Free Skills Ready skill sets

Get ready for a career in Business! 

This skill set is the perfect introduction to office administration, clerical work and reception work.

You will learn to all aspects of customer service and management, organisation of daily work tasks, how to produce professional documents using relevant business technology and how to work effectively with colleagues in an office environment.  

Gain these skills: 

• Deliver a service to customers 
• Produce digital text documents 
• Organise and complete daily work activities 
• Use business technology 
• Contribute to health and safety of self and others 

Tuition and resource fees

Eligible students study this course absolutely free. If you are not eligible you can expect to pay $809.95.

Next course dates

This course has varied durations and days on-campus.

Armadale    

• 25 October

Murdoch    

• 25 October

Mandurah

• 25 October

Rockingham    

• 25 October

Help using our online application

You will need to have the evidence requirements(opens in a new tab)  and relevant documents ready to upload with your application. When ready to apply, use our guide to self service application using Student Portal.

Student Portal application guide (2 MB) (PDF document - opens in a new tab)    

Get ready for an aged care career

Take advantage of skills shortages for new workers and for upskilling current workers in providing support for seniors and people with disabilities in an era of COVID-19.

To meet the State’s requirements associated with COVID-19 in the aged care and disability service sectors, as identified by employers and industry stakeholders, there is an urgent need to build skills in infection control. 

Three units have been hand-picked from the pre-traineeship qualification to give fast opportunities for job-seekers and current workers to apply real-world skills.

Do you suit the industry?

Successful graduates in aged care are able to use communication, teamwork, problem solving, initiative and planning skills to care for the needs of others. Some physical ability will be required to use equipment, carry loads, work on your feet and deal with bodily fluids. Find out more in our Certificate III in Individual Support (Ageing, Home and Community)  Informed Choices brochure. (316 KB) (PDF document - opens in a new tab)   

Study that leads to strong employment opportunities

This course is designed to introduce new workers to the aged care industry. We highly recommend further study to take advantage of high growth skills demand at the Certificate III level and beyond. All Certificate II and Certificate III qualifications in this study pathway attract government subsidy for tuition fees due to the Lower Fees, Local Skills initiative.

See our further study tab below to explore the study pathway courses and find out more about where this skill set could take you.   
   

Course dates

Mandurah campus

• Future dates are to be announced

Rockingham campus

• Future dates are to be announced

Requirements of the course

This course includes both online study and on-campus assessment.

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Once enrolled, you will receive information about how to login to our eCampus and you will need to complete a literacy and numeracy quiz to show you can study the course online. Your study will involve accessing content online for 5 study modules, followed by a series of online quiz assessments to test your knowledge.

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When you finish your online study, there is one day a week attendance for the duration of the course at campus for the remaining modules, plus a compulsory requirement to attend a practical demonstration and assessment session.

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 This course can help you get ready for your first job, or re-skill quickly for jobs that are available as WA's economy recovers. This course is absolutely free for anyone to study. Find out more. 

Get a taste for working in a kitchen

Learn the skills to prepare for a career in a commercial kitchen.

This skill set will give you an introduction to working in kitchen operations in restaurants, hotels, catering facilities, clubs, pubs, cafes, coffee shops, aged care facilities, hospitals, prisons and schools.

You will learn basic food preparation and cookery skills under the supervision of experienced commercial lecturer cooks.

Gain the skills to:

• Clean kitchen premises and equipment
• Use hygiene practices for food safety
• Participate in safe work practice
• Comply with infection prevention and control policies and procedures
• Use food preparation equipment

Tuition and resource fees

Eligible students study this course absolutely free. If you are not eligible you can expect to pay $387.05.

Course dates

To be confirmed

Help using our online application:

You will need to have the evidence requirements and relevant documents ready to upload with your application. See our guide for applying using our online system (1 MB) (PDF document - opens in a new tab) .   

Requirements of the course

This course includes both online study and on-campus practical and theory classes.

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Once enrolled, you will receive information about how to login to our eCampus and you will need to complete a literacy and numeracy quiz to show you can study online. Your study will involve accessing content online for 1 study module, followed by a series of online quiz assessments to test your knowledge.

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For the other modules of the course, you will need to attend campus to develop your skills in our kitchen facilities.

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  This course can help you get ready for your first job, or re-skill quickly for jobs that are available as WA's economy recovers. This course is free for 15 to 24 year olds; or those who are receiving JobSeeker, JobKeeper, Youth Allowance, AUSTUDY or ABSTUDY payments; or concession cardholders. If you’re not eligible, you can pay the course fee to gain these skills and become highly employable. See the full eligibility list in the important information tab below. Find out more about the initiative. 

