Do you want to be job ready to begin your career in the world of business? This course will equip you with a strong administrative skillset that will make you employable in virtually any industry in integral roles at the core of the business, such as administrative officer, receptionist, accounts clerk, data entry or office assistant.
Our team of expert and passionate lecturers will give you the guidance and support you need to gain practical day-to-day smarts for on the job. You’ll learn how to deliver outstanding customer service and the creation of business and digital documents, spreadsheets and electronic presentations, whilst also developing an understanding of the importance of workplace wellness and safety.
Become a receptionist who is the focal, welcoming point of contact for customers, or become an accounts clerk and maintain and manage financial records for a business. Gain Microsoft Office and computer skills and make yourself an indispensable part of any team and an asset to any business as an office assistant.
Study in specialist facilities
Learn in a simulated real-life office workplace environment, building your team and interpersonal skills whilst studying the latest accounting and computer software to produce and design administrative digital and text documents.
This course is available part time with selected units timetabled for delivery in each semester.
As an indication for Semester 1 2023, the thirteen units listed below are available for enrolment. Each unit runs for 20 weeks unless otherwise specified and is a half day on the days listed, with the exception of the Simulated Business Cluster. A cluster requires enrolment into all the units in the cluster.
Bentley campus units
* This unit runs in weeks 11-20 in term 2 of semester 1 2023
** This unit runs in weeks 11-20 in term 2 of semester 1 2023
| Unit code | Unit title | Classes |
|---|---|---|
| BSBTEC302* | Design and produce spreadsheets | Thursday afternoons |
| BSBTEC301 | Design and produce business documents | Thursday mornings |
| BSBPEF201 & BSBSUS211 & BSBXCM301 & BSBTWK301 & BSBPEF301 & BSBOPS303 & BSBINS201 |
Support personal wellbeing in the workplace Participate in sustainable work practices Engage in workplace communication Use inclusive work practices Organise personal work priorities Organise schedules Process and maintain workplace information |
Tuesdays - all day, 8:30am to 3:30pm - Simulated Business Cluster (BSBTEC302 and BSBTEC301 must be completed first) |
| BSBOPS304 & SIRXPDK001** |
Deliver and monitor a service to customers
Advise on products and services |
Monday mornings (clustered) |
| BSBWHS311 & BSBCRT311 |
Assist with maintaining workplace safety
Apply critical thinking skills in a team environment |
Monday afternoons (clustered) |
Mandurah campus units
* This unit runs in weeks 11-20 in term 2 of semester 1 2023
** This unit runs in weeks 11-20 in term 2 of semester 1 2023
| Unit code | Unit title | Classes |
|---|---|---|
| BSBTEC302* | Design and produce spreadsheets | Tuesday mornings |
| BSBTEC301 | Design and produce business documents | Monday afternoons |
| BSBPEF201 & BSBSUS211 & BSBXCM301 & BSBTWK301 & BSBPEF301 & BSBOPS303 & BSBINS201 |
Support personal wellbeing in the workplace Participate in sustainable work practices Engage in workplace communication Use inclusive work practices Organise personal work priorities Organise schedules Process and maintain workplace information |
Thursdays - all day, 8:30am to 3:30pm - Simulated Business Cluster (BSBTEC302 and BSBTEC301 must be completed first) |
| BSBOPS304 & SIRXPDK001** |
Deliver and monitor a service to customers
Advise on products and services |
Tuesday afternoons (clustered) |
| BSBWHS311 & BSBCRT311 |
Assist with maintaining workplace safety
Apply critical thinking skills in a team environment |
Monday mornings (clustered) |
Murdoch campus units
* This unit runs in weeks 11-20 in term 2 of semester 1 2023
** This unit runs in weeks 11-20 in term 2 of semester 1 2023
| Unit code | Unit title | Classes |
|---|---|---|
| BSBTEC302* | Design and produce spreadsheets | Thursday mornings |
| BSBTEC301 | Design and produce business documents | Friday afternoons |
| BSBPEF201 & BSBSUS211 & BSBXCM301 & BSBTWK301 & BSBPEF301 & BSBOPS303 & BSBINS201 |
Support personal wellbeing in the workplace Participate in sustainable work practices Engage in workplace communication Use inclusive work practices Organise personal work priorities Organise schedules Process and maintain workplace information |
Mondays - all day, 8:30am to 3:30pm - Simulated Business Cluster (BSBTEC302 and BSBTEC301 must be completed first) |
| BSBOPS304 & SIRXPDK001** |
Deliver and monitor a service to customers
Advise on products and services |
Tuesday afternoons (clustered) |
| BSBWHS311 & BSBCRT311 |
Assist with maintaining workplace safety
Apply critical thinking skills in a team environment |
Friday mornings (clustered) |
Rockingham campus units
* This unit runs in weeks 11-20 in term 2 of semester 1 2023
** This unit runs in weeks 11-20 in term 2 of semester 1 2023
| Unit code | Unit title | Classes |
|---|---|---|
| BSBTEC302* | Design and produce spreadsheets | Thursday mornings |
| BSBTEC301 | Design and produce business documents | Monday mornings |
| BSBPEF201 & BSBSUS211 & BSBXCM301 & BSBTWK301 & BSBPEF301 & BSBOPS303 & BSBINS201 |
Support personal wellbeing in the workplace Participate in sustainable work practices Engage in workplace communication Use inclusive work practices Organise personal work priorities Organise schedules Process and maintain workplace information |
Fridays - all day, 8:30am to 3:30pm - Simulated Business Cluster (BSBTEC302 and BSBTEC301 must be completed first) |
| BSBOPS304 & SIRXPDK001** |
Deliver and monitor a service to customers
Advise on products and services |
Thursday mornings (clustered) |
| BSBWHS311 & BSBCRT311 |
Assist with maintaining workplace safety
Apply critical thinking skills in a team environment |
Monday afternoons (clustered) |
Thornlie campus units
* This unit runs in weeks 11-20 in term 2 of semester 1 2023
** This unit runs in weeks 11-20 in term 2 of semester 1 2023
| Unit code | Unit title | Classes |
