The below items outline a range of different policies and responsibilities for all South Metropolitan TAFE students to ensure a positive learning experience.
Appeals and Grievances
You may appeal an assessment result or lodge a grievance if you are unhappy with the outcome of your result. Appeals must be lodged within four weeks of the date of your statement of academic record being issued by South Metropolitan TAFE’s Academic Records Centre.
An appeal can be submitted via our comments form.
Student Code of Conduct
The Student Code of Conduct outlines the expected standard of behaviour for students.
In general it is expected that as a student you will:
- Be responsible for your study program
- Treat staff and fellow students courteously and with consideration at all times including refraining from any activities that may be construed as harassment including bullying and cyber-bullying
- Maintain a reasonable standard of grooming, including appropriate standards of hygiene and clothing
- Take reasonable care of South Metropolitan TAFE property, equipment, and facilities
Sanctions, such as revoking computer or library privileges, withholding results, and suspension or expulsion from South Metropolitan TAFE, may be applied where students fail to conduct themselves in an appropriate manner. South Metropolitan TAFE by-laws provide further information on what is expected of students and the penalties that may be applied.
If you are unsure about what is the right thing to do in any circumstance, you are encouraged to ask advice from our staff. Note that TAFE policy is not limited to the statements in the Code of Conduct. There are a range of other policies and procedures that may be applied when appropriate to a particular circumstance.
The conduct expected of a student is outlined in more detail below.
Students are expected to dress in a manner that is neat, clean and safe at all times, as would be expected in the workplace. You are also expected to wear any PPE (Personal Protection Equipment) or other attire as required by your course.
Alcohol and drugs on institute premises
Students are not allowed on South Metropolitan TAFE premises or to use its facilities whilst adversely affected by alcohol or other drugs. The possession, use or sale of illicit substances on college premises is forbidden.
Smoking on institute premises
Smoking is forbidden throughout South Metropolitan TAFE premises and facilities, including all outdoor areas, and taking in the areas immediately outside entrances to South Metropolitan TAFE buildings.
Eating and drinking on institute premises
Eating is restricted to the canteen and communal, uncarpeted areas and is not permitted in classrooms or the libraries.
Occupational health and safety
We are committed to promoting a safe and healthy work and study environment and recognises its obligation under the Occupational Safety and Health Act 1984 (OS&HAct) to, so far as practicable, provide and maintain a working environment where its employees and students are not exposed to hazards. The OS&H Act also requires individuals to take responsibility for contributing to their own safety in all circumstances.
Conduct dangerous to others
Conduct, which constitutes a danger to anyone’s health, safety or personal well-being, will not be tolerated. It includes physical abuse, threatening behaviour, harassment, discrimination, possession of dangerous weapons, or the creation of a condition that endangers or threatens the health, safety or well-being of self or others.
Conduct which disrupts staff and hinders them from delivering education and training programs and services or other services in an orderly manner is a breach of our Bylaws. This applies not only in classrooms, but in all parts of South Metropolitan TAFE and during field trips or on work placements. Any individual or group behaviour, which is abusive, indecent, violent, excessively noisy, disorderly, dangerous, offensive or which unreasonably disturbs other groups or individuals is prohibited.
Misuse of college property
Any act of misuse, vandalism, theft, malicious or unwarranted damage or destruction, defacing (including graffiti), disfiguring, or unsafe or unauthorised use of property is a violation of the Student Code of Conduct.
Compliance with published policy
Policies have been developed to guide students in the use of some of the facilities within South Metropolitan TAFE. You should make yourselves familiar with these policies, as you are required to comply with them if you use those facilities.
- Authorised Use of Computing Facilities
This policy is posted in every room in the institute with computing facilities for students’ use. See below.
- Conditions of Use of Libraries
Students must abide by the Library Conditions of Membership that are displayed in all Libraries and on the library section of the website.
Academic misconduct includes:
- Regular lateness in attending classes and lateness in submitting assignments and assessable work.
- Failure to attend classes or other contact sessions and failure to submit assessable work according to deadlines.
Academic misconduct also includes:
Cheating means gaining an unfair advantage in an assessment by deception or a breach of the rules governing the assessment.
The term plagiarism refers to taking and using another person's ideas, writing or inventions as your own and failing to acknowledge the source and is not acceptable.
