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SIT20316 Certificate II in Hospitality

National ID: SIT20316 State ID: AZW1
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Do you want a career that could take you all over the world?

This qualification reflects the role of individuals who have a defined and limited range of hospitality operational skills and basic industry knowledge. They are involved in mainly routine and repetitive tasks and work under direct supervision.

This qualification provides a pathway to work in various hospitality settings such as restaurants, hotels, motels, catering operations, clubs, pubs, cafes and coffee shops.

Study in specialised facilities

Our Mandurah campus is also undergoing exciting developments with new purpose-built training facilities coming in 2023, including a Mandurah Hospitality and Tourism Training Centre which will deliver simulated training in commercial cookery, tourism and event management. The new Centre will include two training kitchens, a production kitchen and restaurant for students to build their practical skills and become workplace ready. 


  • serve alcohol responsibly
  • make espresso coffee
  • serve food
  • provide excellent customer service
  • comply with hygiene standards
  • workplace health and safety

In order to make an informed choice about the suitability of this course, you must take into account the essential skills and knowledge required to undertake this study.

  • be able to multi-task
  • be customer focused, enthusiastic and energetic
  • have good attention to detail
  • be positive and able to work under pressure
  • be reliable and flexible and have a strong work ethic

This qualification is directly aligned with priority industry areas where the jobs are today, and into the future. As part of the state government Lower fees, local skills initiative, from 1 January 2020 through to 31 December 2025 you'll only pay half the course fees, capped for each year at $1,200; or $400 (plus resource fee) if you're aged 15—24 or eligible for a concession. Find out more

School Leaver Non-School Leaver AQF
OLNA or NAPLAN 9 Band 8 C Grades in Year 10 English and Maths or equivalent Certificate I or Certificate II

Attendance in class

This course is equivalent to 2-3 days per week across one term.

At-home study

As well as the in-class component, you will need to complete an additional 3-5 hours of study each week outside of class hours, including private study, assignment preparation, and research.

You will need to have the basic technical requirements for at-home study. If you don’t have access to a computer and WiFi at home, we recommend using our library computers during library hours.

Work placement

There is no work placement for this course as the restaurant where training takes place is a live works area.

What you need for your first day of class

On your first day you should bring your SM TAFE confirmation enrolment receipt, your student ID and stationery (pen, pencil, exercise book and USB). Students are welcome to bring in their own laptop or tablet.

In addition, the following uniform (as discussed at your enrolment meeting) is required:

  • 1 x black tailored pants (no jeans, chinos or leggings)
  • 1 x long sleeve white business shirt
  • black business socks
  • black leather enclosed non slip shoes (no sneakers, heels or open toed shoes)

Important COVID-19 update

Because this course includes live works in a Group 1 or Group 2 industry according to the State Government mandatory vaccination policy, you will need to be vaccinated according to the Group 1 or Group 2 dates, or you may not be able to successfully complete the course. For more information visit the COVID-19 updates page.

Select your preferred campus and apply

Click on your preferred campus and study mode below to get started with your application.

Semester 1, 2023

Mandurah - Full time - On Campus

Duration 10 Weeks
When Semester 1, 2023
Where Mandurah
How On Campus

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