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Business

Learn about the topics crucial to working in the business and finance industry such as marketing, management, finance and skills such as how to manage office administration staff and develop the skills needed to produce complex documents, prepare financial reports, organise meetings and travel schedules.

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I like the hands on parts, getting in getting on the grinder, getting on the welder, that experience that I will use in the workshop and in the future"

You can get advice to help you with your next step in your career by contacting our Jobs and Skills Centre for career advice and training information on 13 64 64.

Shai-Marie unleashes her potential

Loading video, please wait.

I really like the emphasis on the hands on learning

See how Josh has constructed a website for his fictional music festival!

"I heard about this job through Lyndon, my lecturer. She told the class that a company called Techbrain was looking for an Information Services Officer"

Four SM TAFE students are the first WA apprentices to be employed by Alliance Airlines Authorised Maintenance Organisation!

"The qualifications and skills I obtained throughout this course have become the foundation of my career in the marine industry." 

See how our Training Cyber Security Operations Centre prepares students to be job ready for an in-demand industry

"I have loved being able to experience this with like-minded people that are also following this same journey."

" Studying has opened my mind and allowed me to grow professionally and personally."

Hear from technical engineering student, Seth!

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It inspires me to see students learn about the human body.

“I wanted to do the course because there is a need for support workers to work with deaf clients in the community.

Loading video, please wait.

Diego tells us why he loves landscaping

"We've been using a lot of metals and different tools and machinery, and it builds hand-eye coordination" - Isaac shares his experience with a Heavy Fabrication Pre-Apprenticeship.  

You can get advice to help you with your next step in your career by contacting our Jobs and Skills Centre for career advice and training information on 13 64 64.

 

“I would highly recommend the courses as they not only gave me a great deal of knowledge, but also an experience which has resulted in my personal growth."

"I love doing hands-on work" - Amore shares her experience with a fabrication engineering pre-apprenticeship. 

"Doing this course has helped me to become more employable" - Farai shares his experience with Process Plant Operations, click below. 

See how our students learn in a real-life industry setting equipped with an operating plant! 

Learn the fundamentals of Networking that can be carried across to all other vendors...

Learn to manufacture purpose built vehicles in a hands-on environment

Learn how to restore vehicles while working in an ever evolving industry.

Loading video, please wait.

"You have to have the drive and passion to want to know how things go together"
Ashlee, Cabinet making lecturer

Loading video, please wait.

"University wasn't for me, I wanted a more practical environment"
Phil, Wall & Ceiling lining apprentice

"The day you stop learning is the day you start dying."

Loading video, please wait.

See our Early Childhood class in action

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Watch our fitness students being put to the test

"Thank you to TAFE and all the staff for helping me choose and develop my career pathway."

Loading video, please wait.

Hear from beauty therapy student Phoebe

See our students work on the runway, click below.

SM TAFE graduate dresses the bachelorettes!

Find out why automation is a 'job of the future'

Loading video, please wait.

Josh is crafting a career in gaming

Loading video, please wait.

Shak looks to the cloud with networking skills

Loading video, please wait.

See our massage students in action

Loading video, please wait.

Plastering a trade for smooth operators

Tiling takes lecturer on a global learning journey

From wallpapering feature walls to working at heights, the job always keeps you interested.

Ever wondered what the big deal about STEM education is?

Whether you are a school leaver, re-entering the work force or want a career change SM TAFE have some great courses to help you find your dream career.

Loading video, please wait.

There's so many opportunities in the industry, you can go anywhere around the world

Loading video, please wait.

South Metropolitan TAFE offers business courses in a simulated business environment

Loading video, please wait.

The TAFE lecturers here are amazing.

In such a short time I was able to practice my newly acquired skills in the industry!

Loading video, please wait.

I love the design part of it, and also, I love working with students.

National ID State ID Title Qualification level Study mode Campus

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Accounting and Bookkeeping

Learn both manual and computerised accounting to undertake duties such as completing a business activity statement and other tax requirements, operational reporting, preparation of budgets, classifying, recording and reporting.

Loading video, please wait.

I like the hands on parts, getting in getting on the grinder, getting on the welder, that experience that I will use in the workshop and in the future"

You can get advice to help you with your next step in your career by contacting our Jobs and Skills Centre for career advice and training information on 13 64 64.

Shai-Marie unleashes her potential

Loading video, please wait.

I really like the emphasis on the hands on learning

See how Josh has constructed a website for his fictional music festival!

"I heard about this job through Lyndon, my lecturer. She told the class that a company called Techbrain was looking for an Information Services Officer"

Four SM TAFE students are the first WA apprentices to be employed by Alliance Airlines Authorised Maintenance Organisation!

"The qualifications and skills I obtained throughout this course have become the foundation of my career in the marine industry." 

See how our Training Cyber Security Operations Centre prepares students to be job ready for an in-demand industry

"I have loved being able to experience this with like-minded people that are also following this same journey."

" Studying has opened my mind and allowed me to grow professionally and personally."

Hear from technical engineering student, Seth!

Loading video, please wait.

It inspires me to see students learn about the human body.

“I wanted to do the course because there is a need for support workers to work with deaf clients in the community.

Loading video, please wait.

Diego tells us why he loves landscaping

"We've been using a lot of metals and different tools and machinery, and it builds hand-eye coordination" - Isaac shares his experience with a Heavy Fabrication Pre-Apprenticeship.  

You can get advice to help you with your next step in your career by contacting our Jobs and Skills Centre for career advice and training information on 13 64 64.

 

“I would highly recommend the courses as they not only gave me a great deal of knowledge, but also an experience which has resulted in my personal growth."

"I love doing hands-on work" - Amore shares her experience with a fabrication engineering pre-apprenticeship. 

"Doing this course has helped me to become more employable" - Farai shares his experience with Process Plant Operations, click below. 

See how our students learn in a real-life industry setting equipped with an operating plant! 

