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BSB40120 Certificate IV in Business

BSB40120 Certificate IV in Business

National ID BSB40120 State ID BFR1
Ready to make your mark in the world of business? 

This course is ideal for students seeking employment in a corporate career, including office management and start-up businesses. 

Students receive essential skills to be job-ready in customer service, business planning and processes. 

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BSB40120 Certificate IV in Business (Administration)

This course is low fee* for residents of Western Australia and temporary residents holding certain visa types. An annual fee cap of $400 for those aged 15-24 or concession holders or $1,200 for everyone else, applies to this course. Some eligibility conditions apply for the low fee training and other fees may apply for some courses. Please refer to the FAQs for more information. 

*Please note that eligibility requirements apply to some of the low fee training. 

Overview

Where Rockingham | Thornlie | Bentley

When Semester 1, 2025 | Continuous enrolment | Semester 2, 2025

How On Campus | Traineeship

Gain a nationally recognised qualification to get you workforce-ready for a diverse range of corporate careers, including office management and customer service

Be guided by our expert lecturers who are industry professionals as you build a foundation in general business skills, which can be applied to a variety of jobs across a broad spectrum of sectors. This course can also help those who wish to further elevate their current knowledge and start the journey towards a supervisory or management position. 

Learn skills to engage customers and be trained in how to use digital technologies for workplace communication and processes. Develop a solid understanding of workplace health and safety principles within a business environment, including how to create a safe and compliant workplace. Learn how to build effective teams and gain practical knowledge in staff recruitment and selection processes. 

You will gain knowledge of how to produce complex documents, reports and spreadsheets, as well as creating and delivering presentations. The course also focuses on managing relationships with both internal and external stakeholders while enhancing your written and verbal communication skills.

 

  • Use digital business technology such as Microsoft Teams and Microsoft Office
  • Manage customer needs, resolve issues, and gather feedback
  • Play a supporting role in the recruitment of staff 
  • Drafting complex business documents, including reports and spreadsheets
  • Create and deliver presentations to groups
  • Collaborate in effective teams and build workplace relationships
  • Understand the compliance requirements of workplace health and safety in a business setting
  • Planning, prioritising, and managing time effectively

 

In order to make an informed choice about the suitability of this course, you must take into account the essential skills and knowledge required to undertake this study.

  • Good teamwork skills and the ability to work independently 
  • Respect for other people and a desire to assist them with their work duties
  • Problem-solving skills and the ability to analyse information
  • Competent written and oral communication skills 
  • Attention to detail and the desire to develop this further
  • Ability to relate to people from a variety of backgrounds and cultures
  • Competent organisational and time management skills
  • Proficient digital literacy, including the ability to navigate online tools, platforms, and relevant workplace technologies 
  • Competent numeracy skills, with the ability to work confidently with data 

Important information

Select your preferred campus and apply

All year round

Details

When All year round
How Traineeship

Indicative fees and charges 

The fees quoted are estimates only and are for all units in the course for students enrolling on a full-time basis. If you're a student that has successfully completed a lower-level qualification that is a prerequisite for this course, you'll only pay for the units that you need to enrol in to complete this course. Please view the full list of fee disclaimers. 

Units

National ID Unit title
BSBCRT411 Apply critical thinking to work practices
BSBTEC404 Use digital technologies to collaborate in a work environment
BSBTWK401 Build and maintain business relationships
BSBWHS411 Implement and monitor WHS policies, procedures and programs
BSBWRT411 Write complex documents
BSBXCM401 Apply communication strategies in the workplace

GROUP A

Select a MINIMUM of TWO (2) units and a MAXIMUM of FOUR (4) units from this list.

National ID Unit title
BSBPEF401 Manage personal health and wellbeing
BSBPEF402 Develop personal work priorities
BSBPEF403 Lead personal development
BSBPEF502 Develop and use emotional intelligence

GROUP B

A MAXIMUM of FOUR (4) units MAY be selected from Groups B C D and H

National ID Unit title
BSBATSIM421 Support a positive and culturally appropriate workplace culture
BSBCMM411 Make presentations
BSBCMM412 Lead difficult conversations
BSBCRT412 Articulate, present and debate ideas
BSBCRT413 Collaborate in creative processes
BSBHRM413 Support the learning and development of teams and individuals
BSBLDR411 Demonstrate leadership in the workplace
BSBPEF501 Manage personal and professional development
BSBSTR401 Promote innovation in team environments
BSBXDB501 Support staff members with disability in the workplace
BSBXTW401 Lead and facilitate a team

GROUP C

A MAXIMUM of FOUR (4) units MAY be selected from Groups B C D and H.

National ID Unit title
BSBHRM417 Support human resources functions and processes
BSBINS402 Coordinate workplace information systems
BSBOPS306 Record stakeholder interactions
BSBOPS401 Coordinate business resources
BSBOPS405 Organise business meetings
BSBPMG430 Undertake project work
BSBTEC401 Design and produce complex text documents
BSBTEC402 Design and produce complex spreadsheets
BSBTEC403 Apply digital solutions to work processes

GROUP D

A MAXIMUM of FOUR (4) units MAY be selected from Groups B C D and H.