You may only copy materials in accordance with the Copyright Act 1968 and you must comply with licences for the use of intellectual property, including software.
As an enrolled student, you may be required to attend practical work experience placements as part of your studies. In the course of these placements, you may become familiar with information that is confidential to that workplace. You must not divulge any information that you may become aware of as a result of a placement.
Behaviour contrary to the student code of conduct often also constitutes a breach of our by-laws. There are a number of sanctions (penalties) that can be imposed on people who breach the Institute's By-laws including fines, suspension, expulsion or other exclusions, and withholding results.
You should appreciate that serious offences such as assault, theft, wilful damage and unlawful activities are highly likely to attract a suspension or even expulsion.
For a serious offence, suspension may be applied immediately, obviously impacting on your ability to continue or complete your studies.
For minor breaches of the code of conduct you will receive a warning asking you to rectify your behaviour. This may be a verbal reminder of the expected behaviour or an official written warning. Sanctions may be applied, including suspension, for consistent minor breaches of the code of conduct.
You should be aware that external authorities, such as the police, may be involved, in addition to any action taken under the by-laws, where a student’s conduct breaks the law.
If you have concerns about any aspect of our service, or suggestions about improving services, we want to know about them. You can bring your concerns or your suggestions to the attention of relevant staff by completing our complaint or suggestion form or ask for a hard copy at Customer Service at any campus.
If you have any questions about the matters covered in the Student Code of Conduct, you should ask your lecturer or another staff member for assistance. Security staff are also available at some campuses to protect both property and people. They are available to you for assistance in any matter of access or security. Security staff will contact police and other emergency services if necessary.
Computer facilities and equipment
South Metropolitan TAFE provides access to computer network resources such as internet, Wireless and database systems for its students and some external affiliates for the purpose of conducting college business. These systems are subject to terms and conditions contained in the college's core policy documentation and those items listed below to ensure that the college's network is used securely and efficiently.
The aim of these guidelines is to ensure the secure and appropriate use of the colleges systems, applications and network infrastructure within South Metropolitan TAFE.
Terms and Conditions
- No person shall use or access the Colleges Network and Internet Services other than in accordance with these Terms and Conditions.
- No person shall use or access the Colleges Network or Internet Services unless duly authorised by South Metropolitan TAFE. It shall be the responsibility of any person wishing to use or access the TAFE's Network and Internet to obtain the proper authority.
- No person shall use or access the TAFE's Network or Internet Services except for purposes reasonably connected with that person's business association with South Metropolitan TAFE.
- No person shall divulge a password or code enabling access to the Network unless explicitly authorised to do so by South Metropolitan TAFE.
- All persons using or accessing the TAFE's Network and Internet Services must take reasonable precautions at all times to secure their password, password device, account, software and data.
- No person shall use the password or code of another person to gain access to the Network unless explicitly authorised to do so by the TAFE.
- No person shall examine, modify, disclose, copy, rename, delete or attempt to examine, modify, disclose, copy, rename or delete the data or programs of another person, stored on the TAFE's Network or Internet Services unless permitted to do so by that other person or unless explicitly authorised by the TAFE.
- No person may use another's account without the expressed permission of that person.
- No person shall modify, alter, damage or destroy any computing and network facilities, computer software, network devices, whether or not owned by the TAFE, including any items or equipment to which access is given by or through the TAFE.
- No person shall connect any item of computing or network equipment to, or install any software on any computing facilities of the TAFE unless explicitly authorised by the TAFE.
- No person shall on or in connection with the TAFE's Network and Internet Services use any software which has been unlawfully obtained.
- No person shall interfere, deliberately or unintentionally, with the reasonable use of the TAFE Network or Internet Services or any associated computing facilities.
- No person shall use TAFE ICT facilities for political lobbying or to express personal opinions on the behalf of the TAFE.
- No person shall use the Network for the purpose of sending or attempting to send obscene, abusive, fraudulent, threatening, harassing, defamatory or unnecessarily repetitive messages.
- All persons using or accessing the TAFE's Network and Internet Services shall comply with all laws, acts, statutes, rules, regulations, orders and any licences relating to the use or access of that facility.