Learn the fundamentals of Networking that can be carried across to all other vendors...

Learn to manufacture purpose built vehicles in a hands-on environment

Learn how to restore vehicles while working in an ever evolving industry.

Loading video, please wait.

"You have to have the drive and passion to want to know how things go together"
Ashlee, Cabinet making lecturer

Loading video, please wait.

"University wasn't for me, I wanted a more practical environment"
Phil, Wall & Ceiling lining apprentice

"The day you stop learning is the day you start dying."

Loading video, please wait.

See our Early Childhood class in action

Loading video, please wait.

Watch our fitness students being put to the test

"Thank you to TAFE and all the staff for helping me choose and develop my career pathway."

Loading video, please wait.

Hear from beauty therapy student Phoebe

See our students work on the runway, click below.

SM TAFE graduate dresses the bachelorettes!

Find out why automation is a 'job of the future'

Loading video, please wait.

Josh is crafting a career in gaming

Loading video, please wait.

Shak looks to the cloud with networking skills

Loading video, please wait.

See our massage students in action

Loading video, please wait.

Plastering a trade for smooth operators

Tiling takes lecturer on a global learning journey

From wallpapering feature walls to working at heights, the job always keeps you interested.

Ever wondered what the big deal about STEM education is?

Whether you are a school leaver, re-entering the work force or want a career change SM TAFE have some great courses to help you find your dream career.

Loading video, please wait.

There's so many opportunities in the industry, you can go anywhere around the world

Loading video, please wait.

South Metropolitan TAFE offers business courses in a simulated business environment

Loading video, please wait.

The TAFE lecturers here are amazing.

In such a short time I was able to practice my newly acquired skills in the industry!

Loading video, please wait.

I love the design part of it, and also, I love working with students.

National ID State ID Title Qualification level Study mode Campus

Failed to make a match with the database.

Business and Finance

Loading video, please wait.

I like the hands on parts, getting in getting on the grinder, getting on the welder, that experience that I will use in the workshop and in the future"

You can get advice to help you with your next step in your career by contacting our Jobs and Skills Centre for career advice and training information on 13 64 64.

Shai-Marie unleashes her potential

Loading video, please wait.

I really like the emphasis on the hands on learning

See how Josh has constructed a website for his fictional music festival!

"I heard about this job through Lyndon, my lecturer. She told the class that a company called Techbrain was looking for an Information Services Officer"

Four SM TAFE students are the first WA apprentices to be employed by Alliance Airlines Authorised Maintenance Organisation!

"The qualifications and skills I obtained throughout this course have become the foundation of my career in the marine industry." 

See how our Training Cyber Security Operations Centre prepares students to be job ready for an in-demand industry

"I have loved being able to experience this with like-minded people that are also following this same journey."

" Studying has opened my mind and allowed me to grow professionally and personally."

Hear from technical engineering student, Seth!

Loading video, please wait.

It inspires me to see students learn about the human body.

“I wanted to do the course because there is a need for support workers to work with deaf clients in the community.

Loading video, please wait.

Diego tells us why he loves landscaping

"We've been using a lot of metals and different tools and machinery, and it builds hand-eye coordination" - Isaac shares his experience with a Heavy Fabrication Pre-Apprenticeship.  

You can get advice to help you with your next step in your career by contacting our Jobs and Skills Centre for career advice and training information on 13 64 64.

 

“I would highly recommend the courses as they not only gave me a great deal of knowledge, but also an experience which has resulted in my personal growth."

"I love doing hands-on work" - Amore shares her experience with a fabrication engineering pre-apprenticeship. 

"Doing this course has helped me to become more employable" - Farai shares his experience with Process Plant Operations, click below. 

See how our students learn in a real-life industry setting equipped with an operating plant! 

Learn the fundamentals of Networking that can be carried across to all other vendors...

Learn to manufacture purpose built vehicles in a hands-on environment

Learn how to restore vehicles while working in an ever evolving industry.

Loading video, please wait.

"You have to have the drive and passion to want to know how things go together"
Ashlee, Cabinet making lecturer

Loading video, please wait.

"University wasn't for me, I wanted a more practical environment"
Phil, Wall & Ceiling lining apprentice

"The day you stop learning is the day you start dying."

Loading video, please wait.

See our Early Childhood class in action

Loading video, please wait.

Watch our fitness students being put to the test

"Thank you to TAFE and all the staff for helping me choose and develop my career pathway."

Loading video, please wait.

Hear from beauty therapy student Phoebe

See our students work on the runway, click below.

SM TAFE graduate dresses the bachelorettes!

Find out why automation is a 'job of the future'

Loading video, please wait.

Josh is crafting a career in gaming

Loading video, please wait.

Shak looks to the cloud with networking skills

Loading video, please wait.

See our massage students in action

Loading video, please wait.

Plastering a trade for smooth operators

Tiling takes lecturer on a global learning journey

From wallpapering feature walls to working at heights, the job always keeps you interested.

Ever wondered what the big deal about STEM education is?

Whether you are a school leaver, re-entering the work force or want a career change SM TAFE have some great courses to help you find your dream career.

Loading video, please wait.

There's so many opportunities in the industry, you can go anywhere around the world

Loading video, please wait.

South Metropolitan TAFE offers business courses in a simulated business environment

Loading video, please wait.

The TAFE lecturers here are amazing.

In such a short time I was able to practice my newly acquired skills in the industry!

Loading video, please wait.

I love the design part of it, and also, I love working with students.

Whether you're interested in small business, entrepreneurship, large enterprises or specialist roles, our Business and Finance courses encompass a diverse range of specialisations that will give you a solid foundation for advancing your career. Our courses are designed to teach you the fundamentals, while also giving you the necessary problem solving, managerial and organisation skills to thrive in an active marketplace.


