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CHC32015 Certificate III in Community Services

CHC32015 Certificate III in Community Services

National ID CHC32015 State ID AWJ2
Start training to become a youth worker

This entry-level course is the first step to beginning a career in community services as a  community services worker, support worker or family carer.

Learn from expert lecturers as you gain an understanding of mental health, alcohol and drug services, and how to work effectively in the field.

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Students place hands on top of each other for encouragement.

This qualification is directly aligned with priority industry areas where the jobs are today, and into the future. As part of the state government Lower fees, local skills initiative, from 1 January 2020 through to 31 December 2025 you'll only pay half the course fees, capped for each year at $1,200; or $400 (plus resource fee) if you're aged 15—24 or eligible for a concession. Find out more

Online study is available for this course. Be sure to check the study requirements tab for information about studying this course using eCampus including study assistance and our helpful online study guide, then use the apply now link where you see the online study option. 

CampusesArmadale. Bentley. Murdoch. Mandurah. Rockingham.

When Semester 2, 2023. Continuous enrolment. Semester 1, 2024.

Study Mode On Campus. Traineeship.

When you complete the Certificate III in Community Services you'll be on your way to a career as a community services worker, support worker, or family carer.

You will also gain an understanding of mental health, alcohol and drug services. 

This entry-level course is ideal for students seeking employment in the community services sectors. The course also offers an ideal pathway into higher-level community services qualifications.

Want to find out more about this industry?

Students in community services benefit from sharing information about organisations, initiatives and leading expertise in our Community Services Facebook page.

Community Services at SM TAFE Facebook page

 

  • communicate and work effectively 
  • gather and provide information
  • advocacy and community development
  • ethical behaviour 
  • legal responsibilities

 

In order to make an informed choice about the suitability of this course, you must take into account the essential skills and knowledge required to undertake this study.

  • excellent observational skills - to be able to identify changes in behaviour, abilities and environment
  • good communication skills to liaise/work with a range of people
  • good listening and writing skills
  • be able to deal with physical demands of manual tasks including personal care work and lifting
  • basic problem solving skills and the ability to respond to immediate safety risks
  • Tolerance, patience and the willingness to work with people from different backgrounds and cultures

Important information

Select your preferred campus and apply

All year round

Details

When All year round
Where Armadale
How

Units and fees

Core

National ID Unit title General fee Concession Resource fee
CHCCCS016 Respond to client needs $89.10 $26.40 $14.25
CHCCOM005 Communicate and work in health or community services $81.00 $24.00 $10.00
CHCDIV001 Work with diverse people $48.60 $14.40 $10.00
HLTWHS002 Follow safe work practices for direct client care $40.50 $12.00 $65.25
HLTWHS006 Manage personal stressors in the work environment $56.70 $16.80 $32.75

Elective

National ID Unit title General fee Concession Resource fee
Organise personal work priorities and development
$48.60 $14.40 $24.75
Facilitate the interests and rights of clients
$89.10 $26.40 $25.50
Work in an alcohol and other drugs context
$89.10 $26.40 $14.25
Facilitate responsible behaviour
$56.70 $16.80 $9.00
Provide loss and grief support
$64.80 $19.20 $10.50
Provide first point of contact
$48.60 $14.40 $16.75
Work with people with mental health issues
$81.00 $24.00 $13.00

Indicative fees and charges 

The fees quoted are estimates only and are for all units in the course for students enrolling on a full-time basis. If you're a student that has successfully completed a lower-level qualification that is a prerequisite for this course, you'll only pay for the units that you need to enrol in to complete this course. Please view the full list of fee disclaimers. 

Details

When All year round
How Traineeship

Indicative fees and charges 

The fees quoted are estimates only and are for all units in the course for students enrolling on a full-time basis. If you're a student that has successfully completed a lower-level qualification that is a prerequisite for this course, you'll only pay for the units that you need to enrol in to complete this course. Please view the full list of fee disclaimers. 