Learn to control COVID-19 related infection for workers in all workplaces

In these unprecedented times, new regulations need infection control practices in all workplaces to protect workers from pandemic infection risk.

Gain these skills:

• introduction to infection control
• chain of infection and disease transmission
• breaking the chain of infection
• contamination and cleaning
• hazards, risks, responsibilities and reporting

Maintain your ability to work safely and within government requirements; or, prepare your business for compliance by including your staff in training, raising their capability in ensuring the safety of staff and customers in your workplace.

Help using our online application

You will need to have the evidence requirements(opens in a new tab)  and relevant documents ready to upload with your application. When ready to apply, use our guide to self service application using Student Portal.

Student Portal application guide (2 MB) (PDF document - opens in a new tab)    

Get ready to delight customers

Gain the skills to create good relationships with customers, provide quality service and help a business to improve customer service levels.

You will learn to identify the unique, shared and cultural needs of customers; to communicate effectively with all customers; to process complaints according to business policies, and when to escalate to achieve customer satisfaction. 

This introductory course is an ideal start to a customer service career and includes learning infection control procedures, which will assist in managing front of house and reception office spaces.

Gain these skills:

• Provide service to customers by using a range of verbal and non-verbal communication types and active listening
• Presenting a professional image and acting according to organisational policy
• Identifying customer needs and choosing the best way to handle their request
• Problem solving conflict and complaint resolution
• Identifying opportunities to improve customer service standards  
• Show social and cultural sensitivity and adjust customer service response to assist people of different backgrounds 
• Use infection control procedures to ensure the safety of customers  

Tuition and resource fees

Eligible students study this course absolutely free. If you are not eligible you can expect to pay $246.50.

Course dates:

Fremantle    

• 13 October

Mandurah    

• 17 November

Help using our online application

You will need to have the evidence requirements(opens in a new tab)  and relevant documents ready to upload with your application. When ready to apply, use our guide to self service application using Student Portal.

Student Portal application guide (2 MB) (PDF document - opens in a new tab)    

Learn to care for others in an era of COVID-19 infection control

In these unprecedented times, new regulations need workers to manage infection control while in the direct care of others.

There is increased opportunity for new workers to pick up skills in direct care and progress to an entry level role.

Gain these skills:

• Organise, provide and monitor support services for individualised plans 
• Develop safe work practices when providing direct client care 
• Comply with infection prevention and control policies and procedures including handwashing
• Ensure your own health and safety and the safety of others in your work environment
   

Next dates for delivery

Mandurah    

• Future dates to be announced.

Rockingham    

• Future dates to be announced.
     

Get ready to pour some variety into your career

Gain the skills to prepare for an exciting, varied career in hospitality.  

This skill set will give you an introduction to serving customers in the hospitality industry. 

Gain the skills to: 

• Provide responsible service of alcohol 
• Prepare and serve espresso coffee  
• Serve food and beverage  
• Provide service to customers  
• Process financial transactions 
• Use hygiene practices for food safety  
• Comply with infection prevention and control policies and procedures 
• Workplace health and safety

Tuition and resource fees

Eligible students study this course absolutely free. If you are not eligible you can expect to pay $901.30.

Next course dates

Bentley    

• 19 April 2022
• Additional hours in the restaurant for lunch and dinner service will be allocated to you as a roster to assist you in developing your practical service skill

Help using our online application

You will need to have the evidence requirements(opens in a new tab)  and relevant documents ready to upload with your application. When ready to apply, use our guide to self service application using Student Portal.

Student Portal application guide (2 MB) (PDF document - opens in a new tab)    

Learn to control COVID-19 related infection for direct care workers

In these unprecedented times, new regulations need aged care and disability workers to manage infection control.

Skills can be applied to specific health and care industry needs such as direct client care, community care, community services, in-home care, disability care, and all work environments where you provide support and care to individuals or groups of people.

Gain these skills:

• Introduction to Infection Control
• Chain of Infection and Disease Transmission
• Breaking the Chain of Infection
• Contamination and Cleaning
• Hazards, Risks, Responsibilities and Reporting

Maintain your ability to work safely and within government requirements; or, prepare your business for compliance by including your staff in training, raising their capability in ensuring the safety of staff and customers in your workplace.

Interested in retail, food handling or transport and logistics?