What type of course are you looking for?
National ID State ID Title Qualification level Study mode Campus
FNS50217 BDP8 Accounting
VET Student Loans (VSL)
Diploma Full Time
Rockingham
Thornlie
Business, finance, administration, clerical, accounting, accountant, financial, office, manage, management, bookkeeping, marketing, avx7, fns50215, tax, auditor, BAS, BDP8, FNS50217, parttime, lateapp

Acquire the specific accounting techniques that will become the tools of your trade. The Diploma of Accounting will build on your knowledge gained at the Certificate IV level, and will prepare you for accounting positions within larger corporate organisations and growing companies. You will gain a more detailed understanding of day-to-day accounting work through practical training in operational activities.

Completion of the Diploma of Accounting, with passes in prescribed taxation units, satisfies some of the academic requirements for registration as a tax agent with the Tax Practitioners Board (TPB).

Learn how to prepare income tax returns, manage budgets and forecasts, prepare financial reports, implement and maintain internal control procedures, and provide management accounting information.

 

 

FNS60217 BDQ1 Accounting
VET Student Loans (VSL)
Advanced Diploma Full Time
Part Time
Rockingham
accounts clerical, payroll, accounts receivable, accounts payable, bookkeeping, accounting, taxation, cost accounting, GST, computerised accounting, financial reporting, budgeting, financial management, BAS statement, accounting, management, career accounting, AWD8, Business and Finance, Accounting and Bookkeeping, financial, bdq1, fns60217, parttime, lateapp

If you enjoy accounting and mathematics, have an analytical mind and would like to work in the accounting profession, then our Advanced Diploma of Accounting is for you. Accountants support their clients with regular monitoring, analysis, preparation of documents, reports and accounts, and advice.

Our course is developed under the Australian Qualifications Framework (AQF), in close consultation with and accredited by the Accounting industry’s professional bodies and has an excellent reputation for quality. You will be well on your way to a role as a registered tax agent or assistant accountant – the ideal start to an exciting accountancy career or an alternate pathway to the Bachelor of Accounting for students who have not completed secondary schooling in Australia.

The units in this course meet the educational eligibility requirements for the following two skills sets with the Tax Practitioners Board:  • FNSSS00008 Tax Law for Tax Agents Skill Set (Tax documentation)  • FNSSS00009 Tax Law for Tax Agents Skill Set (Tax Plans)

Satisfactory completion of the Advanced Diploma of Accounting entitles you to join the Institute of Public Accountants (IPA), one of the three peak accounting bodies representing accountants in Australia.

 

 

FNS40217 BDQ3 Accounting and Bookkeeping
Certificate IV Full Time
Part Time
Traineeship
Workplace
Bentley
Mandurah
Murdoch
Rockingham
Thornlie
Business, finance, administration, clerical, accounting, accountant, financial, office, manage, management, bookkeeping, marketing, awb2, fns40215, Business and Finance, Accounting and Bookkeeping, clerk, tax, taxation, BAS, FNS40217, BDQ3, AWF3, FNS40615, traineeship, parttime, lateapp

Are you looking to invest yourself into an accounting or bookkeeping career?

This course has replaced the following courses:

  • FNS40615 Certificate IV in Accounting
  • FNS40215 Certificate IV in Bookkeeping

When you complete the Certificate IV in Accounting and Bookkeeping you'll have the foundations for a career in accounting, making you ideal for sub-accountant or bookkeeping roles or as a registered BAS agent (with additional training and experience).

You will gain skills and knowledge in preparing financial reports, accounts and ledgers, operational budgets, business activity statements, accounting principles and industry practice.

Full-time attendance is equivalent to four days a week.

With industry and government forecasting strong demand for accountants in the coming years, you'll be ready for recruiting.

Completion of the Certificate IV in Accounting and Bookkeeping opens up a range of further study options, including specialist diplomas, and it may assist in entry to university.

 

 

FNS30317 BDQ0 Accounts Administration
Certificate III Full Time
Part Time
Traineeship
Workplace
Bentley
Mandurah
Murdoch
Rockingham
Thornlie
Business, finance, administration, clerical, accounting, accountant, financial, office, manage, management, bookkeeping, marketing, awa4, fns30315, accounts, FNS30317, BDQ0, traineeship, parttime, lateapp

Are you looking to invest yourself in a rewarding accounts career?

This course has replaced FNS30315 - State ID AWA4.

When you complete the Certificate III in Accounts Administration you'll have skills that employers are looking for, making you ideal for roles in accounts payable and receivable, as a cashier, payroll officer or accounts clerk.

You will gain skills and knowledge in financial transactions, accounts and ledgers, workplace health and safety, financial reports, and payroll. You will have experience in using computerized accounting software including MYOB and XERO.

With industry and government forecasting a modest growth for accounts clerks in coming years, you'll be ready for recruiting.

Full-time attendance is equivalent to three days a week.

 

 

BSB20115 AVU8 Business
Certificate II Full Time
Mandurah
Business, finance, administration, clerical, accounting, accountant, financial, secretary, secretarial, office, manage, management, reception, receptionist, bookkeeping, avu8, bsb20115, clerk, parttime

Are you looking to kickstart a business career?

When you complete the Certificate II in Business you'll have the skills to get your foot in the door in a clerical or administrative role in a broad range of workplaces.

You will gain a solid grounding in general office administration, including word processing, spreadsheets,  workplace health and safety, and workplace communication.

Full-time is equivalent to two days a week this includes one day spent in a simulated business.

BSB30115 AVR7 Business
Certificate III Full Time
Part Time
Traineeship
Workplace
Armadale
Bentley
Mandurah
Murdoch
Rockingham
Thornlie
Business, finance, administration, clerical, accounting, accountant, financial, secretary, secretarial, office, manage, management, reception, receptionist, bookkeeping, avr7, bsb30115, clerk, traineeship, parttime, lateapp

Do you want the skills for a flexible career that could take you anywhere?

