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Hospitality Service Skill Set

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Get ready to pour some variety into your career

Gain the skills to prepare for an exciting, varied career in hospitality.  

This skill set will give you an introduction to serving customers in the hospitality industry. 

Gain the skills to: 

  • Provide responsible service of alcohol 
  • Prepare and serve espresso coffee  
  • Serve food and beverage  
  • Provide service to customers  
  • Process financial transactions 
  • Use hygiene practices for food safety  
  • Comply with infection prevention and control policies and procedures 
  • Workplace health and safety

Tuition and resource fees

Eligible students study this course absolutely free. If you are not eligible you can expect to pay $901.30.

Next course dates:

Bentley    

  • Starting 4 October
  • Additional hours in the restaurant for lunch and dinner service will be allocated to you as a roster to assist you in developing your practical service skill

Help using our online application:

You will need to have the evidence requirements (opens in a new tab) and relevant documents ready to upload with your application. See our guide for applying using our online system (1 MB) (PDF document - opens in a new tab) .   
 

Requirements of the course

This course includes both online study and on-campus practical and theory classes.

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Once enrolled, you will receive information about how to login to our eCampus and you will need to complete a literacy and numeracy quiz to show you can study online. Your study will involve accessing content online for 1 study module, followed by a series of online quiz assessments to test your knowledge.

 

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For the other modules of the course, you will need to attend campus to develop your skills in our restaurant facilities.

  

 

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 This course can help you get ready for your first job, or re-skill quickly for jobs that are available as WA's economy recovers. This course is free for 15 to 24 year olds; or those who are receiving JobSeeker, JobKeeper, Youth Allowance, AUSTUDY or ABSTUDY payments; or concession cardholders. If you’re not eligible, you can pay the course fee to gain these skills and become highly employable. See the full eligibility list in the important information tab below. Find out more about the initiative

Free

If you're aged 15—24 years (not at school), receiving the JobSeeker or JobKeeper payment, receiving Youth Allowance, AUSTUDY or ABSTUDY or holding a pensioner concession card, Health Care Card or a Repatriation Health Benefits Card issued by the Department of Veterans' Affairs, or a dependent of persons who are inmates of a custodial institution, you are eligible to enrol for free!

* Please note that eligibility requirements apply to some of the free training.

Skill-sets

This skill set is part of the Skills Ready program. Other skill sets can be found on our courses page, using the Refine course results>Study mode filters.

All students are required to wear a uniform while working in our restaurant and bistro. Please see the order form(opens in a new tab) for more information and the list of required items below.

  • Black trousers
  • White long sleeve shirt
  • Bow tie
  • Black waist coat (optional)
  • Black leather closed in shoes

Attendance in class

This course is equivalent to 4 days per week across 9 weeks.

At-home study

As well as the in-class component, you will need to complete approximately 8 hours of additional study each week outside of class hours, including private study, assignment preparation, and research.

You will need to have the basic technical requirements for at-home study. If you don’t have access to a computer and WiFi at home, we recommend using our library computers during library hours.

Work placement

Work placement is not a requirement of this course. South Metropolitan TAFE has a fully functional restaurant, bar and bistro where training is undertaken. Training consists of:

· Five practical sessions (2 restaurant, 1 bar, 1 bistro, 1 barista)

· Practical classes will be a combination of lunch (11.00 – 15.00hr) and dinner (18.00 – 22.00hrs) shifts

· Barista training will be from 08.00 – 10.30hrs

· You will also be required to attend theory sessions on a Monday and Tuesday from 15.30-17.30hrs, and Friday from 8.30-10.30am.

What you need for your first day of class

On your first day you should bring your SM TAFE confirmation enrolment receipt, your student ID, stationery (pen, USB & exercise book), padlock for your locker and wear enclosed black, non slip footwear.

Uniform and equipment requirements

A uniform is required for this course at a cost of approximately $100. This will be discussed at orientation.

Job ready skill sets are 100% free for the following eligible students:

  • People aged 15—24 years at the time of enrolment (excluding school students)
  • Secondary school-aged people who are not enrolled at school
  • People receiving the JobSeeker or JobKeeper payment
  • People and dependents of people receiving the Youth Allowance, AUSTUDY or ABSTUDY
  • People and dependents of people holding:
    -  pensioner concession card or Health Care Card; or
    - a Repatriation Health Benefits Card issued by the Department of Veterans' Affairs
  • Dependents of people who are inmates of a custodial institution

Study options and next steps

Click on your preferred study mode below to get started with your application.

Semester 2

Details
When Semester 2
Where Bentley
How On Campus

Get help

Please note This form is only for course enquiries. If you would like to apply, please refer to the 'Study options and next steps' section above.

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