National ID Unit title
BSBESB401 Research and develop business plans
BSBHRM415 Coordinate recruitment and onboarding
BSBINS401 Analyse and present research information
BSBMKG431 Assess marketing opportunities
BSBMKG433 Undertake marketing activities
BSBMKG434 Promote products and services
BSBOPS402 Coordinate business operational plans
BSBOPS403 Apply business risk management processes
BSBOPS404 Implement customer service strategies

GROUP H

A MAXIMUM of FOUR (4) units MAY be selected from Groups B C D and H

National ID Unit title
BSBFIN301 Process financial transactions
BSBFIN302 Maintain financial records
BSBFIN401 Report on financial activity
BSBHRM416 Process payroll
BSBPRC406 Conduct e-procurement
FNSACC312 Administer subsidiary accounts and ledgers
FNSACC411 Process business tax requirements
FNSACC412 Prepare operational budgets
FNSTPB402 Establish and maintain payroll systems

IMPORTED

A MAXIMUM of TWO (2) units MAY be selected from Imported Unit List

National ID Unit title
BSBPEF301 Organise personal work priorities
BSBTEC302 Design and produce spreadsheets

Semester 1, 2025

Details

Duration 1 Semester
When Semester 1, 2025
Where Bentley
How On Campus

Units and fees

Core

National ID Unit title General fee Concession Resource fee
BSBCRT411 Apply critical thinking to work practices $89.10 $26.40 $29.25
BSBTEC404 Use digital technologies to collaborate in a work environment $72.90 $21.60 $16.75
BSBTWK401 Build and maintain business relationships $72.90 $21.60 $16.75
BSBWHS411 Implement and monitor WHS policies, procedures and programs $64.80 $19.20 $29.25
BSBWRT411 Write complex documents $81.00 $24.00 $16.75
BSBXCM401 Apply communication strategies in the workplace $72.90 $21.60 $16.00

Elective

National ID Unit title General fee Concession Resource fee
Coordinate recruitment and onboarding
$72.90 $21.60 $29.25
Support human resources functions and processes
$64.80 $19.20 $29.25
Organise business meetings
$81.00 $24.00 $29.25
Develop personal work priorities
$56.70 $16.80 $29.25
Lead personal development
$56.70 $16.80 $14.50
Design and produce spreadsheets
$48.60 $14.40 $33.25

Indicative fees and charges 

The fees quoted are estimates only and are for all units in the course for students enrolling on a full-time basis. If you're a student that has successfully completed a lower-level qualification that is a prerequisite for this course, you'll only pay for the units that you need to enrol in to complete this course. Please view the full list of fee disclaimers. 

Details

Duration 1 Semester
When Semester 1, 2025
Where Rockingham
How On Campus

Units and fees

Core

National ID Unit title General fee Concession Resource fee
BSBCRT411 Apply critical thinking to work practices $89.10 $26.40 $29.25
BSBTEC404 Use digital technologies to collaborate in a work environment $72.90 $21.60 $16.75
BSBTWK401 Build and maintain business relationships $72.90 $21.60 $16.75
BSBWHS411 Implement and monitor WHS policies, procedures and programs $64.80 $19.20 $29.25
BSBWRT411 Write complex documents $81.00 $24.00 $16.75
BSBXCM401 Apply communication strategies in the workplace $72.90 $21.60 $16.00

Elective

National ID Unit title General fee Concession Resource fee
Coordinate recruitment and onboarding
$72.90 $21.60 $29.25
Support human resources functions and processes
$64.80 $19.20 $29.25
Organise business meetings
$81.00 $24.00 $29.25
Develop personal work priorities
$56.70 $16.80 $29.25
Lead personal development
$56.70 $16.80 $14.50
Design and produce spreadsheets
$48.60 $14.40 $33.25

Indicative fees and charges 

The fees quoted are estimates only and are for all units in the course for students enrolling on a full-time basis. If you're a student that has successfully completed a lower-level qualification that is a prerequisite for this course, you'll only pay for the units that you need to enrol in to complete this course. Please view the full list of fee disclaimers. 

Details

Duration 1 Semester
When Semester 1, 2025
Where Thornlie
How On Campus

Units and fees

Core

National ID Unit title General fee Concession Resource fee
BSBCRT411 Apply critical thinking to work practices $89.10 $26.40 $29.25
BSBTEC404 Use digital technologies to collaborate in a work environment $72.90 $21.60 $16.75
BSBTWK401 Build and maintain business relationships $72.90 $21.60 $16.75
BSBWHS411 Implement and monitor WHS policies, procedures and programs $64.80 $19.20 $29.25
BSBWRT411 Write complex documents $81.00 $24.00 $16.75
BSBXCM401 Apply communication strategies in the workplace $72.90 $21.60 $16.00

Elective

National ID Unit title General fee Concession Resource fee
Coordinate recruitment and onboarding
$72.90 $21.60 $29.25
Support human resources functions and processes
$64.80 $19.20 $29.25
Organise business meetings
$81.00 $24.00 $29.25
Develop personal work priorities
$56.70 $16.80 $29.25
Lead personal development
$56.70 $16.80 $14.50
Design and produce spreadsheets
$48.60 $14.40 $33.25

Indicative fees and charges 

The fees quoted are estimates only and are for all units in the course for students enrolling on a full-time basis. If you're a student that has successfully completed a lower-level qualification that is a prerequisite for this course, you'll only pay for the units that you need to enrol in to complete this course. Please view the full list of fee disclaimers. 