When you complete the Certificate III in Business you'll have skills that employers are looking for, making you ideal for roles in data entry, customer service, accounts or as an office clerk.

You will gain skills and knowledge in basic MYOB, workplace organisation, customer service, workplace health and safety, desktop publishing, spreadsheets, creating electronic presentations and much more.

Full-time attendance is equivalent to three days a week and this includes one day a week in a simulated business at some locations (Murdoch, Mandurah, Rockingham, Thornlie).

With industry and government forecasting a strong demand for office workers in coming years, you'll be ready for recruiting.

If you choose to enrol in one additional unit AUK03, you may also be eligible for the BSB30415 Certificate III in Business Administration, saving you time and money, and improving your career prospects.

A full study pathway to diploma level is available.

BSB40215 AVV9 Business
Half price
Certificate IV Full Time
Part Time
Traineeship
Workplace
Murdoch
Rockingham
Thornlie
Business, finance, administration, clerical, accounting, accountant, financial, secretary, secretarial, office, manage, management, reception, receptionist, bookkeeping, avv9, bsb40215, clerk, aw9, traineeship, parttime, lateapp

Do you want a career among tomorrow's business leaders?

When you complete the Certificate IV in Business you will have a practical foundation to take you into a number of business and corporate careers: office management, start-up business planning and marketing, and customer service.

You will gain the skills and knowledge to manage customer needs and feedback, develop and promote products and services, and play a supporting role in the recruitment of staff. You will acquire valuable experience in making presentations to groups, working in effective teams, and with workplace health and safety.

Fulltime attendance is equivalent to two and a half days a week.

Completion of the Certificate IV in Business opens up a range of further study options, including specialist business diplomas and it may assist in entry to university.
   

Lower fees, local skillsThis qualification is directly aligned with priority industry areas where the jobs are today, and into the future. As part of the state government Lower fees, local skills initiative, from 1 July 2020 through to 31 December 2021 you'll only pay half the course fees, capped at $1,200; or $400 if you're aged 15—24 or eligible for a concession. Find out more.

BSB50215 AVU9 Business
VET Student Loans (VSL)
Diploma Full Time
Bentley
Rockingham
Thornlie
Business, finance, administration, clerical, accounting, accountant, financial, office, manage, management, bookkeeping, marketing, human, resources, avu9, bsb50215, clerk, parttime, lateapp

Do you have what it takes to take care of business?

When you complete the Diploma of Business you will have what it takes for a career in both the government and private sectors.

You will gain the career enhancing knowledge and skills to build and manage a capable team, recruit the right people, develop your team's skills, and managing organisational risk.

You will acquire valuable experience in undertaking projects, facilitating effective meetings, and managing risk.

Full time attendance is equivalent to three days a week.

Completion of the Diploma of Business opens up a range of further study options and it may give you advanced standing towards a university degree.

 

 

BSB30415 AVS2 Business Administration
Certificate III Full Time
Armadale
Bentley
Mandurah
Murdoch
Rockingham
Thornlie
Business, finance, administration, clerical, accounting, accountant, financial, secretary, secretarial, office, manage, management, reception, receptionist, bookkeeping, avs2, bsb30415, traineeship, parttime, lateapp

Do you want the skills for a flexible career that could take you anywhere?

When you complete the Certificate III in Business Administration you'll have skills that employers are looking for, making you ideal for roles in data entry, customer service, or as an office or accounts clerk, secretary or receptionist.

You will gain skills and knowledge in basic MYOB, workplace organisation, workplace health and safety, spreadsheets, and organising schedules, word processing, electronic presentations and much more.

With industry and government forecasting a growing demand for office workers in coming years, you'll be ready for recruiting.

This course is also offered as a dual qualification with Certificate III in Business.

Full-time attendance is equivalent to three days a week and this includes one day a week in a simulated business at some locations (Murdoch, Mandurah, Rockingham, Thornlie).

A full study pathway to diploma level is available.

BSB40515 AVS9 Business Administration
Certificate IV Full Time
Part Time
Traineeship
Workplace
Murdoch
Rockingham
Thornlie
Business, finance, administration, clerical, accounting, accountant, financial, secretary, secretarial, office, manage, management, reception, receptionist, bookkeeping, avs9, bsb40515, parttime

Are you ready to organise your career in administration?

When you complete the Certificate IV in Business Administration you will be set for a career with expanding possibilities: in office management, or business administration.

You will gain the skills and knowledge to manage customer needs and feedback, develop complex documents and spreadsheets, and facilitate smooth workplace communication. You will acquire valuable experience in making presentations to groups, working in effective teams, and with workplace health and safety.

Full-time attendance is equivalent to three days a week.

If you choose to enroll in the additional unit AUL17 you may also be eligible for the BSB40215 Certificate IV in Business.

Completion of the Certificate IV in Business Administration opens up a range of further study options, including specialist business diplomas, and it may assist in entry to university.

BSB50415 AVV5 Business Administration
VET Student Loans (VSL)
Diploma Full Time
Thornlie
Business, finance, administration, clerical, accounting, accountant, financial, secretary, secretarial, office, manage, management, reception, receptionist, bookkeeping, avv5, bsb50415, aw5, parttime, lateapp

Do you have what it takes to take care of business?

When you complete the Diploma of Business Administration you will have what it takes for a career as a project manager, sales manager or office/administration manager.

You will gain the career enhancing knowledge and skills to build and manage a capable team, recruit the right people, develop your team's skills, and manage organisational risk.

You will acquire valuable experience in project management, facilitating effective meetings, and managing conferences.

Full-time attendance is equivalent to two days a week.

Completion of the Diploma of Business Administration opens up a range of further study options and it may give you advanced standing towards a university degree.

 

 

BSB31115 AVT0 Business Administration (Medical)
Certificate III Full Time
Murdoch
Rockingham
Thornlie
Business, finance, administration, clerical, accounting, accountant, financial, secretary, secretarial, office, manage, management, reception, receptionist, bookkeeping, avto, avt0, bsb31115, parttime, lateapp

Do you want a career supporting health professionals?