We have specific courses for selected industries, tailored to the infection control needs of those industries. Find out more by using the links to the other course pages below:

• Retail skill set
• Food handling skill set
• Transport and logistics skill set

Help using our online application

You will need to have the evidence requirements(opens in a new tab)  and relevant documents ready to upload with your application. When ready to apply, use our guide to self service application using Student Portal.

Student Portal application guide (2 MB) (PDF document - opens in a new tab)    

Learn to control COVID-19 related infection in food handling

In these unprecedented times, new regulations need workers to manage infection control while providing food to the general public.

Skills can be applied to specific food handling industry needs such as using kitchens and packaging areas, front of house, staff rooms and offices, food stock deliveries and vehicles, equipment storage, and bathrooms and toilets. 

Gain these skills:

• Introduction to Infection Control
• Chain of Infection and Disease Transmission
• Breaking the Chain of Infection
• Contamination and Cleaning
• Hazards, Risks, Responsibilities and Reporting

Maintain your ability to work safely and within government requirements; or, prepare your business for compliance by including your staff in training, raising their capability in ensuring the safety of staff and customers in your workplace.

Interested in non-food handling control skills?

We have specific courses for selected industries, tailored to the infection control needs of those industries. Find out more by using the links to the other course pages below:

• General skill set
• Retail skill set
• Transport and logistics skill set

Help using our online application

You will need to have the evidence requirements(opens in a new tab)  and relevant documents ready to upload with your application. When ready to apply, use our guide to self service application using Student Portal.

Student Portal application guide (2 MB) (PDF document - opens in a new tab)    

Learn to control COVID-19 related infection in retail

In these unprecedented times, new regulations need workers in retail businesses to manage infection control.

Skills can be applied to specific retail industry needs such as stand alone stores, strip shops, shopping centres, cinemas and game arcades, petrol stations and convenience stores, supermarkets, retail areas within beauty salons, hairdressing salons, barbers and sporting facilities including gyms, markets and museums and galleries.

Gain these skills:

• Introduction to Infection Control
• Chain of Infection and Disease Transmission
• Breaking the Chain of Infection
• Contamination and Cleaning
• Hazards, Risks, Responsibilities and Reporting

Maintain your ability to work safely and within government requirements; or, prepare your business for compliance by including your staff in training, raising their capability in ensuring the safety of staff and customers in your workplace.

Interested in non-retail infection control skills?

We have specific courses for selected industries, tailored to the infection control needs of those industries. Find out more by using the links to the other course pages below:

• General skill set
• Food handling skill set
• Transport and logistics skill set
     

Help using our online application

You will need to have the evidence requirements(opens in a new tab)  and relevant documents ready to upload with your application. When ready to apply, use our guide to self service application using Student Portal.

Student Portal application guide (2 MB) (PDF document - opens in a new tab)    

Learn to control COVID-19 related infection in transport and logistics

In these unprecedented times, new regulations need workers to manage infection control while in the supply chain of essential goods and services.

Skills can be applied to transport and logistics industry needs such as offices, depots, customer sites, roadside service areas, service centres, distribution centres, client workplaces, commercial buildings, residential buildings, vehicles including public transport vehicles, and yards and storage facilities.  

Gain these skills:

• Introduction to Infection Control
• Chain of Infection and Disease Transmission
• Breaking the Chain of Infection
• Contamination and Cleaning
• Hazards, Risks, Responsibilities and Reporting

Maintain your ability to work safely and within government requirements; or, prepare your business for compliance by including your staff in training, raising their capability in ensuring the safety of staff and customers in your workplace.

Interested in non-transport and logistics infection control skills?

We have specific courses for selected industries, tailored to the infection control needs of those industries. Find out more by using the links to the other course pages below:

• General skill set
• Retail skill set
• Food handling skill set
   

Help using our online application

You will need to have the evidence requirements(opens in a new tab)  and relevant documents ready to upload with your application. When ready to apply, use our guide to self service application using Student Portal.

Student Portal application guide (2 MB) (PDF document - opens in a new tab)    

Build your future with skills in infrastructure

Gain the skills to prepare for a career in infrastructure projects, and pick up your White Card along the way!

You will learn the knowledge and skills to work safely in the civil construction industry, communicate effectively on work sites and plan work in relation to infrastructure activities.

This introduction is suitable for students who wish to enter the industry with no or limited experience.

Gain the skills to:

• Follow work health and safety policies and procedures
• Plan and organise work
• Carry out measurements and calculations
• Communicate effectively in the work place
• Operate small plant and equipment

Tuition and resource fees

Eligible students study this course absolutely free. If you are not eligible you can expect to pay $298.66.

