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Community Services

Community services workers work with individuals, groups and communities to identify what social, emotional, psychological, practical and other supports people need to deal with life’s difficulties and challenges. They encourage and assist people to access those services and advocate social justice. Community Service workers have a powerful effect on the lives of individuals and on the way our society deals with social changes, challenges and issues.

* Please note that eligibility requirements apply to some of the free training.
National ID: CHC32015
State ID: AWJ2
Industry Education and Community Services
Half price^
Online

Certificate III in Community Services

Become a youth worker, support worker, or family carer.

Do you want to make a difference for communities?

When you complete the Certificate III in Community Services you'll be on your way to a career as a youth worker, support worker, or family carer.

Gain these skills:

  • communicate and work effectively 
  • gather and provide information
  • advocacy and community development
  • ethical behaviour 
  • legal responsibilities

You will also gain an understanding of mental health, alcohol, drug, and domestic violence services.

Want to find out more about this industry?

Students in community services benefit from sharing information about organisations, initiatives and leading expertise in our Community Services Facebook page.

Community Services at SM TAFE Facebook page

This course is available for online study.

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Look out for the self-paced option below to apply. Once enrolled, you will receive information about how to login to our eCampus and instructions for getting started studying this course online.
   

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This qualification is directly aligned with priority industry areas where the jobs are today, and into the future. As part of the state government Lower fees, local skills initiative, from 1 January 2020 through to 31 December 2021 you'll only pay half the course fees, capped at $1,200; or $400 (plus resource fee) if you're aged 15—24 or eligible for a concession. Find out more.

Certificate III
National ID: CHC42015
State ID: AWL8
Industry Education and Community Services
Half price^
Online

Certificate IV in Community Services

Become an outreach officer, welfare support worker, or case worker.

Do you want to make a difference for communities?

Be there for people that need it the most! When you complete the Certificate IV in Community Services Work you'll have the skills needed to support all people in the community, as an outreach officer, welfare support worker, or case worker.

Gain these skills:

  • Communicate and work effectively in the community services sector
  • Promote social, emotional and physical wellbeing
  • Respond to critical situations including children at risk
  • Assist collective action
  • Work with cultural diversity
  • Ethical behaviour and legal responsibilities

Want to find out more about this industry?

Students in community services benefit from sharing information about organisations, initiatives and leading expertise in our Community Services Facebook page.

Community services at SM TAFE Facebook page

This course is available for online study.

Image

Look out for the self-paced option below to apply. Once enrolled, you will receive information about how to login to our eCampus and instructions for getting started studying this course online.
   

Image

This qualification is directly aligned with priority industry areas where the jobs are today, and into the future. As part of the state government Lower fees, local skills initiative, from 1 July 2020 through to 31 December 2021 you'll only pay half the course fees, capped at $1,200; or $400 (plus resource fee) if you're aged 15—24 or eligible for a concession. Find out more.

Certificate IV
National ID: CHC52015
State ID: AWM0
Industry Education and Community Services
Half price^
Online
VET Student Loans (VSL)

Diploma of Community Services

Become a team leader, program coordinator, or case manager in the community services industry.

Do you want to make a real difference?

When you complete the Diploma of Community Services you'll be on your way to a team leading career as a program coordinator, early intervention worker, or case manager. Working in Community Services is diverse and includes identifying support needed, and assisting to resolve personal issues by assigning resources that meet clients' needs. 

Gain these skills:

  • develop and manage community programs
  • promote social, emotional and physical wellbeing
  • respond to critical situations
  • manage service delivery
  • develop policy and research
  • coordinate volunteers
  • develop and maintain professional networks
  • work with cultural diversity
  • ethical behaviour 
  • legal responsibilities

The actual units studied and the associated fees may vary depending on the campus you apply for. 

Formalise your skills as a Community Services worker

If you’re working in the community services industry, our Bentley workshop-style course will allow you to gain this qualification after hours at Bentley campus. 

Want to find out more about this industry?

Students in community services benefit from sharing information about organisations, initiatives and leading expertise in our Community Services Facebook page.

Community Services at SM TAFE Facebook page

This course is available for online study

Image

Look out for the self-paced option below to apply. Once enrolled, you will receive information about how to login to our eCampus and instructions for getting started studying this course online.

 

Image

This qualification is directly aligned with priority industry areas where the jobs are today, and into the future. As part of the state government Lower fees, local skills initiative, from 1 July 2020 through to 31 December 2021 you'll only pay half the course fees, capped at $1,200; or $400 (plus resource fee) if you're aged 15—24 or eligible for a concession. Find out more.
   

Diploma
National ID: CHC43115
State ID: AWJ3
Industry Education and Community Services
Half price^

Certificate IV in Disability

This course provides participants with the skills to support people with disability to achieve greater levels of independence.

Delivered at:


Study a qualification that open doors to a range of job opportunities in the direct care industry, whilst giving back to the community. This formal qualification provides the skills and knowledge to empower people with disability to achieve greater levels of independence.