When you complete the Certificate III in Business Administration (Medical) you'll have skills that may be suitable for a medical administration support role.

You will gain skills and knowledge in basic accounting, workplace organisation, workplace health and safety, as well as an introduction to medical terminology, maintaining patient records, and medical accounts.

Full-time attendance is equivalent to two and a half days a week.

With industry and government forecasting a growing demand for medical receptionists and clerks in coming years, you could be ready for recruiting.

AE137 AE137 Business Ready Skill Set
Skill sets
Skill set Part Time
Armadale
Bentley
Murdoch
Rockingham
Business, Administration, receptionist, clerk, secretary, cert II business, BSB20115, SkillsReady

Get ready for a career in Business! 

This skill set is the perfect introduction to office administration, clerical work and reception work

You will learn to all aspects of customer service and management, organisation of daily work tasks, how to produce professional documents using relevant business technology and how to work effectively with colleagues in an office environment.  

Gain these skills: 

  • Deliver a service to customers 
  • Produce digital text documents 
  • Organise and complete daily work activities 
  • Use business technology 
  • Contribute to health and safety of self and others 
       

Next course dates:

This course has varied durations and days on-campus, starting on the below dates:

Armadale: Mondays 8.30am to 11.30am, Tuesdays 8.45am to 3.30pm and Fridays 8.15am to 11.30am for 8 weeks from 12 October

Bentley: Mondays 9.00am to 3.30am, Wednesdays 9.00am to 3.00pm for 8 weeks from 12 October

 

Help using our online application:

You will need to have the evidence requirements Opens in a new window and relevant documents ready to upload with your application. See our guide for applying using our online system.   

   

smt_skillsready_txt.png This course can help you get ready for your first job, or re-skill quickly for jobs that are available as WA's economy recovers. This course is free for 15 to 24 year olds; or those who are receiving JobSeeker, JobKeeper, Youth Allowance, AUSTUDY or ABSTUDY payments; or concession cardholders. If you’re not eligible, you can pay the course fee to gain these skills and become highly employable. See the full eligibility list in the important information tab below. Find out more about the initiative

AE149 AE149 Business Ready Skill Set (Fee Free)
Free
Skill sets
Skill set Part Time
Armadale
Bentley
Murdoch
Rockingham
Business, Administration, receptionist, clerk, secretary, cert II business, BSB20115, SkillsReady

Get ready for a career in Business! 

This skill set is the perfect introduction to office administration, clerical work and reception work

You will learn to all aspects of customer service and management, organisation of daily work tasks, how to produce professional documents using relevant business technology and how to work effectively with colleagues in an office environment.  

Gain these skills: 

  • Deliver a service to customers 
  • Produce digital text documents 
  • Organise and complete daily work activities 
  • Use business technology 
  • Contribute to health and safety of self and others 
       

Next course dates:

This course has varied durations and days on-campus, starting on the below dates:

Armadale: Mondays 8.30am to 11.30am, Tuesdays 8.45am to 3.30pm and Fridays 8.15am to 11.30am for 8 weeks from 12 October

Bentley: Mondays 9.00am to 3.30am, Wednesdays 9.00am to 3.00pm for 8 weeks from 12 October

 

Help using our online application:

You will need to have the evidence requirements and relevant documents ready to upload with your application. See our guide for applying using our online system.   

   

smt_skillsready_txt.png This course can help you get ready for your first job, or re-skill quickly for jobs that are available as WA's economy recovers. This course is free for 15 to 24 year olds; or those who are receiving JobSeeker, JobKeeper, Youth Allowance, AUSTUDY or ABSTUDY payments; or concession cardholders. If you’re not eligible, you can pay the course fee to gain these skills and become highly employable. See the full eligibility list in the important information tab below. Find out more about the initiative

BSBSS00095 AE188 Cross-Sector Infection Control Skill Set
Free
Infection control
Skill sets
Skill set Part Time
Self Paced
Rockingham

Learn to control COVID-19 related infection for workers in all workplaces

In these unprecedented times, new regulations need infection control practices in all workplaces to protect workers from pandemic infection risk.

Gain these skills:

  • Introduction to Infection Control
  • Chain of Infection and Disease Transmission
  • Breaking the Chain of Infection
  • Contamination and Cleaning
  • Hazards, Risks, Responsibilities and Reporting

Maintain your ability to work safely and within government requirements; or, prepare your business for compliance by including your staff in training, raising their capability in ensuring the safety of staff and customers in your workplace.

 

Requirements of the course

This course includes both online study and on-campus assessment.

online_CD.pngOnce enrolled, you will receive information about how to login to our eCampus and you will need to complete a literacy and numeracy quiz to show you can study the course online. Your study will involve accessing content online for 5 study modules, followed by a series of online quiz assessments to test your knowledge.

on-campus_CD.pngWhen you finish your online study, there is a compulsory requirement to attend a practical demonstration and assessment session.

 

Help using our online enrolment:

See our guide for enrolling using our online system
   

smt_skillsready_txt.png This course can help you get ready for your first job, or re-skill quickly for jobs that are available as WA's economy recovers. This course is absolutely free for anyone to study. Find out more

AE134 AE134 Customer Service Skill Set
Skill sets
Skill set Part Time
Fremantle
Mandurah
customer service, quality, cultural needs, communication, soft skills, portable skills, infection control, SkillsReady

Get ready to delight customers

Gain the skills to create good relationships with customers, provide quality service and help a business to improve customer service levels.

You will learn to identify the unique, shared and cultural needs of customers; to communicate effectively with all customers; to process complaints according to business policies, and when to escalate to achieve customer satisfaction. 

This introductory course is an ideal start to a customer service career and includes learning infection control procedures, which will assist in managing front of house and reception office spaces.