Units

Core  
National ID Unit title
CHCCCS016 Respond to client needs
CHCCOM005 Communicate and work in health or community services
CHCDIV001 Work with diverse people
HLTWHS002 Follow safe work practices for direct client care
HLTWHS006 Manage personal stressors in the work environment
Elective  
National ID Unit title
BSBINM301 Organise workplace information
BSBWOR301 Organise personal work priorities and development
CHCADV001 Facilitate the interests and rights of clients
CHCCCS009 Facilitate responsible behaviour
CHCCDE003 Work within a community development framework
CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety
CHCMHS001 Work with people with mental health issues

All year round

Details

When All year round
How Traineeship

Indicative fees and charges 

The fees quoted are estimates only and are for all units in the course for students enrolling on a full-time basis. If you're a student that has successfully completed a lower-level qualification that is a prerequisite for this course, you'll only pay for the units that you need to enrol in to complete this course. Please view the full list of fee disclaimers. 

Units

Core  
National ID Unit title
CHCCCS016 Respond to client needs
CHCCOM005 Communicate and work in health or community services
CHCDIV001 Work with diverse people
HLTWHS002 Follow safe work practices for direct client care
HLTWHS006 Manage personal stressors in the work environment
Elective  
National ID Unit title
BSBINM301 Organise workplace information
BSBWOR301 Organise personal work priorities and development
CHCADV001 Facilitate the interests and rights of clients
CHCCCS009 Facilitate responsible behaviour
CHCCDE003 Work within a community development framework
CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety
CHCMHS001 Work with people with mental health issues

Semester 1, 2024

Details

Duration 1 Semester
When Semester 1, 2024
Where Murdoch
How On Campus

Units and fees

Core

National ID Unit title General fee Concession Resource fee
CHCCCS016 Respond to client needs $89.10 $26.40 $14.25
CHCCOM005 Communicate and work in health or community services $81.00 $24.00 $10.00
CHCDIV001 Work with diverse people $48.60 $14.40 $10.00
HLTWHS002 Follow safe work practices for direct client care $40.50 $12.00 $65.25
HLTWHS006 Manage personal stressors in the work environment $56.70 $16.80 $32.75

Elective

National ID Unit title General fee Concession Resource fee
Work in an alcohol and other drugs context
$89.10 $26.40 $14.25
Work within a community development framework
$81.00 $24.00 $13.00
Promote Aboriginal and/or Torres Strait Islander cultural safety
$48.60 $14.40 $24.00
Support group activities
$40.50 $12.00 $27.75
Work with people with mental health issues
$81.00 $24.00 $13.00
Manage own work and learning
$16.20 $4.80 $15.00
Provide First Aid
$29.16 $8.64 $92.75

Indicative fees and charges 

The fees quoted are estimates only and are for all units in the course for students enrolling on a full-time basis. If you're a student that has successfully completed a lower-level qualification that is a prerequisite for this course, you'll only pay for the units that you need to enrol in to complete this course. Please view the full list of fee disclaimers. 

Details

Duration 1 Semester
When Semester 1, 2024
Where Mandurah
How On Campus

Units and fees

Core

National ID Unit title General fee Concession Resource fee
CHCCCS016 Respond to client needs $89.10 $26.40 $14.25
CHCCOM005 Communicate and work in health or community services $81.00 $24.00 $10.00
CHCDIV001 Work with diverse people $48.60 $14.40 $10.00
HLTWHS002 Follow safe work practices for direct client care $40.50 $12.00 $65.25
HLTWHS006 Manage personal stressors in the work environment $56.70 $16.80 $32.75

Elective

National ID Unit title General fee Concession Resource fee
Work in an alcohol and other drugs context
$89.10 $26.40 $14.25
Work within a community development framework
$81.00 $24.00 $13.00
Promote Aboriginal and/or Torres Strait Islander cultural safety
$48.60 $14.40 $24.00
Support group activities
$40.50 $12.00 $27.75
Work with people with mental health issues
$81.00 $24.00 $13.00
Manage own work and learning
$16.20 $4.80 $15.00
Provide First Aid
$29.16 $8.64 $92.75

Indicative fees and charges 

The fees quoted are estimates only and are for all units in the course for students enrolling on a full-time basis. If you're a student that has successfully completed a lower-level qualification that is a prerequisite for this course, you'll only pay for the units that you need to enrol in to complete this course. Please view the full list of fee disclaimers. 