|---|---|---|
| BSBTEC302* | Design and produce spreadsheets | Tuesday mornings |
| BSBTEC301 | Design and produce business documents | Monday afternoons |
| BSBPEF201 & BSBSUS211 & BSBXCM301 & BSBTWK301 & BSBPEF301 & BSBOPS303 & BSBINS201 |
Support personal wellbeing in the workplace Participate in sustainable work practices Engage in workplace communication Use inclusive work practices Organise personal work priorities Organise schedules Process and maintain workplace information |
Wednesdays - all day, 8:30am to 3:30pm - Simulated Business Cluster (BSBTEC302 and BSBTEC301 must be completed first) |
| BSBOPS304 & SIRXPDK001** |
Deliver and monitor a service to customers
Advise on products and services |
Tuesday afternoons (clustered) |
| BSBWHS311 & BSBCRT311 |
Assist with maintaining workplace safety
Apply critical thinking skills in a team environment |
Monday mornings (clustered) |
Please note timetables are subject to change. Should you apply and be successful in receiving an offer, when you enrol you will have an opportunity to choose the units for your part time study in your first semester.
To find out more about how our unit timetables can be used to suit your work and lifestyle, please use the Get Help form at the end of the page to start a discussion with the training area.
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basic MYOB (accounting software)
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microsoft office and computer skills
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communication and interpersonal skills
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organisational and time management skills
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workplace organisation, wellness and safety
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customer service
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workplace health and safety
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desktop publishing, designing spreadsheets, creating electronic presentations, business and digital text documents
In order to make an informed choice about the suitability of this course, you must take into account the essential skills and knowledge required to undertake this study.
- good team work skills and the ability to work independently
- respect for other people and their role within the work team
- good problem solving skills and ability to analyse information
- good written and oral communication skills
| School Leaver | Non-School Leaver | AQF |
|---|---|---|
| OLNA or NAPLAN 9 Band 8 | C Grades in Year 10 English and Maths or equivalent | Certificate I or Certificate II |
This course is available as a traineeship.
Entrance requirements for traineeships
You must be employed in a training contract by an appropriate organisation to study an apprenticeship or traineeship.
In a traineeship you also gain hands-on skills and work experience, and improve your employment prospects, while earning a wage. On successful completion you will gain a nationally recognised qualification which can lead to rewarding career options. The difference between a traineeship and an apprenticeship is that a traineeship can be either a full time or part time employment based training arrangement, usually for a nominal duration of 12 months or more, generally in a non-trade related area.
To find out how to arrange a traineeship and study at South Metropolitan TAFE, please contact the Jobs and Skills Centre closest to you.
Attendance in class
This course is equivalent to 3 days per week when studied full time across one semester. This includes one day a week in a simulated business at some locations (Murdoch, Mandurah, Rockingham, Thornlie).
At-home study
As well as the in-class component, you will need to complete approximately 8-10 hours of additional study each week outside of class hours, including private study, assignment preparation, and research.
You will need to have the basic technical requirements for at-home study. If you don’t have access to a computer and WiFi at home, we recommend using our library computers during library hours.
Work placement
Work placement is not a requirement for this course.
What you need for your first day of class
On your first day you should bring your SM TAFE confirmation enrolment receipt, your student ID, stationery (pen, exercise book, file and a USB storage device).
Your lecturers will advise you at orientation of any additional resource requirements such as textbooks and software applications, as well as providing information on how to access or purchase student copies/licences.
Dress requirements - smart casual dress at all times.
Please note this list should be used as a guide only as job titles and qualification requirements may vary between organisations.
To access free career planning and job search assistance, visit the Jobs and Skills Centres page.
Select your preferred campus and apply
Click on your preferred campus and study mode below to get started with your application.
All year round
Traineeship
| When | All year round |
| How | Traineeship |
Indicative fees and charges
The fees quoted are estimates only and are for all units in the course for students enrolling on a full-time basis. If you're a student that has successfully completed a lower-level qualification that is a prerequisite for this course, you'll only pay for the units that you need to enrol in to complete this course. Please view the full list of fee disclaimers.
Semester 1, 2023
Bentley - Full time - On Campus
| Duration | 1 Semester |
| When | Semester 1, 2023 |
| Where | Bentley |
| How | On Campus |
Murdoch - Full time - On Campus
| Duration | 1 Semester |
| When | Semester 1, 2023 |
| Where | Murdoch |
| How | On Campus |
Mandurah - Full time - On Campus
| Duration | 1 Semester |
| When | Semester 1, 2023 |
| Where | Mandurah |
| How | On Campus |
Rockingham - Full time - On Campus
| Duration | 1 Semester |
| When | Semester 1, 2023 |
| Where | Rockingham |
| How | On Campus |
Thornlie - Full time - On Campus
| Duration | 1 Semester |
| When | Semester 1, 2023 |
| Where | Thornlie |
| How | On Campus |