Gain these skills:

  • Provide service to customers by using a range of verbal and non-verbal communication types and active listening
  • Presenting a professional image and acting according to organisational policy
  • Identifying customer needs and choosing the best way to handle their request
  • Problem solving conflict and complaint resolution
  • Identifying opportunities to improve customer service standards  
  • Show social and cultural sensitivity and adjust customer service response to assist people of different backgrounds 
  • Use infection control procedures to ensure the safety of customers  

Next course dates:

This course is 4 days (Mondays, Tuesdays, Wednesdays and Fridays) on-campus, starting on the below dates:

Mandurah:  12 October, 9 November: 9am-3:30pm

Fremantle: 21 September, 26 October and 23 November: 9am-3:30pm
   

Requirements of the course

This course includes both online study and on-campus practical and theory classes.

online_CD.pngOnce enrolled, you will receive information about how to login to our eCampus and you will need to complete a literacy and numeracy quiz to show you can study online. Your study will involve accessing content online for 1 study module, followed by a series of online quiz assessments to test your knowledge.

on-campus_CD.pngFor the other modules of the course, you will need to attend campus to develop your skills in our service facilities.

  

smt_skillsready_txt.png This course can help you get ready for your first job, or re-skill quickly for jobs that are available as WA's economy recovers. This course is free for 15 to 24 year olds; or those who are receiving JobSeeker, JobKeeper, Youth Allowance, AUSTUDY or ABSTUDY payments; or concession cardholders. If you’re not eligible, you can pay the course fee to gain these skills and become highly employable. See the full eligibility list in the important information tab below. Find out more about the initiative

AE146 AE146 Customer Service Skill Set (Fee Free)
Free
Skill sets
Skill set Part Time
Fremantle
Mandurah
customer service, quality, cultural needs, communication, soft skills, portable skills, infection control, SkillsReady

Get ready to delight customers

Gain the skills to create good relationships with customers, provide quality service and help a business to improve customer service levels.

You will learn to identify the unique, shared and cultural needs of customers; to communicate effectively with all customers; to process complaints according to business policies, and when to escalate to achieve customer satisfaction. 

This introductory course is an ideal start to a customer service career and includes learning infection control procedures, which will assist in managing front of house and reception office spaces.

Gain these skills:

  • Provide service to customers by using a range of verbal and non-verbal communication types and active listening
  • Presenting a professional image and acting according to organisational policy
  • Identifying customer needs and choosing the best way to handle their request
  • Problem solving conflict and complaint resolution
  • Identifying opportunities to improve customer service standards  
  • Show social and cultural sensitivity and adjust customer service response to assist people of different backgrounds 
  • Use infection control procedures to ensure the safety of customers  
       

Next course dates:

This course is 4 days (Mondays, Tuesdays, Wednesdays and Fridays) on-campus, starting on the below dates:

Mandurah: Monday 10 August, 12 October, 9 November: 9am-3:30pm

Fremantle: Monday 27 July, 24 August, 21 September, 26 October and 23 November: 9am-3:30pm
   

Requirements of the course

This course includes both online study and on-campus practical and theory classes.

online_CD.pngOnce enrolled, you will receive information about how to login to our eCampus and you will need to complete a literacy and numeracy quiz to show you can study online. Your study will involve accessing content online for 1 study module, followed by a series of online quiz assessments to test your knowledge.

on-campus_CD.pngFor the other modules of the course, you will need to attend campus to develop your skills in our service facilities.

  

smt_skillsready_txt.png This course can help you get ready for your first job, or re-skill quickly for jobs that are available as WA's economy recovers. This course is free for 15 to 24 year olds; or those who are receiving JobSeeker, JobKeeper, Youth Allowance, AUSTUDY or ABSTUDY payments; or concession cardholders. If you’re not eligible, you can pay the course fee to gain these skills and become highly employable. See the full eligibility list in the important information tab below. Find out more about the initiative

CHC51115 AYZ5 Financial Counselling
VET Student Loans (VSL)
Diploma Full Time
Part Time
Traineeship
Workplace
Armadale
Bentley
financial, counsellor, counselor, counselling, hardship, economy, community, service, law, legal, bankruptcy, management, budgeting

Become a qualified financial counsellor

Make a difference to the lives of those suffering financial hardship with a range of specialist legal, financial and counselling skills.  

Financial counsellors help people to manage their finances and understand credit and debt issues as well as their rights and obligations. To be able to operate in Australia as a financial counsellor, you must have this qualification.

SM TAFE is the only registered training organisation in WA to deliver this course face-to-face, allowing more people to utilise this important service while the WA economy recovers.  It also provides a solid understanding of social and systemic issues that impact on financial counselling clients.

Many charitable organisations seek to employ people who can provide these specialist financial support services and those already working in the community services sector will also benefit from being able to provide financial counselling to help people regain control of their lives.

 

Gain these skills:

  • Manage the counselling relationship
  • Develop counselling interview skills
  • Application of technical financial information
  • Program community support mechanisms
  • Interpret and use financial law
  • Provide advocacy and referrals
  • Respond to crisis situations
BSB41015 AVT3 Human Resources
Half price
Certificate IV Full Time
Part Time
Traineeship
Workplace
Bentley
Murdoch
Rockingham
Business, finance, administration, clerical, accounting, accountant, financial, office, manage, management, marketing, human, resources, avt3, bsb41015, parttime

Are you ready to pick the best person for the job?

When you complete the Certificate IV in Human Resources you are setting yourself up for a career in building productive businesses with the most capable staff; as a human resource officer, recruitment assistant or in human resources development.

You will gain the knowledge and skills to recruit the best staff and develop staff potential.

You will also acquire valuable experience in making presentations to groups, leading effective teams, and workplace health and safety.

Full-time attendance is equivalent to two and a half days a week.

Completion of the Certificate IV in Human Resources opens up a range of further study options, including specialist business diplomas, and it may assist in entry to university.
   

