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Hospitality Service Skill Set

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Get ready to pour some variety into your career

Gain the skills to prepare for an exciting, varied career in hospitality.  

This skill set will give you an introduction to serving customers in the hospitality industry. 

Gain these skills

  • provide responsible service of alcohol 
  • prepare and serve espresso coffee  
  • serve food and beverage  
  • provide service to customers  
  • process financial transactions 
  • use hygiene practices for food safety  
  • comply with infection prevention and control policies and procedures 
  • workplace health and safety

Tuition and resource fees

Eligible students study this course absolutely free. If you are not eligible you can expect to pay $901.30.


If you're aged 15—24 years (not at school), receiving the JobSeeker payment, receiving Youth Allowance, AUSTUDY or ABSTUDY or holding a pensioner concession card, Health Care Card or a Repatriation Health Benefits Card issued by the Department of Veterans' Affairs, or a dependent of persons who are inmates of a custodial institution, you are eligible to enrol for free!

* Please note that eligibility requirements apply to some of the free training.


This skill set is part of the Skills Ready program. Other skill sets can be found on our courses page, using the Refine course results>Study mode filters.

All students are required to wear a uniform while working in our restaurant and bistro. Please see the order form (235 KB) (PDF document - opens in a new tab) for more information and the list of required items below.

  • black trousers
  • white long sleeve shirt
  • bow tie
  • black waist coat (optional)
  • black leather closed in shoes

Attendance in class

This course is equivalent to 4 days per week across 9 weeks. Additional hours in the restaurant for lunch and dinner service will be allocated to you as a roster to assist you in developing your practical service skill.

At-home study

As well as the in-class component, you will need to complete approximately 8 hours of additional study each week outside of class hours, including private study, assignment preparation, and research.

You will need to have the basic technical requirements for at-home study. If you don’t have access to a computer and WiFi at home, we recommend using our library computers during library hours.

Work placement

Work placement is not a requirement of this course. South Metropolitan TAFE has a fully functional restaurant, bar and bistro where training is undertaken. Training consists of:

  • five practical sessions (2 restaurant, 1 bar, 1 bistro, 1 barista)
  • practical classes will be a combination of lunch 11am to 3pm and dinner 6pm to 10pm shifts
  • barista training will be from 8am to 10.30am
  • you will also be required to attend theory sessions on a Monday and Tuesday from 3.30pm to 5.30pm, and Friday from 8.30am to 10.30am.

What you need for your first day of class

On your first day you should bring your SM TAFE confirmation enrolment receipt, your student ID, stationery (pen, USB and exercise book), padlock for your locker and wear enclosed black, non slip footwear.

Uniform and equipment requirements

A uniform is required for this course at a cost of approximately $100. This will be discussed at orientation.

Job ready skill sets are 100% free for the following eligible students:

  • people aged 15—24 years at the time of enrolment (excluding school students)
  • secondary school-aged people who are not enrolled at school
  • people receiving the JobSeeker payment
  • people and dependents of people receiving the Youth Allowance, AUSTUDY or ABSTUDY
  • people and dependents of people holding:
    -  pensioner concession card or Health Care Card; or
    - a Repatriation Health Benefits Card issued by the Department of Veterans' Affairs
  • dependents of people who are inmates of a custodial institution

Please note this list should be used as a guide only as job titles and qualification requirements may vary between organisations.

To access free career planning and job search assistance, visit the Jobs and Skills Centres page.

Study options and next steps

Click on your preferred study mode below to get started with your application.

Semester 2

Bentley - On Campus - Starts 2 October to 2 December

When Semester 2
Where Bentley
How On Campus

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