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Provide Individual Support Skill Set

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Get ready for your caring career 

Learn the skills to provide support in a home or care setting. 

This skill set will give you an introduction to working in a range of community, residential and health-care settings. 

These skills can be applied to specific health and care industry needs such as direct client care, community care, community services, in-home care, disability care, and all work environments where you provide support and care to individuals or groups of people. 

Gain the skills to: 

  • Meet personal support needs 
  • Provide individualised support 
  • Follow basic food safety practices  
  • Assist clients with medication 
  • Follow safe work practices for direct client care 
  • Conduct manual tasks safely 
  • Comply with infection prevention and control policies and procedures 

Next course dates

Dates to be announced.

Tuition and resource fees

Eligible students study this course absolutely free. If you are not eligible you can expect to pay $892.10.

Help using our online application

You will need to have the evidence requirements(opens in a new tab)  and relevant documents ready to upload with your application. When ready to apply, use our guide to self service application using Student Portal.

Student Portal application guide (2 MB) (PDF document - opens in a new tab)    


If you're aged 15—24 years (not at school), receiving the JobSeeker or JobKeeper payment, receiving Youth Allowance, AUSTUDY or ABSTUDY or holding a pensioner concession card, Health Care Card or a Repatriation Health Benefits Card issued by the Department of Veterans' Affairs, or a dependent of persons who are inmates of a custodial institution, you are eligible to enrol for free!

* Please note that eligibility requirements apply to some of the free training.


This skill set is part of the Skills Ready program. Other skill sets can be found on our courses page, using the Refine course results>Study mode filters.

Requirements of the course

This course includes both online study and on-campus practical and theory classes.

 Once enrolled, you will receive information about how to login to our eCampus and you will need to complete a literacy and numeracy quiz to show you can study online. Your study will involve accessing content online for 1 study module, followed by a series of online quiz assessments to test your knowledge.

 For the other modules of the course, you will need to attend campus to develop your skills in our direct care facilities.

Job ready skill sets are 100% free for the following eligible students:

  • People aged 15—24 years at the time of enrolment (excluding school students)
  • Secondary school-aged people who are not enrolled at school
  • People receiving the JobSeeker or JobKeeper payment
  • People and dependents of people receiving the Youth Allowance, AUSTUDY or ABSTUDY
  • People and dependents of people holding:
    -  pensioner concession card or Health Care Card; or
    - a Repatriation Health Benefits Card issued by the Department of Veterans' Affairs
  • Dependents of people who are inmates of a custodial institution

No future dates planned

This course is currently undergoing delivery planning and information will be available on our website shortly. Check back later, or use the Get Help form below to have our Client Contact Centre contact you with further information about the next course start, delivery locations and study modes.

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