Lower fees, local skillsThis qualification is directly aligned with priority industry areas where the jobs are today, and into the future. As part of the state government Lower fees, local skills initiative, from 1 July 2020 through to 31 December 2021 you'll only pay half the course fees, capped at $1,200; or $400 if you're aged 15—24 or eligible for a concession. Find out more.

BSB50618 BDZ6 Human Resources Management
VET Student Loans (VSL)
Diploma Full Time
Bentley
Business, finance, administration, clerical, accounting, accountant, financial, office, manage, management, marketing, human, resources, avt7, bsb50615, bdz6, bsb50618, parttime, lateapp

Do you have what it takes to build the right workforce?

When you complete the Diploma of Human Resources Management you will have what it takes for a career as a human resources manager or human resources officer.

You will gain the career enhancing knowledge and skills to build and manage a capable team, recruit the right people, support staff and develop their skills, and manage people performance.

Full-time attendance is equivalent to two and a half days a week.

Completion of the Diploma of Human Resources Management opens up a range of further study options and it may give you advanced standing towards a university degree.

 


 

HLTSS00065 AE114 Infection control Skill Set (Retail)
Free
Infection control
Skill sets
Skill set Part Time
Self Paced
Rockingham

Learn to control COVID-19 related infection in retail

In these unprecedented times, new regulations need workers in retail businesses to manage infection control.

Skills can be applied to specific retail industry needs such as stand alone stores, strip shops, shopping centres, cinemas and game arcades, petrol stations and convenience stores, supermarkets, retail areas within beauty salons, hairdressing salons, barbers and sporting facilities including gyms, markets and museums and galleries.

Gain these skills:

  • Introduction to Infection Control
  • Chain of Infection and Disease Transmission
  • Breaking the Chain of Infection
  • Contamination and Cleaning
  • Hazards, Risks, Responsibilities and Reporting

Maintain your ability to work safely and within government requirements; or, prepare your business for compliance by including your staff in training, raising their capability in ensuring the safety of staff and customers in your workplace.

Interested in non-retail infection control skills?

We have specific courses for selected industries, tailored to the infection control needs of those industries. Find out more by using the links to the other course pages below:

Requirements of the course

This course includes both online study and on-campus assessment.

online_CD.pngOnce enrolled, you will receive information about how to login to our eCampus and you will need to complete a literacy and numeracy quiz to show you can study the course online. Your study will involve accessing content online for 5 study modules, followed by a series of online quiz assessments to test your knowledge.

on-campus_CD.pngWhen you finish your online study, there is a compulsory requirement to attend a practical demonstration and assessment session.

 

Help for using our online enrolment:

See our guide for enrolling using our online system
   

 

smt_skillsready_txt.png This course can help you get ready for your first job, or re-skill quickly for jobs that are available as WA's economy recovers. This course is absolutely free for anyone to study. Find out more

52774WA YT99 Leadership
Certificate II Full Time
Mandurah
Murdoch
Rockingham
Leadership, youth leadership, community leadership, community development, leaders, community based, community organisations, capacity building, community services, community collaboration, youth programs, YT99, Management, 52774WA, community, youth, youth, team meetings, self-confidence, directapp

Ready to lead the way?

The Certificate II in Leadership is designed to further develop and enhance a person's leadership skills. 

A major component of the Leadership Course is active participation in a team or community based project. Participants are required to work in a team to undertake a practical project which benefits not only the team or community, but also contributes to their own skill development and achievement.

Gain these skills:

  • self confidence
  • ability to work collaboratively
  • plan and participate in team meetings
  • communicate effectively
  • identify rights and responsibilities of others

A version of this course is available at Mandurah Campus with a Beauty focus.

If you like the look of this course but aren't sure if it's right for you, express your interest using the button below and our Program Manager will contact you to talk through your study goals.

Express your interest

BSB51918 BEA0 Leadership and Management
VET Student Loans (VSL)
Diploma Full Time
Bentley
Rockingham
Business, finance, administration, clerical, accounting, accountant, financial, office, manage, management, bookkeeping, marketing, avuo, avu0, bsb51915, bea0, bsb51918, beao, parttime, lateapp

Are you ready for a career as an outstanding leader of industry or business?

When you complete the Diploma of Leadership and Management you will have what it takes for a career as a team leader, middle manager or supervisor.

You will gain the career enhancing knowledge and skills to build and lead a team, manage budgets and financial plans, oversee staff performance, identify and manage risks, and play a leading role in project planning.

You will acquire a knowledge of marketing and valuable experience in managing projects and in effective teams.

Full time attendance is equivalent to three days a week.

This qualification is offered as a dual qualification with BSB50215 Diploma of Business, saving you time and money. Completion of one additional unit is required.

Completion of the Diploma of Leadership and Management opens up a range of further study options and it may give you advanced standing towards a university degree.

Students should have a significant employment history with some experience in high-level administration or staff supervision to better relate to the course content.

 

 

52776WA YU00 Leadership and Mentoring
Certificate IV Full Time
Murdoch
Leadership, youth leadership, community leadership, community development, leaders, community based, community organisations, capacity building, community services, community collaboration, youth programs, YU00, Business and Finance, Management, community, youth, directapp

Aboriginal Leadership program

South Metropolitan TAFE’s Aboriginal leadership program has been specifically designed for Aboriginal and Torres Strait Islander (ATSI) staff aspiring to become leaders and mentors across all sectors of industry. The program aims to assist participants in developing the essential skills and knowledge required to:

  • Manage their own performance and professional development
  • Provide leadership guidance and support to individuals and teams
  • Mentor others in the workplace or a community organisation
  • Communicate effectively as a workplace leader
  • Deal with conflict and manage difficult situations
  • Maintain an ethical approach in a leadership role
  • Develop work priorities
  • Manage stress in the workplace

To be eligible for the program, applicants must be:

  • Of Aboriginal or Torres Strait Islander descent 
  • Currently employed and have the support of their employer to participate in the program
  • Able to attend all three blocks of training and have access to a computer and the internet.

