Do you have a passion for people, paired with the drive to become a highly skilled specialist in the vibrant and dynamic field of hospitality?
Build your future as a manager in the hospitality industry with this nationally recognised qualification and gain a skillset that could take you around the globe.
Be guided from our team of expert lecturers who are industry professionals, as you learn to lead hospitality services. At the heart of hospitality is the people, and you'll gain management skills which will help you inspire your team, make decisions and solve problems, and build knowledge of how to enhance a customer experience.
You'll also be equipped with strong hospitality technical skills and be trained in a diverse range of areas from processing reservations, to food and beverage preparation, to general bar and restaurant service.
The hospitality, tourism and events industries are the world's largest employers and this course will give you a supervisory qualification to work in settings such as restaurants, cafes, nightclubs, pubs and in gaming, or at hotels in front-of-house areas including concierge and back-of-house areas such as housekeeping.
You'll be job ready for roles such as Functions Manager, Restaurant Manager, or Front Office Manager.
Study in specialised facilities
Learn in the real-life setting of our award-winning Bentley Pine(opens in a new tab) s or Saltbush Mandurah(opens in a new tab) Training Restaurants which provide a live, interactive training environment at SM TAFE’s Bentley and Mandurah Campus'. Students can gain hands-on experience in leading hospitality services and operations, serving and preparing food for members of the public, as well as showcasing skills planning a menu and advertising special events to the community.
Good news!
This course is going to transition to a new training package in 2023. This means that students starting in 2023 will transfer during their study to new units developed to meet current and future industry needs.
- lead a diverse team
- financial management
- regulatory compliance
- rostering
- stock purchasing and control
- providing quality customer service
- managing workplace conflict
- workplace health and safety
In order to make an informed choice about the suitability of this course, you must take into account the essential skills and knowledge required to undertake this study.
- be able to multi-task
- be customer focused, enthusiastic and energetic
- have good attention to detail
- be positive and able to work under pressure
- be reliable and flexible and have a strong work ethic
This qualification is directly aligned with priority industry areas where the jobs are today, and into the future. As part of the state government Lower fees, local skills initiative, from 1 January 2020 through to 31 December 2025 you'll only pay half the course fees, capped for each year at $1,200; or $400 (plus resource fee) if you're aged 15—24 or eligible for a concession. Find out more
This course is a VET Student Loan eligible course. A VET Student Loan creates a debt that must be repaid to the Commonwealth and is only available to students who are eligible.
To find out if you are eligible or to see the list of eligible courses visit our Student Loans page.
| School Leaver | Non-School Leaver | AQF |
|---|---|---|
| Completion of WACE General or ATAR (Minimum C Grades) or equivalent | Completion of WACE General or ATAR or equivalent (minimum C Grades) | Certificate III |
Attendance in class
This course is equivalent to 3-4 days per week across three semesters.
At-home study
As well as the in-class component, you will need to complete approximately 10 hours of additional study each week outside of class hours, including private study, assignment preparation, and research.
You will need to have the basic technical requirements for at-home study. If you don’t have access to a computer and WiFi at home, we recommend using our library computers during library hours.
Work placement
Work placement is not a requirement for this course.
What you need for your first day of class
On your first day you should bring your SM TAFE confirmation enrolment receipt, your student ID, stationery (pen, USB & exercise book), a padlock for your locker and wear enclosed footwear.
Uniform and equipment requirements
A uniform is required for this course at an approximate cost of $165 to purchase.
- 2 long sleeve white shirts
- 1 waiters vest
- 2 black trousers
- 1 bow tie
- 1 vin bouquet double lever corkscrew
Please note this list should be used as a guide only as job titles and qualification requirements may vary between organisations.
To access free career planning and job search assistance, visit the Jobs and Skills Centres page.
Become a specialist in your field with university study
The information about university credit points and tuition costs provides a general guide only. SM TAFE recommends students discuss credit points with the university or college of their choice at the time of graduation.
Murdoch University
This course has a study pathway to Murdoch University(opens in a new tab) as of July 2020.
- Bachelor of Business(opens in a new tab) (B1367) x all Majors - 24 credit points
Select your preferred campus and apply
Click on your preferred campus and study mode below to get started with your application.
Semester 1, 2023
Bentley - Full time - On Campus
| Duration | 3 Semesters |
| When | Semester 1, 2023 |
| Where | Bentley |
| How | On Campus |
Semester 2, 2022
Bentley - Full time - On Campus
| Duration | 3 Semesters |
| When | Semester 2, 2022 |
| Where | Bentley |
| How | On Campus |