Semester 2, 2025

Details

Duration 1 Semester
When Semester 2, 2025
Where Bentley
How On Campus

Units and fees

Core

National ID Unit title General fee Concession Resource fee
BSBCRT411 Apply critical thinking to work practices $89.10 $26.40 $29.25
BSBTEC404 Use digital technologies to collaborate in a work environment $72.90 $21.60 $16.75
BSBTWK401 Build and maintain business relationships $72.90 $21.60 $16.75
BSBWHS411 Implement and monitor WHS policies, procedures and programs $64.80 $19.20 $29.25
BSBWRT411 Write complex documents $81.00 $24.00 $16.75
BSBXCM401 Apply communication strategies in the workplace $72.90 $21.60 $16.00

Elective

National ID Unit title General fee Concession Resource fee
Coordinate recruitment and onboarding
$72.90 $21.60 $29.25
Support human resources functions and processes
$64.80 $19.20 $29.25
Organise business meetings
$81.00 $24.00 $29.25
Develop personal work priorities
$56.70 $16.80 $29.25
Lead personal development
$56.70 $16.80 $14.50
Design and produce spreadsheets
$48.60 $14.40 $33.25

Indicative fees and charges 

The fees quoted are estimates only and are for all units in the course for students enrolling on a full-time basis. If you're a student that has successfully completed a lower-level qualification that is a prerequisite for this course, you'll only pay for the units that you need to enrol in to complete this course. Please view the full list of fee disclaimers. 

Details

Duration 1 Semester
When Semester 2, 2025
Where Rockingham
How On Campus

Units and fees

Core

National ID Unit title General fee Concession Resource fee
BSBCRT411 Apply critical thinking to work practices $89.10 $26.40 $29.25
BSBTEC404 Use digital technologies to collaborate in a work environment $72.90 $21.60 $16.75
BSBTWK401 Build and maintain business relationships $72.90 $21.60 $16.75
BSBWHS411 Implement and monitor WHS policies, procedures and programs $64.80 $19.20 $29.25
BSBWRT411 Write complex documents $81.00 $24.00 $16.75
BSBXCM401 Apply communication strategies in the workplace $72.90 $21.60 $16.00

Elective

National ID Unit title General fee Concession Resource fee
Coordinate recruitment and onboarding
$72.90 $21.60 $29.25
Support human resources functions and processes
$64.80 $19.20 $29.25
Organise business meetings
$81.00 $24.00 $29.25
Develop personal work priorities
$56.70 $16.80 $29.25
Lead personal development
$56.70 $16.80 $14.50
Design and produce spreadsheets
$48.60 $14.40 $33.25

Indicative fees and charges 

The fees quoted are estimates only and are for all units in the course for students enrolling on a full-time basis. If you're a student that has successfully completed a lower-level qualification that is a prerequisite for this course, you'll only pay for the units that you need to enrol in to complete this course. Please view the full list of fee disclaimers. 

Details

Duration 1 Semester
When Semester 2, 2025
Where Thornlie
How On Campus

Units and fees

Core

National ID Unit title General fee Concession Resource fee
BSBCRT411 Apply critical thinking to work practices $89.10 $26.40 $29.25
BSBTEC404 Use digital technologies to collaborate in a work environment $72.90 $21.60 $16.75
BSBTWK401 Build and maintain business relationships $72.90 $21.60 $16.75
BSBWHS411 Implement and monitor WHS policies, procedures and programs $64.80 $19.20 $29.25
BSBWRT411 Write complex documents $81.00 $24.00 $16.75
BSBXCM401 Apply communication strategies in the workplace $72.90 $21.60 $16.00

Elective

National ID Unit title General fee Concession Resource fee
Coordinate recruitment and onboarding
$72.90 $21.60 $29.25
Support human resources functions and processes
$64.80 $19.20 $29.25
Organise business meetings
$81.00 $24.00 $29.25
Develop personal work priorities
$56.70 $16.80 $29.25
Lead personal development
$56.70 $16.80 $14.50
Design and produce spreadsheets
$48.60 $14.40 $33.25

Indicative fees and charges 

The fees quoted are estimates only and are for all units in the course for students enrolling on a full-time basis. If you're a student that has successfully completed a lower-level qualification that is a prerequisite for this course, you'll only pay for the units that you need to enrol in to complete this course. Please view the full list of fee disclaimers. 

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