Gain these skills:

  • Working effectively in the direct care industry and caring for people with disability
  • Enabling clients to maintain independence
  • Safety procedures and ethical behaviour
  • Infection control practices
  • Working with cultural diversity
  • Workplace health and safety
  • Using augmentative and alternative communication strategies

Want to find out more about this industry?

Students in community services benefit from sharing information about organisations, initiatives and leading expertise on our Community Services Facebook page.

Community Services at SM TAFE Facebook page

Is this the right course for you?

Have you got what it takes to be successful in this career? Our Core Skills guide lists the skills and attributes necessary to study and work in this field.

See the Core Skills required (274 KB) (PDF document - opens in a new tab)

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This qualification is directly aligned with priority industry areas where the jobs are today, and into the future. As part of the state government Lower fees, local skills initiative, from 1 January 2020 through to 31 December 2021 you'll only pay half the course fees, capped at $1,200; or $400 (plus resource fee) if you're aged 15—24 or eligible for a concession. Find out more.

Certificate IV
National ID: CHC51115
State ID: AYZ5
Industry Education and Community Services
Half price^
VET Student Loans (VSL)

Diploma of Financial Counselling

Become a financial counsellor with skills in providing financial advice, working through legal issues and supporting those in hardship.

Delivered at:


Become a qualified financial counsellor

Make a difference to the lives of those suffering financial hardship with a range of specialist legal, financial and counselling skills.  

Financial counsellors help people to manage their finances and understand credit and debt issues as well as their rights and obligations. To be able to operate in Australia as a financial counsellor, you must have this qualification.

SM TAFE is the only registered training organisation in WA to deliver this course face-to-face, allowing more people to utilise this important service while the WA economy recovers.  It also provides a solid understanding of social and systemic issues that impact on financial counselling clients.

Many charitable organisations seek to employ people who can provide these specialist financial support services and those already working in the community services sector will also benefit from being able to provide financial counselling to help people regain control of their lives.

Gain these skills:

  • Manage the counselling relationship
  • Develop counselling interview skills
  • Application of technical financial information
  • Program community support mechanisms
  • Interpret and use financial law
  • Provide advocacy and referrals
  • Respond to crisis situations

Want to find out more about this industry?

Students in community services benefit from sharing information about organisations, initiatives and leading expertise in our Community Services Facebook page.

Community Services at SM TAFE Facebook page

Diploma
State ID: AE456
Industry Education and Community Services
Free*
Skill sets

Introduction to Direct Support Skill Set

Delivered at:


Make a positive difference to the lives of others 

Work your way to a fulfilling career in the direct care industry with this introductory skill set, designed to give you the basic skills and knowledge needed to work safely and provide support to people in a range of health care settings such as direct client care, community care, community services, in-home care and disability care.

Gain these skills: 

  • Compliance with infection prevention and control polices and procedures 
  • Conducting manual tasks safely 
  • Meeting personal support needs
  • Communicating and working in health or community services 

Fees:

Please note if you are not eligible for fee free training, the following fees apply.

  • Tuition fees: $371.10 or free for concession
  • Resource fees: $120.00

Course dates and location:

Rockingham – 24 May to 2 July 

This program includes 3 weeks full-time study, followed by two week’s work placement with an employer in disability or aged care.

Skill set
National ID: CHC43315
State ID: AWK8
Industry Education and Community Services
Half price^
Online

Certificate IV in Mental Health

Become a mental health support worker, or case worker. You will gain the knowledge and skills to communicate and work effectively in the mental health sector.

Delivered at:


Are you ready for a career giving support to people with a mental illness?

When you complete the Certificate IV in Mental Health you'll be on your way to a career as a mental health support worker, community support worker, or case worker.

Gain these skills:

  • promote social, emotional and physical wellbeing
  • respond to critical situations
  • work with carers
  • early intervention strategies
  • work with people at risk of homelessness and suicide
  • support the recovery process
  • work with cultural diversity
  • ethical behaviour 
  • legal responsibilities

This course has a minimum age requirement of 25 years old to be eligible to enter the course, as we are unlikely to be able to secure work placements for anyone under 25 years old.

Want to find out more about this industry?

Students in community services benefit from sharing information about organisations, initiatives and leading expertise in our Community Services Facebook page.

Community Services at SM TAFE Facebook page   

This course is available for online study.

Image

Look out for the self-paced option below to apply. Once enrolled, you will receive information about how to login to our eCampus and instructions for getting started studying this course online.
   

Image

This qualification is directly aligned with priority industry areas where the jobs are today, and into the future. As part of the state government Lower fees, local skills initiative, from 1 January 2020 through to 31 December 2021 you'll only pay half the course fees, capped at $1,200; or $400 (plus resource fee) if you're aged 15—24 or eligible for a concession. Find out more.