- The TAFE, or any person explicitly authorised by the TAFE, may examine any data stored (including email) on, or any software used in connection with the TAFE's Network and Internet Services for the purpose of ensuring that the use of the TAFE's Network and Internet Services complies with these terms and conditions, any licences and any other law, act, statute, rules, regulations, ordinances and bylaws for the time being in force.
- Any person who identifies a security breach or vulnerability in the TAFE's Network and Internet Services must immediately notify South Metro TAFE Information Systems Directorate by any means available. The problem must not be communicated or demonstrated to others.
- No person shall log in, or attempt to log in, in such a manner as to gain administrative or elevated security privileges.
- At the cessation of employment or business relationship with the TAFE, access to the TAFE's Network and Internet Services will be revoked and all associated data (including email) disposed of in accordance with the records management policies and procedures of the TAFE.
Any breach of these terms and conditions, or at the direction of a South Metropolitan TAFE Executive Officer, access to the TAFE's Network and Internet Services will be revoked at any time and without notification.
South Metropolitan TAFE gives no warranties of any kind, whether express or implied, in respect of the Network service provided and accepts no liability or responsibility for any loss injury damage cost or expenses suffered or incurred by users, including (without limitation) loss of data, delays, non-deliveries, mis-deliveries or service interruptions whether resulting from service faults or defects or the negligence, error or omission of any person or body. The use by any person of information obtained via the TAFE's Internet service is entirely at that person's own risk and the TAFE expressly denies and disclaims all responsibility for the accuracy, fitness for purpose or quality of information obtained through its Internet Services.
1.1 User Acceptance & Agreement
South Metropolitan TAFE's voluntary Bring Your Own Device (BYOD) program allows staff or students to use their personal equipment to access TAFE systems and email. The program will not affect the TAFE's allocation of equipment in PC's, laptops and TAFE provided mobile devices.
1.1.2 Acceptance of policy
Staff who wish to register their Personal Mobile Device (PMD) under the BYOD framework will accept all terms and conditions in this policy. Staff who connect any PMD device up to the STAFF wireless network also accept the terms of this policy upon login through the web portal.
Staff who wish to enable the services of BYOD, can register by completing the Chal 704/F10 Systems Modification Request form.
Students who connect a PMD up to the STUDENT wireless network accept the terms of this policy upon login through the web portal.
1.1.3 Acceptance of South Metropolitan TAFE Acceptable Use Policies (AUP's)
Acceptance of this policy is also acceptance of the wider framework of South Metropolitan TAFE Information Communications Technology (ICT) AUP's as listed in Section 3 of this policy.
Any breaches of this policy will result in termination from the BYOD program and may result in disciplinary action under the staff or student code of conduct policies in Section 3.
1.1.4 Data Responsibility / Backups
South Metropolitan TAFE is not responsible for the backup or recovery of data on any PMD used within the BYOD framework. The responsibility for any personal data remains with the employee or student. If required to delete TAFE data from a PMD, South Metropolitan TAFE will not compensate for that loss of data. South Metropolitan TAFE will not install any application software (e.g. iTunes) on TAFE assets for the purpose of backing up PMD data.
1.1.5 South Metropolitan TAFE/ Employer Device Control
Employees that wish to utilise BYOD services will need to register with the TAFE Mobile Device Management (MDM) solution. South Metropolitan TAFE will push out security policies, service configurations, and recommended applications to the device.
By default South Metropolitan TAFE will also have access to other information on the device including device hardware details, GPS data, geotracking information, operating system, other installed applications, mobile service numbers, and location services on that device.
South Metropolitan TAFE will have the ability to remove the corporate data pushed to that device or completely wipe the PMD if required. South Metropolitan TAFE also reserves the right to remove any staff or student from the BYOD program or remove applications from a PMD determined to be a security risk to the organisation.
1.1.6 Data Privacy
South Metropolitan TAFE's MDM solution and data is restricted to designated ICT personnel for audit, support and compliance. Data from this system can only be utilised by approval from the CEO, and can be used by the TAFE for any purpose the CEO deems necessary.
Employees and students who utilise the BYOD must be aware than in the case of legal action or police investigations PMD's may be confiscated as a result of an enquiry or criminal investigation as per the external authorities processes.
