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22489VIC Certificate III in EAL (Employment)

22489VIC Certificate III in EAL (Employment)

National ID 22489VIC State ID BEI21
Improve your English and develop skills to engage with customers

Gain the English skills to advise, engage and sell products to customers in the workplace. 

This course is for students who speak English as their second language and can choose to focus on either barista or retail streams. 

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Person reads from book

CampusesBentley. Thornlie.

When Semester 2, 2023. Semester 1, 2024.

Study Mode On Campus.

Improve your English while developing the skills and knowledge required to advise, engage and sell products to customers.

    Gain these skills:

    • prepare to work effectively in an Australian workplace
    • provide service to customers by using a range of verbal and non-verbal communication 
    • develop English vocabulary for Work, Health and Safety
    • engage with customers
    • advise on products and services
    • process the sale of a product

    Important information

    Select your preferred campus and apply

    Semester 1, 2024

    Details

    Duration 1 Semester
    When Semester 1, 2024
    Where Thornlie
    How On Campus

    Units and fees

    Core

    National ID Unit title General fee Concession Resource fee
    VU22384 Develop and document a learning plan and portfolio $4.20 $4.20 $4.25
    VU22632 Participate in a range of straightforward interactions for employment $16.80 $16.80 $17.50
    VU22633 Read and write straightforward texts for employment $16.80 $16.80 $17.50

    Elective

    National ID Unit title General fee Concession Resource fee
    Engage the customer
    $7.35 $7.35 $26.75
    Advise on products and services
    $5.25 $5.25 $19.00
    Sell to the retail customer
    $8.40 $8.40 $36.00
    Develop basic English vocabulary for Work, Health and Safety
    $12.60 $12.60 $13.25
    Prepare to work effectively in an Australian workplace
    $10.50 $10.50 $11.25

    Indicative fees and charges 

    The fees quoted are estimates only and are for all units in the course for students enrolling on a full-time basis. If you're a student that has successfully completed a lower-level qualification that is a prerequisite for this course, you'll only pay for the units that you need to enrol in to complete this course. Please view the full list of fee disclaimers. 

    Semester 2, 2023

    Details

    Duration 1 Semester
    When Semester 2, 2023
    Where Bentley
    How On Campus

    Units and fees

    Core

    National ID Unit title General fee Concession Resource fee
    VU22384 Develop and document a learning plan and portfolio $4.20 $4.20 $4.25
    VU22632 Participate in a range of straightforward interactions for employment $16.80 $16.80 $17.50
    VU22633 Read and write straightforward texts for employment $16.80 $16.80 $17.50

    Elective

    National ID Unit title General fee Concession Resource fee
    Deliver a service to customers
    $8.40 $8.40 $15.75
    Prepare and serve espresso coffee
    $8.40 $8.40 $85.50
    Use hygienic practices for food safety
    $3.15 $3.15 $25.50
    Develop basic English vocabulary for Work, Health and Safety
    $12.60 $12.60 $13.25
    Prepare to work effectively in an Australian workplace
    $10.50 $10.50 $11.25

    Indicative fees and charges 

    The fees quoted are estimates only and are for all units in the course for students enrolling on a full-time basis. If you're a student that has successfully completed a lower-level qualification that is a prerequisite for this course, you'll only pay for the units that you need to enrol in to complete this course. Please view the full list of fee disclaimers. 

    Details

    Duration 1 Semester
    When Semester 2, 2023
    Where Thornlie
    How On Campus

    Units and fees

    Core

    National ID Unit title General fee Concession Resource fee
    VU22384 Develop and document a learning plan and portfolio $4.20 $4.20 $4.25
    VU22632 Participate in a range of straightforward interactions for employment $16.80 $16.80 $17.50
    VU22633 Read and write straightforward texts for employment $16.80 $16.80 $17.50

    Elective

    National ID Unit title General fee Concession Resource fee
    Engage the customer
    $7.35 $7.35 $26.75
    Advise on products and services
    $5.25 $5.25 $19.00
    Sell to the retail customer
    $8.40 $8.40 $36.00
    Develop basic English vocabulary for Work, Health and Safety
    $12.60 $12.60 $13.25
    Prepare to work effectively in an Australian workplace
    $10.50 $10.50 $11.25

    Indicative fees and charges 

    The fees quoted are estimates only and are for all units in the course for students enrolling on a full-time basis. If you're a student that has successfully completed a lower-level qualification that is a prerequisite for this course, you'll only pay for the units that you need to enrol in to complete this course. Please view the full list of fee disclaimers. 

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    Course enquiry form