Next course dates

This course is delivered 5 days a week for 3 weeks and then students will complete a 4th week on work placement, to be arranged by SM TAFE. The next course dates are:

Thornlie: Starts 19 July

Get ready to secure your digital footprint

Learn the skills to secure your digital footprint whether it be for a small business or your own personal devices. 

This skill set will give you an introduction to the world of IT in workplaces where routine cyber security practices are required.

You will learn basic skills in network security, WHS basics and cyber security awareness.

Gain these skills:

• Implement and monitor WHS policies, procedures and programs to meet legislative requirements
• Contribute to copyright, ethics and privacy in an ICT environment
• Recognise the need for cyber security in an organisation
• Secure a networked Personal Computer
     

Next course dates

Next start dates will be February 2022. Please check back for further information or apply to be advised when the next course will run.

Tuition and resource fees

Eligible students study this course absolutely free. If you are not eligible you can expect to pay $428.75.

Help using our online application

You will need to have the evidence requirements(opens in a new tab)  and relevant documents ready to upload with your application. When ready to apply, use our guide to self service application using Student Portal.

Student Portal application guide (2 MB) (PDF document - opens in a new tab)    

Make a positive difference to the lives of others 

Work your way to a fulfilling career in the direct care industry with this introductory skill set, designed to give you the basic skills and knowledge needed to work safely and provide support to people in a range of health care settings such as direct client care, community care, community services, in-home care and disability care.

Gain these skills: 

• Compliance with infection prevention and control polices and procedures 
• Conducting manual tasks safely 
• Meeting personal support needs
• Communicating and working in health or community services 

Tuition and resource fees

Eligible students study this course absolutely free. If you are not eligible you can expect to pay $491.10.

Course dates and location:

Rockingham – new dates to be advised

This program includes 3 weeks full-time study, followed by two week’s work placement with an employer in disability or aged care.

Get ready for a start in the workforce

You will develop soft skills needed by employers to manage your own needs and work effectively with others. This introductory course also helps you begin working with technology and manage your own infection control, both skills that are sought by employers. 

This course is ideal for school leavers and those who are starting out on their career path. 

Gain these skills:

• Taking care of health and wellbeing in the workplace
• Personal development 
• Basic computer use
• Use infection control procedures to ensure the safety of customers 

Tuition and resource fees

Eligible students study this course absolutely free. If you are not eligible you can expect to pay $108.40.

Help using our online application

You will need to have the evidence requirements(opens in a new tab)  and relevant documents ready to upload with your application. When ready to apply, use our guide to self service application using Student Portal.

Student Portal application guide (2 MB) (PDF document - opens in a new tab)    

Get a career on the move and drive a forklift!  

Learn the skills to prepare for a career in warehousing, transport or logistics and get your forklift licence. 

This skill set will give you an introduction to working as store personnel, a forklift driver, or warehouse operator. 

You will learn how to operate and drive a forklift and carry out deliveries and shift materials safely. 

Gain the skills to: 

• Comply with infection prevention and control policies and procedures  
• Carry out delivery operations 
• Shift materials safely using manual handling methods 
• Operate a forklift (including the licence to operate a forklift truck)    

Tuition and resource fees

Eligible students study this course absolutely free. If you are not eligible you can expect to pay $593.25.

Help using our online application

You will need to have the evidence requirements(opens in a new tab)  and relevant documents ready to upload with your application. When ready to apply, use our guide to self service application using Student Portal.

Student Portal application guide (2 MB) (PDF document - opens in a new tab)    

Get ready to turn your dream into a flourishing business!

This introductory skill set will give you the tools to launch or improve how you operate your own small business or to gain work-ready skills for employment within a range of small businesses.  

You will learn how to apply and create relevant documents and publications to your business to organise and better manage your work load, how to use digital and online tools to manage finances, how to establish and manage a social networking presence and how to manage work, health and safety laws relevant to your small business.  

Gain these skills: 

• Learn about various business documents and publications and how to apply them to your business 
• Design and produce digital business documents and publications 
• Design and produce spreadsheets for organising and tracking work 
• Plan small business finances 
• Use social media tools to promote your business 
• Apply knowledge of work, health and safety laws in the workplace 
     

Next course dates:

Rockingham    

• Next dates to be confirmed

Bentley    

• Next dates to be confirmed
    

Help using our online application

You will need to have the evidence requirements(opens in a new tab)  and relevant documents ready to upload with your application. When ready to apply, use our guide to self service application using Student Portal.