1.1.8 PMD Lost, broken or stolen devices
South Metropolitan TAFE is not responsible for any damages, insurance, theft or loss of PMD on its campuses. Any loss or damage to personal devices is the staff or students responsibility, and suitable insurance or protection is the responsibility of the user. Staff members can request via the ICT helpdesk location or device wiping services. If a device is stolen or lost, the MDM can be utilised to determine the approximate location of the device, and/or remote wipe the device.
1.1.9 PMD device costs
Personal Device usage, and all associated costs and charges are the responsibility of the staff member or student. Any staff member that is using a PMD does so at their own choice and must contact their Section Manager if they believe their PMD usage is sufficiently work related. The Section Manager may then determine if a TAFE Mobile Device is required.
South Metropolitan TAFE is not responsible for any associated costs of a staff or students PMD. This includes but is not limited to any insurance, damages, warranty, legal, data plans, exceeding data caps, PSD memory, accessories & peripherals.
1.2.1 Best Effort Support Model
South Metropolitan TAFE ICT will provide a "Best Effort Support Model" in regards to staff and student PMD's. Best effort is defined as South Metropolitan TAFE ICT providing reasonable remote assistance for staff and South Metropolitan TAFE LRC's supporting students. Under the support model the following services are supported:
* Troubleshooting for wireless connectivity to the guest STAFF and STUDENT networks.
* Configuration and login to the VMware view remote desktop solution for STAFF.
All other support and application issues with a PMD remain the responsibility of the employee or student using a PMD.
1.2.2 Application Support
South Metropolitan TAFE ICT's standard operating environment and applications suite will only be supported via South Metropolitan TAFE's VMware View remote desktop solution. Access to all applications, e.g., UE, Lecturer Portal, ASRI etc. will only be supported under this platform. Please note that at this stage most of these applications are not suited for the small form factor of smartphones.
1.2.3 Application Costs
South Metropolitan TAFE will not pay for or reimburse any application costs for a PMD device. South Metropolitan TAFE is under no obligation to cover the application costs as the program is voluntary. This includes email clients for the PMD.
1.2.4 Preferred Models
South Metropolitan TAFE Preferred Models of PMD for ease of support include:
- Apple IPhone & IPad utilising IOS 1.1 or above
- Windows 7 (Laptop)
- Mac OSX Lion (MacBook)
- Android 4.0 tablet & smartphone supporting proxy internet services
If your PMD android device cannot support proxy services, you will not be able to use the BYOD internet service. This is a limitation of the software platform.
1.2.5 Community Support & Workshops
South Metropolitan TAFE ICT has limited support capabilities for BYOD. All documentation will be provided on the TAFE's Intranet, Internet site and on the wireless networks login page. ICT will also periodically host workshops where staff and students can enquire about services and setup under the BYOD program.
Community support will also be available in the future on the TAFE Intranet, where BYOD users can post information on self-service solutions.
1.2.6 Loan Pool Devices
South Metro TAFE will not have a loan pool of devices in the case of loss or damage to a PMD.
1.2.7 User Etiquette
Staff and students utilising a PMD should observe use restrictions and appropriate etiquette to ensure safety, courtesy, respect and privacy for themselves and others. As PMD and smartphones can create a disturbance, custodians should ensure appropriate and discrete use of their PMD to minimise the inconvenience to others and ensure their conversations remain private.
1.3 Security (Physical, Data & Network)
1.3.1 Staff using a PMD and accessing South Metro TAFE data or email shall ensure the physical security of the device and immediately report any loss, theft or damage to their Section Manager, Manager ICT Operations and Manager Information Security, and where appropriate to the police and report if the device contains any corporate data or email. If the PMD and/or related equipment are subsequently found, the custodian must immediately notify those parties originally advised of the loss or theft.
1.3.2 PMD owners shall ensure the physical security of the device if it contains any South Metropolitan TAFE data or email. Owners must ensure that all South Metropolitan TAFE data is permanently removed from devices prior to leaving the organisation.
1.3.3 Staff using a PMD and accessing South Metropolitan TAFE data or email will have device password/PIN and timeout setting established on the device pushed out via the MDM policy. The time out setting for the device to go into lock mode must not exceed 10 minutes. It is a requirement that owners of private mobile devices that contain South Metropolitan TAFE data do not alter or disable this policy setting.
1.3.4 South Metropolitan TAFE reserves the right to interrogate PMD's that attempt to connect the South Metropolitan TAFE's Network, Email system or use the TAFE's Data Push Service. Devices deemed a security risk will be prevented from accessing South Metropolitan TAFE's Network.
