Get ready to pour some variety into your career
Gain the skills to prepare for an exciting, varied career in hospitality.
This skill set will give you an introduction to serving customers in the hospitality industry.
You will learn the knowledge and skills to provide excellent customer service, make coffee, serve alcohol and food and comply with hygiene standards and workplace health and safety.
Gain the skills to:
- Provide responsible service of alcohol
- Prepare and serve espresso coffee
- Serve food and beverage
- Provide service to customers
- Process financial transactions
- Use hygiene practices for food safety
- Comply with infection prevention and control policies and procedures
Next course dates:
- Starting 8 February for 9 weeks, Mondays and Tuesdays and Fridays, 3.30pm to 5.30pm
(additional hours in the restaurant will be rostered to you as a roster to assist you in developing your practical service skills)
- Starting 19 April for 9 weeks, Mondays and Tuesdays and Fridays, 3.30pm to 5.30pm
(additional hours in the restaurant will be allocated to you as a roster to assist you in developing your practical service skills)
Help using our online application:
You will need to have the evidence requirements (opens in a new tab) and relevant documents ready to upload with your application. See our guide for applying using our online system (1 MB) (PDF document - opens in a new tab) .
Requirements of the course
This course includes both online study and on-campus practical and theory classes.
Once enrolled, you will receive information about how to login to our eCampus and you will need to complete a literacy and numeracy quiz to show you can study online. Your study will involve accessing content online for 1 study module, followed by a series of online quiz assessments to test your knowledge.
For the other modules of the course, you will need to attend campus to develop your skills in our restaurant facilities.
This course can help you get ready for your first job, or re-skill quickly for jobs that are available as WA's economy recovers. This course is free for 15 to 24 year olds; or those who are receiving JobSeeker, JobKeeper, Youth Allowance, AUSTUDY or ABSTUDY payments; or concession cardholders. If you’re not eligible, you can pay the course fee to gain these skills and become highly employable. See the full eligibility list in the important information tab below. Find out more about the initiative.
Attendance in class
You will need to attend approximately 290 hours of class 5 days a week, for 9 weeks.
As well as the in-class component, you will need to complete approximately 10 hours of additional study each week outside of class hours, including private study, assignment preparation, and research.
Work placement is not a requirement of this course. South Metropolitan TAFE has a fully functional restaurant, bar and bistro where training is undertaken.
What you need for your first day of class
On your first day you should bring your SM TAFE confirmation enrolment receipt, your student ID, stationery (pen, USB & exercise book), padlock for your locker and wear enclosed footwear.
Uniform and equipment requirements
A uniform is required for this course at a cost of approximately $100. This will be discussed at orientation.
Job ready skill sets are 100% free for the following eligible students:
- People aged 15—24 years at the time of enrolment (excluding school students)
- Secondary school-aged people who are not enrolled at school
- People receiving the JobSeeker or JobKeeper payment
- People and dependents of people receiving the Youth Allowance, AUSTUDY or ABSTUDY
- People and dependents of people holding:
- pensioner concession card or Health Care Card; or
- a Repatriation Health Benefits Card issued by the Department of Veterans' Affairs
- Dependents of people who are inmates of a custodial institution
Study options and next steps
Click on your preferred study mode below to get started with your application or enrolment.