Certificate IV
State ID: AE383
Industry Education and Community Services
Free*
Skill sets

Work in Community Care Skill Set

Gain the skills to prepare for a career helping others in your community. 

Make a difference in the community 

Gain the skills to prepare for a career helping others in your community. 

You will learn to work effectively and appropriately with individuals and groups in a diverse range of community organisations. This introductory course will also help you learn community advocacy and development. 

Gain these skills: 

  • Organise and complete daily work activities 
  • Provide first point of contact 
  • Communicate and work in health or community services 
  • Work with diverse people 
  • Provide first aid   
  • Participate in workplace health and safety 
  • Comply with infection prevention and control policies and procedures 

Fees:

Please note if you are not eligible for fee free training, the following fees apply.

  • Tuition fees: $587.35 or free for concession
  • Resource fees: $255.25

Next course dates:

Armadale

  • Starts 19 July to 10 December.

Bentley    

  • Starts 2 August to 10 December.

Mandurah    

  • Starts 2 August to 10 December.

 

Help using our online application:

You will need to have the evidence requirements (opens in a new tab) and relevant documents ready to upload with your application. See our guide for applying using our online system (1 MB) (PDF document - opens in a new tab) .   
   

Requirements of the course

This course includes both online study and on-campus study and assessment.

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Once enrolled, you will receive information about how to login to our eCampus and you will need to complete a literacy and numeracy quiz to show you can study the course online. Your study will involve accessing content online for 1 study module, followed by a series of online quiz assessments to test your knowledge.

 

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When you finish your online study, there is two days a week attendance for the duration of the course at campus for the remaining modules, plus a compulsory requirement to attend a practical demonstration and assessment session.

   
   

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 This course can help you get ready for your first job, or re-skill quickly for jobs that are available as WA's economy recovers. This course is free for 15 to 24 year olds; or those who are receiving JobSeeker, JobKeeper, Youth Allowance, AUSTUDY or ABSTUDY payments; or concession cardholders. If you’re not eligible, you can pay the course fee to gain these skills and become highly employable. See the full eligibility list in the important information tab below. Find out more about the initiative

Skill set
National ID: CHC40413
State ID: J592
Industry Education and Community Services
Half price^
Online

Certificate IV in Youth Work

Start a rewarding career helping young people with the Certificate IV in Youth Work. Learn how to promote the social, emotional and physical wellbeing of youth.

Delivered at:


Do you want to make a lifelong difference working with todays youth?

When you complete the Certificate IV in Youth Work you'll be on your way to a career as a youth worker, youth support worker, or case worker.

Gain these skills:

  • communicate and work effectively in the youth sector
  • promote social, emotional and physical wellbeing
  • respond to critical situations
  • work with youth at risk
  • assist with collective action
  • work with cultural diversity
  • ethical behaviour
  • legal responsibilities

This course follows on from the CHC42015 Certificate IV in Community Services and can be achieved within 1 semester. If you have completed the CHC42015 Certificate IV in Community Services course you may wish to complete the additional units in this qualification to specialise in youth work.

This course is available for online study.

Image

Look out for the self-paced option below to apply. Once enrolled, you will receive information about how to login to our eCampus and instructions for getting started studying this course online.
   

Image

This qualification is directly aligned with priority industry areas where the jobs are today, and into the future. As part of the state government Lower fees, local skills initiative, from 1 July 2020 through to 31 December 2021 you'll only pay half the course fees, capped at $1,200; or $400 (plus resource fee) if you're aged 15—24 or eligible for a concession. Find out more.

Certificate IV
National ID: CHC50413
State ID: J597
Industry Education and Community Services
Half price^
VET Student Loans (VSL)

Diploma of Youth Work

Reach for team leader roles in youth work with the Diploma of Youth Work. Develop and lead youth programs promoting social, emotional and physical wellbeing.

Delivered at:


Do you want to make a lifelong difference working with todays youth?

When you complete the Diploma of Youth Work you'll be on your way to a team leading career as a youth worker, youth officer, or case worker.

Gain these skills:

  • develop and manage youth programs
  • promote social, emotional and physical wellbeing
  • respond to critical situations
  • work with youth at risk
  • assist collective action
  • develop and maintain professional networks
  • work with cultural diversity
  • ethical behaviour
  • legal responsibilities

Want to find out more about this industry?

Students in community services benefit from sharing information about organisations, initiatives and leading expertise in our Community Services Facebook page.

Community Services at SM TAFE Facebook page

This course is available for online study.

Image

Look out for the self-paced option below to apply. Once enrolled, you will receive information about how to login to our eCampus and instructions for getting started studying this course online.

Image

This qualification is directly aligned with priority industry areas where the jobs are today, and into the future. As part of the state government Lower fees, local skills initiative, from 1 July 2020 through to 31 December 2021 you'll only pay half the course fees, capped at $1,200; or $400 (plus resource fee) if you're aged 15—24 or eligible for a concession. Find out more.
   

Diploma
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