1.3.5 Some mobile devices contain portable storage devices (PSD) such as flash memory cards that can be used to store data. Staff and students are to ensure the physical security of privately owned PSD's if they contain South Metropolitan TAFE data. Staff and students should consider implementing data encryption on PSD's dependent on the nature of the data stored. ICT can provide advice in terms of encryption options.
1.3.6 Sensitive South Metropolitan TAFE data is not to be stored on PMD's. This includes data relating to sensitive staff matters, student personal details, ministerial inquiries, organisational planning, budget papers etc. Staff must consult with their manager if they are not sure what constitutes sensitive data.
1.3.7 Network security credentials (e.g. username and password) must not be stored locally on the PMD unless authorised by the Director ICT. This includes both South Metropolitan TAFE issued and privately owned mobile devices.
1.3.8 PMD's are only permitted to access the wireless networks designated for that wireless domain (STAFF and STUDENTS) wireless networks. PMD's are not permitted to be connected up to the ADM or EDU wired networks, or plugged into any physical network point in the organisation.
1.3.9 PMD's owners are to ensure that devices are updated regularly and should update applications and operating systems to the latest approved updates and security patches. Jail broken IOS or root broken Android Devices will not be permitted to connect to the MDM and associated South Metropolitan TAFE services.
Safety and health
South Metropolitan TAFE is committed to achieving the highest standards of occupational safety and health. We aim to provide a healthy and safe working environment by eliminating any conditions that could result in personal injury or ill health.
This cannot be achieved without the commitment and cooperation of staff and students: together we have a collective responsibility and duty of care to comply with the South Metropolitan TAFE's occupational safety and health policies, procedures and guidelines.
This page provides more detailed information on how you can contribute to the safety and health of yourself and others while studying at South Metropolitan TAFE.
- Duty of care
- Safety induction
- Emergency evacuation
- First aid
- Accident incident reporting
- Chemical management
- Personal protective equipment
- Drugs and alcohol
- Harassment and violence
- Ambulance cover
Duty of care
It's our legal 'duty of care' to make sure that we undertake our work in a safe manner, without detriment to ourselves or others.
This means that staff and students at the TAFE:
- Share the responsibility for Safety and Health in the workplace
- Have to be familiar with Safety and Health policies, procedures and instructions and comply with them
- Should take reasonable care of themselves and others in the workplace by being aware of the effects of their actions
- Have to cooperate with South Metropolitan TAFE staff
- Are obliged to report all potential hazards, incidents and injuries, and
- Should know who the safety representative is in their location (every campus has an elected or nominated safety representative).
This legal 'duty of care' will also carry through to students' current and future workplaces as a part of everyday work practices.
If you see something that you think could harm yourself or others and you can not eliminate the risk, tell your lecturer, the safety representative, another staff member or security about it. Please do not ignore it!
South Metropolitan TAFE requires that all students who are new to the TAFE or work area receive a safety induction by one of the lecturers. During a safety induction, safe working procedures are explained and students are made aware of specific workplace safety hazards.
As a new student, familiarise yourself with the any known hazards and identify them prior to commencing work.
It is vital that you DO NOT perform any tasks for which you haven't received the appropriate information, instruction and supervision for.
In the event of an emergency you will be required to follow the Emergency Evacuation Procedure for your workplace.
'Location Building Evacuation Plans' are strategically placed on the walls or back of doors in work areas throughout the TAFE. Your evacuation pathway and nearest emergency assembly area is clearly marked on these plans.
South Metropolitan TAFE has nominated wardens throughout the workplace whose role is to help you exit safely from the building in the event of an emergency evacuation. Wardens can be clearly identified by their orange high-visibility vest and/or red helmet.
In the classroom your lecturer is the warden. It is important that you respond to an emergency evacuation request immediately and follow the warden's instructions.
Make sure you familiarise yourself with emergency alarms, exits and assembly areas in all areas that you go to.
First aid facilities are provided at various locations throughout South Metropolitan TAFE. Any student that requires first aid assistance should contact the designated first aid officer. Make sure you familiarise yourself with the location of the first aid kit/room and who your nearest first aid officer is. If you are unsure ask your lecturer.
