fbpx Withdrawals and refunds | South Metropolitan Tafe

Withdrawals and refunds

If you decide that you no longer wish to do a unit or a course, don't just stop attending classes.

We would like to have the opportunity to help you choose an alternate unit or option that is more suited to your interests and we encourage you to speak with one of our course advisers to assist you with your course options.

We would like to also remind you that it is the student's responsibility to check if you still owe fees even if you withdraw. All students must officially withdraw and check their fee balance once this is done.

How to withdraw

Formal withdrawal is important for students who are enrolled with a Commonwealth VET Student Loan. Students with an approved Commonwealth student loan will incur a liability for the units they have enrolled in if they remain enrolled after the census dates. For more information on census dates and how they relate to withdrawals for VET Student Loans visit the Student Loans process page.

Use the button below to download the enrolment adjustment form. If you have Adobe Acrobat DC(opens in a new tab) or Pro installed, you may choose to edit the form fields, save on your own system, then email to us. Alternatively, download the form and complete your responses, then scan and email to us. Copies of the form are available from any customer service centre.

Return completed forms to info@smtafe.wa.edu.au.
   

Enrolment adjustment form (307 KB) (PDF document - opens in a new tab)

 

More about refunds

Refund policy

Full refunds are not available if you change your mind after enrolling in a course. Eligibility for a refund varies according to the type of qualification you have enrolled into and whether you withdrew before or after the census date. Discretionary fees are non-refundable in all circumstances. Deferrals are not available.

For information about refunds, use the button below to view our refund policy. A summary has been provided in the table and paragraphs below.

For VET Student Loan students, please visit our Student Loans process page regarding census dates.

Concession refunds

If you are unable to present proof of concession at the time of enrolment, you must pay full fees. You may claim a refund to adjust your fees to the concessional rate if proof of eligibility for concession can be demonstrated prior to the commencement of the unit. If the concession is valid for the full enrolment period, then all eligible units commenced within that period attract the concession rate. If the concession is valid for part of the enrolment period, then only eligible units commenced on or after the start date and prior to the expiry of the concession attract the concession rate. Note: Foundation skills, diploma and advanced diploma courses do not attract a concessional rate.

If you’re aged between the ages of 15 – 17 years old but have not reached 18 years of age and are not due to reach the age of 18 years in the calendar year for which you enrol, you may be eligible for concession in some courses (evidence of age must be presented at time of enrolment).

Payment plan refunds

If you’re on an instalment plan, you will only be entitled to a refund if the total owed by you is less than the refund due. In situations where you owe more than the refund due, a new fees payment agreement will be issued and outstanding debt amended. Note: If you do not officially withdraw within the limits as previously explained, you will still be liable for full payment of any outstanding fees.

This policy does not apply to international students. International students seeking a refund must contact the international student support office.

Refund policy matrix

Certificates I to IV Percentage refund - tuition fees Percentage refund - resource fees
A course or qualification is cancelled or re-scheduled to a time unsuitable to you 100% 100%
You were not given a place due to maximum number of places being reached 100% 100%
You withdraw before 20% of your course delivery has been concluded (i.e. before census dates) 100% 50%
Special circumstances**:
  • Serious illness resulting in extended absences from classes;
  • Injury or disability that prevents the student from completing their program;
  • Other exceptional circumstances.

**Medical certificate/evidence is required and application is subject to approval by Institute MD. Your condition must also not be pre-existing.

Pro-rata  Pro-rata 
Diplomas and Advanced Diplomas
(including VET Student Loans students)
Percentage refund - tuition fees Percentage refund - resource fees
A course or qualification is cancelled or re-scheduled to a time unsuitable to you 100% 100%
You were not given a place due to maximum number of places being reached 100% 100%
You withdraw prior to your census date 100% 100%
You withdraw after your census date 0% 0%

Special Circumstances

Special circumstances are circumstances that are considered to be unusual, uncommon, or abnormal that can hinder your ability to successfully complete or withdraw from a VET Unit of Study before the census date.

SM TAFE will re-credit your Commonwealth Student Loan balance if it is satisfied that these circumstances:

  • Are beyond the your control;
  • Did not make their full impact on you until on or after the census date for the course, or the part of the course; and·  
  • Made it impracticable for you to complete the requirements for the course, or the part of the course, during your enrolment in the course, or part of the course.    
Application for full re-credit can be requested if all points are met. Application for full re-credit can be requested if all points are met.