their learning and development
• contribute to the safety and health of students
• support students with additional needs
• work effectively with culturally diverse students and colleagues

Students are required to obtain a Working with Children Check and a Department of Education Police Clearance. Students under the age of 18 will be required to complete the WA Department of Education Confidential Declaration Form.

Is this the right course for you?

Have you got what it takes to be successful in this career? Our Core Skills guide lists the skills and attributes necessary to study and work in this field.

See the core skills required

Do you have a passion for working with children and supporting their individual needs?

Want a career that fits in with your family life?

Training to be an Education Assistant is the course for you.

The Certificate IV in Education Support will provide you with the practical skills and knowledge to assist the teaching staff in schools and provide care, instruction and supervision in kindergarten, pre-primary, primary and secondary school.

Gain these skills:

• implement planned education programs
• assist students in their learning and development
• contribute to the safety and health of students
• support students with additional needs and disabilities
• learn how to work with children and young people at risk of harm
• work effectively with culturally diverse students, families and co-workers

Certificate IV in Education Support students are required to obtain a Working with Children Check and a Department of Education Police Clearance. Students under the age of 18 will be required to complete the WA Department of Education Confidential Declaration Form.

Is this the right course for you?

Have you got what it takes to be successful in this career? Our Core Skills guide lists the skills and attributes necessary to study and work in this field.

See the core skills required

Become a qualified financial counsellor

Make a difference to the lives of those suffering financial hardship with a range of specialist legal, financial and counselling skills.  

Financial counsellors help people to manage their finances and understand credit and debt issues as well as their rights and obligations. To be able to operate in Australia as a financial counsellor, you must have this qualification.

SM TAFE is the only registered training organisation in WA to deliver this course face-to-face, allowing more people to utilise this important service while the WA economy recovers.  It also provides a solid understanding of social and systemic issues that impact on financial counselling clients.

Many charitable organisations seek to employ people who can provide these specialist financial support services and those already working in the community services sector will also benefit from being able to provide financial counselling to help people regain control of their lives.

Gain these skills:

• Manage the counselling relationship
• Develop counselling interview skills
• Application of technical financial information
• Program community support mechanisms
• Interpret and use financial law
• Provide advocacy and referrals
• Respond to crisis situations

Want to find out more about this industry?

Students in community services benefit from sharing information about organisations, initiatives and leading expertise in our Community Services Facebook page.

Community Services at SM TAFE Facebook page

Are you ready for a career giving support to people with a mental illness?

When you complete the Certificate IV in Mental Health you'll be on your way to a career as a mental health support worker, community support worker, or case worker.

Gain these skills:

• promote social, emotional and physical wellbeing
• respond to critical situations
• work with carers
• early intervention strategies
• work with people at risk of homelessness and suicide
• support the recovery process
• work with cultural diversity
• ethical behaviour 
• legal responsibilities

This course has a minimum age requirement of 25 years old to be eligible to enter the course, as we are unlikely to be able to secure work placements for anyone under 25 years old.

Want to find out more about this industry?

Students in community services benefit from sharing information about organisations, initiatives and leading expertise in our Community Services Facebook page.

Community Services at SM TAFE Facebook page   

Do you want to make a lifelong difference working with todays youth?

When you complete the Certificate IV in Youth Work you'll be on your way to a career as a youth worker, youth support worker, or case worker.

Gain these skills:

• communicate and work effectively in the youth sector
• promote social, emotional and physical wellbeing
• respond to critical situations
• work with youth at risk
• assist with collective action
• work with cultural diversity
• ethical behaviour
• legal responsibilities

This course follows on from the CHC42015 Certificate IV in Community Services and can be achieved within 1 semester. If you have completed the CHC42015 Certificate IV in Community Services course you may wish to complete the additional units in this qualification to specialise in youth work.