Your journey to reach your study goals shouldn’t be taken alone. We have a range of services to make your student experience at SM TAFE a positive one. Should you require support for study, help with our various learning systems or need assistance accessing our campuses, our student support services are here to help.
Student Support Services work in partnership with staff, students and disability networks to strengthen the organisation’s culture of inclusion and to ensure students have every opportunity to achieve their personal aspirations and career goals.
Student Support Services works across all campuses to coordinate and implement support for students with disabilities whether temporary or permanent. People with disabilities have a right to access and participate in education and training on the same basis as those without disabilities.
The service is free, confidential and disclosure is voluntary.
If you'd like to know more about our Disability Access and Inclusion Plan (DAIP), visit the Reports and Publications page.
Nearly one in five Australians has a disability. The definition of disability under the Disability Discrimination Act (DDA) 1992 is quite broad. It includes physical, intellectual, sensory and learning disabilities, medical conditions and mental illness.
If you think you have a disability, you are encouraged to approach the service directly and register for assistance in order to access support. Students with disabilities do not have to disclose unless they wish to arrange reasonable adjustments whilst studying or need to notify about a health risk to themselves or others.
Please note: even if you advised us about your diagnosed disabilities on your enrolment questionnaire, you should also make an appointment with a Student Support Advisor so that your support requirements can be discussed in more detail with you.
Student support services documentation
You will be asked to provide current evidence from an authorised health professional outlining the functional impacts of your disabilities. Personal information provided to Student Support Services will be kept confidential and only for the purposes of being able to offer support and arrange reasonable adjustments. If you are a minor, Student Support Services will consult with you and your guardian about confidentiality provisions.
In tertiary education, any support or assistance given to students with disabilities to assist with study is called a Reasonable Adjustment as outlined in the DDA legislation and Disability Standards for Education (2005).
Reasonable Adjustments refer to modifications or changes that give you the same opportunities to participate in education and training as people without disabilities. The types of Reasonable Adjustments put in place will be discussed with you and will take into account your needs and abilities.
Reasonable adjustments must balance the inherent requirements of the course and the interests of all parties affected: yourself, the education provider, staff and other students.
Inherent requirements are the fundamental parts of a course that must be met by all students in order for them to be deemed competent. They are the abilities, skills and knowledge students need to complete the course - those components which, if removed, would compromise the learning outcomes. Please be aware that any proposed adjustments or support recommendations must also meet the inherent requirements of the course.
Some examples of Reasonable Adjustment are:
- access to course material in alternate formats;
- access to an Auslan interpreter;
- access to assistive and ergonomic equipment; and
- extra time to complete an exam (whilst maintaining the integrity of the assessment).
Reasonable adjustment does not:
- give you an advantage over others and any adjustments must balance the needs of all parties affected.
- modify course standards or outcomes (you will still need to acquire the core knowledge and skills outlined in the course and demonstrate competency in required tasks).
- mean that the Student Code of Conduct or reasonable directions for occupational health and safety guidelines are not to be followed;
- guarantee academic success as you will still be responsible for completing the work and meeting the required standards.
Please note: Reasonable adjustment provisions may also vary between Registered Training Organisations in their implementation and delivery.
Discuss your needs openly with the Student Support Advisor and let them know how they can help you. Be prepared to provide evidence of the nature of your disabilities and/ or other diagnosed conditions.
Reasonable Adjustments can take time to organise and may require several meetings. It is your responsibility to make contact and request support.
You are eligible to register throughout the semester but the earlier you make contact to discuss your needs the better.
Stay in regular contact with your Student Support Advisor each semester. Your needs or personal circumstances may change over time so please provide updates and current contact details and be aware of your course units census dates (available within the Student Portal).
CAVSS and USIQ offer in-class support for students. This support involves a literacy or numeracy lecturer team-teaching with the vocational lecturer to assist all students with the learning process.
The role of the CAVSS/USIQ lecturer is to identify and respond to students’ needs by providing literacy and numeracy support to prepare them for assessment activities or to perform industry tasks.
CAVSS/USIQ support is organised by the vocational teaching team when additional literacy and numeracy support is required. The support is available to the whole class. You may see the CAVSS or USIQ units on your enrolment confirmation.
Study skills support
Our Student support team run regular study skills sessions for enrolled and registered students.
Sessions are run on a weekly basis throughout the semester at various times across campuses to allow access for all students to attend. Topics include:
- Familiarisation with Student Portal and other online tools
- Development of organisational and time management skills
- Awareness and a demonstration of technologies and software to support inclusion and accessibility
- Notetaking, editing, summarising, research skills and assignment reviews
To get involved, contact the Student Support team on the form below to register.
Please visit our Assistance Animals page for information on how we recommend visitors to campus can support the need for assistance animals on campus.
Use the form below to ask for the paperwork to register your animal.
If your apprentice or trainee requires support due to their disability, Student Support Services can coordinate and implement support remotely and across all campuses.
Contact Student Support Services
Use the form below to have a staff member contact you to discuss how we can help or call or email us on the contact details below.
Phone: 1800 001 001