Accident and incident reporting
Under the Occupational Safety and Health Act 1984 it is a requirement to report all accidents and incidents in the workplace.
All accidents and incidents must be reported using South Metropolitan TAFE accident incident report form, which is available from your lecturer or any staff member.
It is important to use chemicals and other hazardous substances in a safe manner.
A 'Material Safety Data Sheet' (MSDS) must be kept in close proximity to any chemical used and stored on site. The MSDS must be read prior to use of the chemical and must be readily available in the event of a spill or other emergency.
A chemical manifest is kept on each site and, in accordance with statutory regulations, all flammable materials and substances must be stored in a secure, enclosed and isolated area, away from all sources of ignition.
For more information about the management of chemicals speak to your lecturer.
Personal protective equipment
In designated work areas students must wear personal protective equipment and clothing.
At a minimum, students must at all time wear appropriate footwear while on campus, or whilst engaged in TAFE activity off-campus.
Be aware that some areas, such as workshops, are restricted. These areas have mandatory safety policies and dress standards. Any student failing to comply will be refused entry to the workshop.
If you are unsure of the personal protective equipment requirements in your area contact your lecturer.
All staff and students are expected to adopt a 'clean up as you go' approach as this will ensure that work areas are maintained in a tidy and safe condition.
This practice promotes safety and good housekeeping and includes:
- Returning all tools to their correct location after use
- Rolling up hoses after use
- Cleaning spillages as they occur
- Keeping access and exit ways clear at all times
- Guarding or barricading hazards
- Keeping flammable liquids contained in appropriate flammable storage cabinets
- Ensuring electric cables and cords do not lay across passage ways
- Securing torn carpets
- Storing away all equipment, materials, resources, files and documents after use
- Turning off electrical appliances at night
It is important that you familiarise yourself with your working/learning environment and help keep it clean, organised and clear of rubbish as this will help reduce the potential of an accident occurring.
In response to medical and community concerns over the effects of passive smoking, South Metropolitan TAFE is a no smoking site. By providing a smoke free working and learning environment we aim to reduce potential health risks to staff, students and visitors.
More detailed information about our smoking policies is available in your student handbook.
Drugs and alcohol
Students should be aware of the effect of alcohol and other drugs on their ability to work and study safely.
The use of alcohol and other drugs (including any medications) can impair students to work and/or study in a fit, alert and safe manner.
Therefore staff and students must not attend classes or take part in any other TAFE activities while intoxicated by alcohol or other drugs.
MEDICATIONS AND NON-PRESCRIPTION DRUGS
Staff and students must ensure that their ability to work or to safely carry out TAFE related activities is not affected by any medication or (non-prescription) drugs they may be taking. If a student or staff member suspects their behaviour and/or ability to work could be affected they should inform their lecturer or manager before commencing work or classes.REPORTING MEDICAL CONDITIONS
Please notify your lecturer and fellow students of any medical condition they may need to know about. This will enable the TAFE to provide appropriate and timely assistance. All information provided will be treated confidentially.
South Metropolitan TAFE aims to provide the best physical and learning environment for its students and will correct any instances of unlawful behaviour.
Harassment of any kind is totally unacceptable and will not be tolerated at South Metropolitan TAFE. Violence and abuse are not tolerated within the TAFE community.
You are actively encouraged to report to your lecturer, supervisor, or manager any incidence of physical or verbal abuse on campus premises. You should always avoid provoking or placing yourself in confrontation situations. If you feel threatened, in danger or witness violence to someone else, alert security immediately.
In the event of a student requiring emergency medical treatment, South Metropolitan TAFE has a duty of care to call an ambulance. As the cost of the ambulance and any medical expenses are not covered by the TAFE, we strongly recommend that all students obtain personal health insurance and ambulance cover.
South Metropolitan TAFE has adequate insurance cover for the event that a student or apprentice injures themselves whilst in the classroom or on campus grounds.
Students are responsible for their own medical costs. However if they are of the opinion that the TAFE was negligent and responsible for their injury, they can lodge a claim seeking damages through South Metropolitan TAFE's liability insurance.
South Metropolitan TAFE holds an insurance policy and provides personal accident insurance for students on work experience programs.
Registered apprentices who injure themselves whilst on campus are covered under the provisions of their employer's workers compensation system and can make claim via this system.
Fact sheets and helpful information