Express your interest

BSB42415 AZJ8 Marketing and Communication
Certificate IV Full Time
Bentley
Business, finance, administration, clerical, accounting, accountant, financial, office, manage, management, marketing, avs4, bsb41315, Marketing, events, public, relations, azj8, bsb42415, parttime

Are you ready to engage with customers in the digital age?

When you complete the Certificate IV in Marketing and Communication you will be prepared for a varied career that could take you anywhere, in community relations, marketing and events, sales and advertising, and branding.

You will acquire valuable skills in a range of marketing tools and techniques and experience in conducting market research and making presentations.

Full-time attendance is equivalent to three days a week.

Completion of the Certificate IV in Marketing and Communication opens up a range of further study options, including specialist business diplomas, associate degrees, and it may assist in entry to university.

BSB42618 BEA1 New Small Business
Certificate IV Full Time
Murdoch
Business, finance, administration, clerical, accounting, accountant, financial, office, manage, management, bookkeeping, marketing, avu6, bsb40415, azi1, bsb42615, bea1, bsb42618, parttime

Are you ready to turn a dream into a flourishing business?

When you complete the Certificate IV in New Small Business you will have the practical understanding of what it takes to run a successful small business.

You will gain the skills and knowledge to develop a viable business plan, understand your legal requirements and responsibilities, manage business finances, profile markets and consumers, and effectively promote and advertise your enterprise.

Full-time attendance is equivalent to two days a week.

Completion of the Certificate IV in New Small Business opens up a range of further study options, including specialist business diplomas, and it may assist in entry to university.

AE150 AE150 Operating a Small Business Skill Set (Fee Free)
Free
Skill sets
Skill set Full Time
Thornlie
small business, business, cert III in business, BSB30115, SkillsReady

Get ready to turn your dream into a flourishing business!

This introductory skill set will give you the tools to launch or improve how you operate your own small business or to gain work-ready skills for employment within a range of small businesses.  

You will learn how to apply and create relevant documents and publications to your business to organise and better manage your work load, how to use digital and online tools to manage finances, how to establish and manage a social networking presence and how to manage work, health and safety laws relevant to your small business.  

Gain these skills: 

  • Learn about various business documents and publications and how to apply them to your business 
  • Design and produce digital business documents and publications 
  • Design and produce spreadsheets for organising and tracking work 
  • Plan small business finances 
  • Use social media tools to promote your business 
  • Apply knowledge of work, health and safety laws in the workplace 
       

Next course dates:

Thornlie - Monday, Wednesday and Thursdays, starting 7 September ending Thursday 10 December


   

smt_skillsready_txt.png This course can help you get ready for your first job, or re-skill quickly for jobs that are available as WA's economy recovers. This course is absolutely free for anyone to study. Find out more

BSB51415 AVW5 Project Management
Half price
VET Student Loans (VSL)
Diploma Full Time
Thornlie
Business, finance, administration, clerical, accounting, accountant, financial, office, manage, management, bookkeeping, marketing, project, project scope, project quality, milestones, Microsoft project, avw5, bsb51415, Business and Finance, project management, parttime

Are you ready for a career that would see you managing the big things?

When you complete the Diploma of Project Management you will be looking at a career as a contract coordinator, project manager, quality administrator or risk management professional.

You will gain the career enhancing knowledge and skills to manage projects from start to finish, applying scope management, time management, quality management, cost management, risk management, and information and communication techniques.

You will acquire valuable experience in integrating projects, managing people, and managing operational plans.

Full time attendance is equivalent to two and a half days a week.

Completion of the Diploma of Project Management opens up a range of further study options and it may provide advanced standing towards a university degree.

Students should have a significant work history to better relate to the course content.

 

 

BSB41515 AVR2 Project Management Practice
Half price
Certificate IV Full Time
Thornlie
Business, finance, administration, clerical, accounting, accountant, financial, office, manage, management, project management, marketing, project, avr2, bsb41515, Business and Finance, Management, parttime, lateapp

Are you ready for a career that could see you managing just about anything?

When you complete the Certificate IV in Project Management Practice you will be looking at a career in a growth area, as a contract officer, project administrator, quality officer or risk management professional.

You will gain the career enhancing knowledge and skills to plan and manage projects from start to finish, applying scope management, time management, quality management, cost management, risk management, and information and communication techniques.

You will acquire valuable experience in making presentations to groups, and working in effective teams.

Full-time attendance is equivalent to two days a week.

Completion of the Certificate IV in Project Management Practice opens up a range of further study options, including specialist business diplomas, and it may assist in entry to university.

It is suggested that students have an appropriate work history in order to relate to the course content.
   

Lower fees, local skillsThis qualification is directly aligned with priority industry areas where the jobs are today, and into the future. As part of the state government Lower fees, local skills initiative, from 1 July 2020 through to 31 December 2021 you'll only pay half the course fees, capped at $1,200; or $400 if you're aged 15—24 or eligible for a concession. Find out more.

BSB51319 BEQ9 Work Health and Safety
Online
VET Student Loans (VSL)
Diploma Part Time
Self Paced
Thornlie
safety, oh&s, os&h, ohs, wh&s, whs, health, occupational, avv6, bsb51315, work, osh, aw6, directapp, online

Do you have what it takes to step into an in-demand career managing workplace safety?

When you complete the Diploma of Work Health and Safety you can expect to be a valued addition to any organisation as a compliance officer, or WHS manager.

You will gain the knowledge and skills to coordinate and maintain a WHS system or program, investigate incidents, manage risks, manage and improve employee health and wellness across your workplace, improve legislative compliance, productivity, efficiency, and morale.

Online studies enrolments in this course are available flexible / anytime, ongoing throughout the year.

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