Details

Duration 1 Semester
When Semester 1, 2024
Where Armadale
How On Campus

Units and fees

Core

National ID Unit title General fee Concession Resource fee
CHCCCS016 Respond to client needs $89.10 $26.40 $14.25
CHCCOM005 Communicate and work in health or community services $81.00 $24.00 $10.00
CHCDIV001 Work with diverse people $48.60 $14.40 $10.00
HLTWHS002 Follow safe work practices for direct client care $40.50 $12.00 $65.25
HLTWHS006 Manage personal stressors in the work environment $56.70 $16.80 $32.75

Elective

National ID Unit title General fee Concession Resource fee
Work in an alcohol and other drugs context
$89.10 $26.40 $14.25
Work within a community development framework
$81.00 $24.00 $13.00
Promote Aboriginal and/or Torres Strait Islander cultural safety
$48.60 $14.40 $24.00
Support group activities
$40.50 $12.00 $27.75
Work with people with mental health issues
$81.00 $24.00 $13.00
Manage own work and learning
$16.20 $4.80 $15.00
Provide First Aid
$29.16 $8.64 $92.75

Indicative fees and charges 

The fees quoted are estimates only and are for all units in the course for students enrolling on a full-time basis. If you're a student that has successfully completed a lower-level qualification that is a prerequisite for this course, you'll only pay for the units that you need to enrol in to complete this course. Please view the full list of fee disclaimers. 

Details

Duration 1 Semester
When Semester 1, 2024
Where Bentley
How On Campus

Units and fees

Core

National ID Unit title General fee Concession Resource fee
CHCCCS016 Respond to client needs $89.10 $26.40 $14.25
CHCCOM005 Communicate and work in health or community services $81.00 $24.00 $10.00
CHCDIV001 Work with diverse people $48.60 $14.40 $10.00
HLTWHS002 Follow safe work practices for direct client care $40.50 $12.00 $65.25
HLTWHS006 Manage personal stressors in the work environment $56.70 $16.80 $32.75

Elective

National ID Unit title General fee Concession Resource fee
Work in an alcohol and other drugs context
$89.10 $26.40 $14.25
Work within a community development framework
$81.00 $24.00 $13.00
Promote Aboriginal and/or Torres Strait Islander cultural safety
$48.60 $14.40 $24.00
Support group activities
$40.50 $12.00 $27.75
Work with people with mental health issues
$81.00 $24.00 $13.00
Manage own work and learning
$16.20 $4.80 $15.00
Provide First Aid
$29.16 $8.64 $92.75

Indicative fees and charges 

The fees quoted are estimates only and are for all units in the course for students enrolling on a full-time basis. If you're a student that has successfully completed a lower-level qualification that is a prerequisite for this course, you'll only pay for the units that you need to enrol in to complete this course. Please view the full list of fee disclaimers. 

Semester 2, 2023

Details

Duration 1 Semester
When Semester 2, 2023
Where Armadale
How On Campus

Units and fees

Core

National ID Unit title General fee Concession Resource fee
CHCCCS016 Respond to client needs $89.10 $26.40 $14.25
CHCCOM005 Communicate and work in health or community services $81.00 $24.00 $10.00
CHCDIV001 Work with diverse people $48.60 $14.40 $10.00
HLTWHS002 Follow safe work practices for direct client care $40.50 $12.00 $65.25
HLTWHS006 Manage personal stressors in the work environment $56.70 $16.80 $32.75

Elective

National ID Unit title General fee Concession Resource fee
Work in an alcohol and other drugs context
$89.10 $26.40 $14.25
Work within a community development framework
$81.00 $24.00 $13.00
Promote Aboriginal and/or Torres Strait Islander cultural safety
$48.60 $14.40 $24.00
Support group activities
$40.50 $12.00 $27.75
Work with people with mental health issues
$81.00 $24.00 $13.00
Manage own work and learning
$16.20 $4.80 $15.00
Provide First Aid
$29.16 $8.64 $92.75

Indicative fees and charges 

The fees quoted are estimates only and are for all units in the course for students enrolling on a full-time basis. If you're a student that has successfully completed a lower-level qualification that is a prerequisite for this course, you'll only pay for the units that you need to enrol in to complete this course. Please view the full list of fee disclaimers. 

