Do you want to work in a supervisory role in the exciting world of restaurants, bars and hotels? Whether you have a dream to be employed on local shores in Australia's buzzing hospitality industry, or have your sights set on a career adventure overseas, this course is your first step to starting your journey as a team leader.
Your employment options will be diverse; you might picture yourself overseeing operations at a seafood restaurant here in WA, managing a coffee shop on the coastline of Italy, or being a concierge at a hotel and welcoming guests from around the world.
Be guided from our expert team of lecturers who are hospitality industry specialists, as you learn supervisory skills to start developing your individual leadership style. Be trained in financial management, monitoring the work of the team, managing workplace conflict and coming up with innovative solutions to problems.
You'll also build strong fundamental skills in hospitality service which will be a basis for overseeing the operations of your area, along with knowledge on how to build rapport with customers and enhance their experience.
The hospitality, tourism and events industries are the world's largest employers and this course will give you a supervisory qualification to work in settings such as restaurants, hotels, cafes, nightclubs, pubs and in gaming. You'll be job ready for roles such as Bar Supervisor, Food and Beverage Manager, Duty Manager and Concierge.
Advance your career options and become a skilled operator in a supervisory role in hospitality.
Study in specialised facilities
Learn in the real-life setting of our award-winning Bentley Pines Training Restaurant. which provides a live, interactive training environment at Bentley campus. Students can gain hands-on experience serving and preparing food for members of the public, as well as showcasing their skills planning a menu and advertising special events to the community. To discover more about student events and creations, visit Bentley Pines Training Restaurant on Facebook.
- responsible service of alcohol
- financial management
- enhanced customer service
- manage workplace conflict
- workplace health and safety
In order to make an informed choice about the suitability of this course, you must take into account the essential skills and knowledge required to undertake this study.
- be able to multi-task
- be customer focused, enthusiastic and energetic
- have good attention to detail
- be positive and able to work under pressure
- be reliable and flexible and have a strong work ethic
|School Leaver||Non-School Leaver||AQF|
|C Grades in Year 11 WACE General English, and OLNA; or NAPLAN 9 Band 8||C Grades in Year 11 English and Maths or equivalent||Certificate II or Certificate III|
Select your preferred campus and apply
Click on your preferred campus and study mode below to get started with your application.