Student Portal application guide (2 MB) (PDF document - opens in a new tab)    

Get ready for your caring career 

Learn the skills to provide support in a home or care setting. 

This skill set will give you an introduction to working in a range of community, residential and health-care settings. 

These skills can be applied to specific health and care industry needs such as direct client care, community care, community services, in-home care, disability care, and all work environments where you provide support and care to individuals or groups of people. 

Gain the skills to: 

• Meet personal support needs 
• Provide individualised support 
• Follow basic food safety practices  
• Assist clients with medication 
• Follow safe work practices for direct client care 
• Conduct manual tasks safely 
• Comply with infection prevention and control policies and procedures 

Next course dates

Dates to be announced.

Tuition and resource fees

Eligible students study this course absolutely free. If you are not eligible you can expect to pay $892.10.

Help using our online application

You will need to have the evidence requirements(opens in a new tab)  and relevant documents ready to upload with your application. When ready to apply, use our guide to self service application using Student Portal.

Student Portal application guide (2 MB) (PDF document - opens in a new tab)    

Get ready for a safe construction career

Learn the skills to prepare for a career in construction and pick up your White Card along the way.

This skill set will give you an introduction to working in construction, teaching you safety and accuracy in planning for, setting up and beginning a construction project.  You will learn to use tools and equipment safely and the rules and procedures for safe work on site, plus you will work on a construction project, ready to add to your portfolio. 

This course is ideal as a start to a building and construction pathway, building the basic safety skills for wet trades, plumbing, carpentry and joinery.

Gain these skills:

• Plan and prepare, set up and use levelling device and worksite clean-up
• Identify and assess risks of work tasks, identify hazardous materials and other hazards on work sites, plan and prepare for safe work practices, apply safe work practice and follow emergency procedures
• Plan and prepare tools, equipment, signage and barricades, calculate materials and ready them for use, apply environmental requirements
• Determine component requirements and assembly sequence
• Operate hand tools and use equipment safely
• Quality checking construction outcomes against plans
• Understanding work, health and safety of construction projects, worksites, PPE, communication and first aid procedures, safety symbols
     

Tuition and resource fees

Eligible students study this course absolutely free. If you are not eligible you can expect to pay $394.33.

Next dates for delivery

This course is delivered 5 days a week for 3 weeks and then students will complete a 4th week on work placement, to be arranged by SM TAFE. The next course dates are:

Thornlie: Starts 15 November

Rockingham:Starts 18 October

Help using our online application

You will need to have the evidence requirements(opens in a new tab)  and relevant documents ready to upload with your application. When ready to apply, use our guide to self service application using Student Portal.

Student Portal application guide (2 MB) (PDF document - opens in a new tab)    

Make a difference in the community 

Gain the skills to prepare for a career helping others in your community. 

You will learn to work effectively and appropriately with individuals and groups in a diverse range of community organisations. This introductory course will also help you learn community advocacy and development. 

Gain these skills: 

• Organise and complete daily work activities 
• Provide first point of contact 
• Communicate and work in health or community services 
• Work with diverse people 
• Provide first aid   
• Participate in workplace health and safety 
• Comply with infection prevention and control policies and procedures 

Tuition and resource fees

Eligible students study this course absolutely free. If you are not eligible you can expect to pay $587.35.

Next course dates:

Bentley    

• Next dates to be confirmed

Mandurah    

• Next dates to be confirmed

Help using our online application

You will need to have the evidence requirements(opens in a new tab)  and relevant documents ready to upload with your application. When ready to apply, use our guide to self service application using Student Portal.

Student Portal application guide (2 MB) (PDF document - opens in a new tab)    

Get ready for hospitality 

Get a taste for working in hospitality and get your Responsible Service of Alcohol (RSA) permit.  

This skill set will prepare you for further hospitality training and will give you the ability to legally and responsibly serve alcohol, so you can apply for hospitality work at a licenced venue. You will learn the knowledge and skills to prepare you for further training and improve your employability skills.

Gain these skills:

• Taking care of health and wellbeing in the workplace
• Personal development 
• Basic computer use
• Provide responsible service of alcohol
• Use infection control procedures to ensure the safety of customers 

Tuition and resource fees

Eligible students study this course absolutely free. If you are not eligible you can expect to pay $471.30.

Next course dates

Dates to be announced

Help using our online application

You will need to have the evidence requirements(opens in a new tab)  and relevant documents ready to upload with your application. When ready to apply, use our guide to self service application using Student Portal.

Student Portal application guide (2 MB) (PDF document - opens in a new tab)