Details

Duration 1 Semester
When Semester 2, 2023
Where Bentley
How On Campus

Units and fees

Core

National ID Unit title General fee Concession Resource fee
CHCCCS016 Respond to client needs $89.10 $26.40 $14.25
CHCCOM005 Communicate and work in health or community services $81.00 $24.00 $10.00
CHCDIV001 Work with diverse people $48.60 $14.40 $10.00
HLTWHS002 Follow safe work practices for direct client care $40.50 $12.00 $65.25
HLTWHS006 Manage personal stressors in the work environment $56.70 $16.80 $32.75

Elective

National ID Unit title General fee Concession Resource fee
Work in an alcohol and other drugs context
$89.10 $26.40 $14.25
Work within a community development framework
$81.00 $24.00 $13.00
Promote Aboriginal and/or Torres Strait Islander cultural safety
$48.60 $14.40 $24.00
Support group activities
$40.50 $12.00 $27.75
Work with people with mental health issues
$81.00 $24.00 $13.00
Manage own work and learning
$16.20 $4.80 $15.00
Provide First Aid
$29.16 $8.64 $92.75

Indicative fees and charges 

The fees quoted are estimates only and are for all units in the course for students enrolling on a full-time basis. If you're a student that has successfully completed a lower-level qualification that is a prerequisite for this course, you'll only pay for the units that you need to enrol in to complete this course. Please view the full list of fee disclaimers. 

Details

Duration 1 Semester
When Semester 2, 2023
Where Murdoch
How On Campus

Units and fees

Core

National ID Unit title General fee Concession Resource fee
CHCCCS016 Respond to client needs $89.10 $26.40 $14.25
CHCCOM005 Communicate and work in health or community services $81.00 $24.00 $10.00
CHCDIV001 Work with diverse people $48.60 $14.40 $10.00
HLTWHS002 Follow safe work practices for direct client care $40.50 $12.00 $65.25
HLTWHS006 Manage personal stressors in the work environment $56.70 $16.80 $32.75

Elective

National ID Unit title General fee Concession Resource fee
Work in an alcohol and other drugs context
$89.10 $26.40 $14.25
Work within a community development framework
$81.00 $24.00 $13.00
Promote Aboriginal and/or Torres Strait Islander cultural safety
$48.60 $14.40 $24.00
Support group activities
$40.50 $12.00 $27.75
Work with people with mental health issues
$81.00 $24.00 $13.00
Manage own work and learning
$16.20 $4.80 $15.00
Provide First Aid
$29.16 $8.64 $92.75

Indicative fees and charges 

The fees quoted are estimates only and are for all units in the course for students enrolling on a full-time basis. If you're a student that has successfully completed a lower-level qualification that is a prerequisite for this course, you'll only pay for the units that you need to enrol in to complete this course. Please view the full list of fee disclaimers. 

Details

Duration 1 Semester
When Semester 2, 2023
Where Mandurah
How On Campus

Units and fees

Core

National ID Unit title General fee Concession Resource fee
CHCCCS016 Respond to client needs $89.10 $26.40 $14.25
CHCCOM005 Communicate and work in health or community services $81.00 $24.00 $10.00
CHCDIV001 Work with diverse people $48.60 $14.40 $10.00
HLTWHS002 Follow safe work practices for direct client care $40.50 $12.00 $65.25
HLTWHS006 Manage personal stressors in the work environment $56.70 $16.80 $32.75

Elective

National ID Unit title General fee Concession Resource fee
Work in an alcohol and other drugs context
$89.10 $26.40 $14.25
Work within a community development framework
$81.00 $24.00 $13.00
Promote Aboriginal and/or Torres Strait Islander cultural safety
$48.60 $14.40 $24.00
Support group activities
$40.50 $12.00 $27.75
Work with people with mental health issues
$81.00 $24.00 $13.00
Manage own work and learning
$16.20 $4.80 $15.00
Provide First Aid
$29.16 $8.64 $92.75

Indicative fees and charges 

The fees quoted are estimates only and are for all units in the course for students enrolling on a full-time basis. If you're a student that has successfully completed a lower-level qualification that is a prerequisite for this course, you'll only pay for the units that you need to enrol in to complete this course. Please view the full list of fee disclaimers. 

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