Do you want to make a difference for communities?
Be there for people that need it the most! When you complete the Certificate IV in Community Services Work you'll have the skills needed to support all people in the community, as an outreach officer, welfare support worker, or case worker.
Gain these skills:
- Communicate and work effectively in the community services sector
- Promote social, emotional and physical wellbeing
- Respond to critical situations including children at risk
- Assist collective action
- Work with cultural diversity
- Ethical behaviour and legal responsibilities
Want to find out more about this industry?
Students in community services benefit from sharing information about organisations, initiatives and leading expertise in our Community Services Facebook page.
This course is available for online study.
Look out for the self-paced option below to apply. Once enrolled, you will receive information about how to login to our eCampus and instructions for getting started studying this course online.
This qualification is directly aligned with priority industry areas where the jobs are today, and into the future. As part of the state government Lower fees, local skills initiative, from 1 July 2020 through to 31 December 2021 you'll only pay half the course fees, capped at $1,200; or $400 (plus resource fee) if you're aged 15—24 or eligible for a concession. Find out more.
|School Leaver||Non-School Leaver||AQF|
|C Grades in Year 11 WACE General English, and OLNA; or NAPLAN 9 Band 8||C Grades in Year 11 English and Maths or equivalent||Certificate II or Certificate III|
Attendance in class
You will need to attend class for one semester when studied full-time. The days and times differ between campuses.
As well as the in-class component, you will need to complete approximately 7 hours of additional study each week outside of class hours, including private study, assignment preparation, and research.
Students completing the online study option will complete two units at a time, with progress monitored by their lecturer. This can be done at a pace suitable to you. Students must be able to demonstrate practical skills to achieve this qualification. Lecturers may arrange sessions for students that wish to access face to face support.
120 hours of work placement is mandatory for completion of this course depending on your electives, to be arranged by yourself.
Please be aware that industries and employers have been affected by the COVID-19 pandemic which has meant that in some cases it may not be currently possible to place students in a prospective employment opportunity. If that occurs, students will be able to complete training in a simulated workplace on campus.
What you need for your first day of class
On your first day you should bring your SM TAFE confirmation enrolment receipt, your student ID and stationery (pen and exercise book).
Clean clothing suitable for an office work place must be worn.
Please note this list should be used as a guide only as job titles and qualification requirements may vary between organisations.
SM TAFE actively promotes the employment availability of course graduates to key industry partners and organisations. We also seek expressions of interest from organisations for the placement of our students into work experience. In addition, this course involves work placement, giving you further opportunity to develop relationships with potential employers. We endeavour to assist students into a career pathway, but please be aware that employment is not guaranteed by us.
To access free career planning and job search assistance, visit the Jobs and Skills Centres page.
Study options and next steps
Click on your preferred study mode below to get started with your application or enrolment.